The only thing 4 star about this hotel is the views and the location is very central, the food and service is pushing 3 star! In the restaurant there was no table service what so ever... ive stayed in 3* and 4* hotels in the same area and i have atleast been asked what i would like to drink also if someone had already eaten at the table you wish to sit at you would have to lay your own table. hot drinks was only available at breakfast time for the rest of the day they would just turn the machine off in the restaurant,the orange juice and juices available are not actually juice but dilute. The breakfast was always ok but the lunch and evening meals was very hit and miss, the variety was also very limited it got to the point we had to complain. some of the staff need to learn some customer service skills, there was an incident when the restaurant got shut off so they was serving sandwiches from the bar my partner tried to take a sandwich out the bar area the next thing this spanish lady who worked behind the bar started shouting at him in spanish instead of calmy trying to talk any english and say you cant leave the bar with food, to make matters worse she started walking out into the reception shouting in spanish to herself by this point my partner had enough and walked out so she went after him and because he had gone she started shouting at me in spanish she could clearly see i did not have a clue what she was saying and to make things worse she could see that i was noticeably pregnant! my partner was furious after catching her shouting at me and went straight to the manager, the manager then had a word with the spanish lady and she came over and said sorry by this point it was to late no one expects to go on holiday and be spoken to like that!
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- Also Known As:
- Flamboyan Caribe Magalluf
- Flamboyan Caribe Hotