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Sol Katmandu Park & Resort
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Reviews (1,993)
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Reviewed July 17, 2013

Nice hotel close to the beach, bcm and the strip- free entery before 6pm to the park that has 4d experience stuff and crazy golf! The rooms are good and the beds are really comfy - could do with a fridge in the room for water tho! Enjoyed my stay

  • Stayed: July 2013
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Thank Rosiexposie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this reviewResponded August 3, 2013

Dear Roxie,

Thanks a lot for kinds words about our hotel. We’re doing our best to surround you with a pleasant and nice atmosphere during your holidays.
We’d like to inform you that in the next year the Katmandu Park will be extended with some new, impressive attractions which will still be free for the guests of the hotel. You’re welcomed to try them out!
Our hotel in general will also experience many changes: new name (Sol Katmandu Park & Resort), renovated rooms, pool area, additional “a la carte” restaurant and cafes. Yet we’re not moving anywhere and we’ll still possess our location in the middle of all things in Magaluf!
Looking forward to greet you at our hotel again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2013 via mobile

We came back to England on the 17th of July . Been there for 7 nights. We are a couple , went to relax enjoy the weather ect .. All gone wrong ... The smell of the pool horrible .. No one can understand us. Old men's working in the restaurant they fighting each other all the time in font of you . Food was so-so lots of choices but the thing what was actually nice is fries and chicken . Dessert was ok, fruits ok . The staff : reception lazy, and unhelpful . Was only one lady who understands us. We ask them every night to come to 7 th floor , cuz it was so noisy . Can you imagine all inclusive guys completely drunk?? At 6 am still screaming? Banging the doors .. On the corridor . That's why we ask reception to do something . They didn't :/ we had enough so I wanted another room. They were so rude in Reception . Fineally got the room nice and relax. But the bad thing is they didn't offer Another room . If you going there ask the 10 th floor otherwise you can't sleep. The location is lovely! We went to see magaluf and around Mallorca , it's amazing !!!! The hotel was ok, don't be afraid . We absolutely going again !!

  • Stayed: July 2013
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2  Thank Anita K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this reviewResponded August 3, 2013

Dear Anita,

Thank you for commenting and pointing out things you didn’t like as it will help us to improve our service. We’re very sorry that you’ve had to confront certain problems and misunderstandings with the staff of the hotel. Some of our staff really don’t speak English well but we’re doing a lot to improve the situation – staff trainings started this year and will continue to go on.
We’re also doing our best at removing noise and inappropriate behaviour from our hotel. We also have a security guard that can be called to the hotel at any time. If you had a problem with noisy people from the whole floor you should had asked to change the room and we would have done it immediately without a problem. We understand that vacation is a special time for you and from our side we’d do anything to make it enjoyable.
Yet it pleases us to see that you liked staying here despite the problems you have had. Next year we will make many changes such as remade rooms divided in three types (superior, connecting, standard), more attractions added to the Katmandu Park, renovated pool area new cafes and many-many more.
You’re very welcomed to come and spend your vacation with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2013

Hi everyone, I wish I could know all this before my trip to Magaluf not to waste my time and money:

(1) After 11 pm latest the town is full of totally drunk teenagers. Believe me I've been in all partying places in the world but have never seen anything like this - and I mean the negative aspects like vomitting on the streets/agressive crowd/ambulances arownd (noticed 2 in 30 min!), you name it. We spent 1 day on the beach watching Am 25 and arrived from Ibiza by ferry with my friend so next day we checked out and left asap.

(2) Hotel: expensive for what they offer in terms of room size/quality of food etc. Watch out: my friend booked the room for 1 person, when we arrived and told the receptionist that there will be 2 of us, the price was increase almost twise that is unusual for my vast travel experience (makes no sense to stay together, no?)
Good thing was that the reception guys kindly allowed to return our money and to leave the hotel after 1 nighgt though we booked 6 nights. That was very nice and helpful.

Stayed: July 2013, traveled with friends
2  Thank Ksenia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this reviewResponded August 3, 2013

Dear Ksenia,
Thank you for commenting on us. As you have said yourself you could have avoided a lot of trouble if you had checked information about the Magaluf area. It is true that it is one of the most “partying” parts of Mallorca in general. Some people like it and specially come here for partying, some people don’t. Unfortunately we can’t influence anything happening outside of our hotel.
And concerning the price of the room for two people, it is natural that it is higher as expenses (food and room maintenance etc.) are for two persons not one. This is our policy and information about it is easily available if you contact us or check the website. We’re sorry if we caused you any trouble during your holiday.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2013 via mobile

Had a good time at hotel a bit noisy at times . Food exellent plenty of choices entry to park included you can go in as many times as you like at no extra charge would recomend it to anyone location is excellent just next to beach

  • Stayed: July 2013
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1  Thank Anne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this reviewResponded July 19, 2013

Dear Anne,

Thank you very much for commenting! We’re happy to inform you that in the next year the excellent location of our hotel will be complemented by many pleasant surprises. Since you’ve enjoyed the Katmandu Park you will like it even more as many new attractions will be added. New options for breakfast, lunch and dinner will be available and the whole hotel in general will be renovated.
Also, don’t worry about the noisy guests. We will become a family/couples oriented hotel thus noisy and improper behaving people won’t be welcomed anymore but redirected to other hotels.
We invite you to see and feel all the changes by yourself!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2013

Really good hotel food was amazing but not if u eat halal foods/vegetarian as the staff didn't know what oil was used in the food and about what was in the food.

Otherwise the food was amazing around 100 dishes which included fruit, starters, dinner, lunch and desert.

There was different entertainment everyday they had 3 different bouncy castles for the children which my son loved,

Park next to the hotel was amazing. My 3 year old loved it would definitely go back.

  • Stayed: June 2013, traveled with family
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Thank Sanaa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this reviewResponded July 19, 2013

Dear Sanaa,

We are delighted to hear that you and your son enjoyed your time at our hotel. In the next year our hotel will be a quite different as we have planned some changes. It will be more family-oriented and the Katmandu Park will be extended with new attractions. You and your son will definitely like it as well as a little candy shop that we’re going to open. The food will be even more varied as we will add a restaurant “a la carte” and cafés. You will also enjoy the renovated rooms and pool area as well as a special playground for kids that we’re going to build. It could be of a great help for you as we will keep your son occupied while you might want to go and see some places around the island.
We’re looking forward to greet you once again at our hotel!

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