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“Lovely hotel!”

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Sol Katmandu Park & Resort
Ranked #8 of 28 Hotels in Magaluf
1 review
“Lovely hotel!”
Reviewed July 17, 2013

Nice hotel close to the beach, bcm and the strip- free entery before 6pm to the park that has 4d experience stuff and crazy golf! The rooms are good and the beds are really comfy - could do with a fridge in the room for water tho! Enjoyed my stay

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosiexposie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this review, August 3, 2013
Dear Roxie,

Thanks a lot for kinds words about our hotel. We’re doing our best to surround you with a pleasant and nice atmosphere during your holidays.
We’d like to inform you that in the next year the Katmandu Park will be extended with some new, impressive attractions which will still be free for the guests of the hotel. You’re welcomed to try them out!
Our hotel in general will also experience many changes: new name (Sol Katmandu Park & Resort), renovated rooms, pool area, additional “a la carte” restaurant and cafes. Yet we’re not moving anywhere and we’ll still possess our location in the middle of all things in Magaluf!
Looking forward to greet you at our hotel again!
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English first
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 17, 2013 via mobile

We came back to England on the 17th of July . Been there for 7 nights. We are a couple , went to relax enjoy the weather ect .. All gone wrong ... The smell of the pool horrible .. No one can understand us. Old men's working in the restaurant they fighting each other all the time in font of you . Food was so-so lots of choices but the thing what was actually nice is fries and chicken . Dessert was ok, fruits ok . The staff : reception lazy, and unhelpful . Was only one lady who understands us. We ask them every night to come to 7 th floor , cuz it was so noisy . Can you imagine all inclusive guys completely drunk?? At 6 am still screaming? Banging the doors .. On the corridor . That's why we ask reception to do something . They didn't :/ we had enough so I wanted another room. They were so rude in Reception . Fineally got the room nice and relax. But the bad thing is they didn't offer Another room . If you going there ask the 10 th floor otherwise you can't sleep. The location is lovely! We went to see magaluf and around Mallorca , it's amazing !!!! The hotel was ok, don't be afraid . We absolutely going again !!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anita K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this review, August 3, 2013
Dear Anita,

Thank you for commenting and pointing out things you didn’t like as it will help us to improve our service. We’re very sorry that you’ve had to confront certain problems and misunderstandings with the staff of the hotel. Some of our staff really don’t speak English well but we’re doing a lot to improve the situation – staff trainings started this year and will continue to go on.
We’re also doing our best at removing noise and inappropriate behaviour from our hotel. We also have a security guard that can be called to the hotel at any time. If you had a problem with noisy people from the whole floor you should had asked to change the room and we would have done it immediately without a problem. We understand that vacation is a special time for you and from our side we’d do anything to make it enjoyable.
Yet it pleases us to see that you liked staying here despite the problems you have had. Next year we will make many changes such as remade rooms divided in three types (superior, connecting, standard), more attractions added to the Katmandu Park, renovated pool area new cafes and many-many more.
You’re very welcomed to come and spend your vacation with us again.
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Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 16, 2013

Hi everyone, I wish I could know all this before my trip to Magaluf not to waste my time and money:

(1) After 11 pm latest the town is full of totally drunk teenagers. Believe me I've been in all partying places in the world but have never seen anything like this - and I mean the negative aspects like vomitting on the streets/agressive crowd/ambulances arownd (noticed 2 in 30 min!), you name it. We spent 1 day on the beach watching Am 25 and arrived from Ibiza by ferry with my friend so next day we checked out and left asap.

(2) Hotel: expensive for what they offer in terms of room size/quality of food etc. Watch out: my friend booked the room for 1 person, when we arrived and told the receptionist that there will be 2 of us, the price was increase almost twise that is unusual for my vast travel experience (makes no sense to stay together, no?)
Good thing was that the reception guys kindly allowed to return our money and to leave the hotel after 1 nighgt though we booked 6 nights. That was very nice and helpful.

Stayed July 2013, traveled with friends
Helpful?
2 Thank Ksenia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this review, August 3, 2013
Dear Ksenia,
Thank you for commenting on us. As you have said yourself you could have avoided a lot of trouble if you had checked information about the Magaluf area. It is true that it is one of the most “partying” parts of Mallorca in general. Some people like it and specially come here for partying, some people don’t. Unfortunately we can’t influence anything happening outside of our hotel.
And concerning the price of the room for two people, it is natural that it is higher as expenses (food and room maintenance etc.) are for two persons not one. This is our policy and information about it is easily available if you contact us or check the website. We’re sorry if we caused you any trouble during your holiday.
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 10, 2013 via mobile

Had a good time at hotel a bit noisy at times . Food exellent plenty of choices entry to park included you can go in as many times as you like at no extra charge would recomend it to anyone location is excellent just next to beach

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this review, July 19, 2013
Dear Anne,

Thank you very much for commenting! We’re happy to inform you that in the next year the excellent location of our hotel will be complemented by many pleasant surprises. Since you’ve enjoyed the Katmandu Park you will like it even more as many new attractions will be added. New options for breakfast, lunch and dinner will be available and the whole hotel in general will be renovated.
Also, don’t worry about the noisy guests. We will become a family/couples oriented hotel thus noisy and improper behaving people won’t be welcomed anymore but redirected to other hotels.
We invite you to see and feel all the changes by yourself!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, Scotland, United Kingdom
1 review
Reviewed July 10, 2013

Really good hotel food was amazing but not if u eat halal foods/vegetarian as the staff didn't know what oil was used in the food and about what was in the food.

Otherwise the food was amazing around 100 dishes which included fruit, starters, dinner, lunch and desert.

There was different entertainment everyday they had 3 different bouncy castles for the children which my son loved,

Park next to the hotel was amazing. My 3 year old loved it would definitely go back.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sanaa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this review, July 19, 2013
Dear Sanaa,

We are delighted to hear that you and your son enjoyed your time at our hotel. In the next year our hotel will be a quite different as we have planned some changes. It will be more family-oriented and the Katmandu Park will be extended with new attractions. You and your son will definitely like it as well as a little candy shop that we’re going to open. The food will be even more varied as we will add a restaurant “a la carte” and cafés. You will also enjoy the renovated rooms and pool area as well as a special playground for kids that we’re going to build. It could be of a great help for you as we will keep your son occupied while you might want to go and see some places around the island.
We’re looking forward to greet you once again at our hotel!
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Stoke-on-Trent, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 8, 2013

Spent a week there last September and I am returning this Sunday as I was so impressed with the standards of this hotel especially for the price.
I would definitely recommend going all inclusive as the food and drink quality was great (for a 3 star)
The rooms were spotless (minus the cockroach on the last day) and the cleaning staff were friendly, beds were comfy.
I recommend getting a safety deposit box, TV wasn't brilliant, which didn't matter as we went to magalluf to party, not to watch TV.
Hotel is in a perfect location to party as its a 5 minute walk from the strip and the beach and considering how close it was we always got a brilliant sleep.
The biggest problem we had from the hotel was the security staff as we got called down to the reception on our first day (after the first night out) and got a telling off for being too loud, when we hadn't been loud. We didn't expect to be treated like children being given a time to come in.
the food was also brilliant. Apart from this the staff treated us how we treated them, once we had spoken to the security a few times they were nicer with us, as were the staff.
Would not recommend this hotel for families, I have seen a lot of other reviews moaning about it being too loud or not good for children, what do you expect in the centre of magalluf...?
If you are getting transfers make sure you stand outside the hotel in full view as we didn't get our bus as they said we weren't waiting even though we were waiting inside the hotel for an hour before the bus came.
An overall good hotel, if you want to party in magalluf (but you aren't too loud).

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gabbyknight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this review, July 19, 2013
Dear Gabby,

We’re grateful for commenting on our hotel. We’re glad that you have enjoyed your previous stay with us and we hope that we shall see you once again.
We’d like to inform you that in the next year our hotel will transform into a 4 star hotel with a new name (Sol Katmandu Park & Resort) and we’ll be happy to offer our guests higher quality and service standards. We’re sorry to hear about the little misunderstanding you’ve had with our security as sometimes mistakes may happen.
As you have said we did have complaints about noise but we have spent a lot of time and effort to fight with this issue and have it removed from our hotel. Next year we’re becoming a family-oriented hotel and we’re working on making it a quiet and cozy place. So despite the famous partying reputation of Magaluf area you will still be able to have a good sleep after a day at the beach or a night at a party.
We’re looking forward to see you at Sol Katmandu Park & Resort!
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London, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 7, 2013

This hotel is ideal if you want to be near the beach and nightlife..
-Its a 5min walk from the beach and from the nightlife (mainstrip)
-Noise wasn't a problem as the bars and clubs are 5mins away, so u can still go to sleep at 3am.
-breakfast was outstanding
-bedrooms where very clean, and house keeping where very good.

However Be Aware - guys knock on doors selling clubnight tickets posing as they are reps. If this happens call reception... Also there are 3-4 African women every night as a small gang targeting drunk people, they grab you shove u in a corner and take all ur cash and belonging

Overall i give this a 9/10

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MissVirdee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this review, July 16, 2013
Dear Tazmin

Thank you very much for your kind words about our hotel. Thank you for appreciating the effort of our chefs and our cleaning service. They really are doing a great job.
And regarding your other comments, I would like to inform that every night there is a security guard, plus a safety patrol who watches around the perimeter of the hotel. The issue of security of our guests it´s very important for us.
Once, I would like to thank you for your time and your kindness.
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Additional Information about Sol Katmandu Park & Resort

Property: Sol Katmandu Park & Resort
Address: Calle Galeon, s/n | Calvia Beach, 07181 Magaluf, Calvia, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Calvia > Magaluf
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Magaluf
#5 Luxury Hotel in Magaluf
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sol Katmandu Park & Resort 4*
Number of rooms: 404
Official Description (provided by the hotel):
Sol by Meliá presents the first “fun-inclusive” hotel in Majorca, perfect for families and friends, with both accommodation and entertainment all right in the middle of theme park fun and just 250 m from the maginficent sandy beach. Included with stay is free entry to the fun and thrills of Katmandu Park. Among other services and facilities, the hotel provides free Wi-Fi throughout, 3 outdoor pools with sun beds. Buffet Restaurant (All Inclusive option). The rooms are comfortable and are fully equipped. The hotel offers full programme of funny and creative activities for kids in the mini club Kamp Katakidu (8 months-12 years) during the day and a varied entertainment programme in the evening with live music, shows and much fun for all ages. Come and dicover the history of Katmandú Park! ... more   less 
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Also Known As:
Sol Magalluf Park Hotel Magalluf
Sol Melia Magalluf
Sol Hotel Magalluf
Magalluf Park Sol
Sol Magaluf Park
Sol Katmandu Park & Resort Magaluf, Majorca

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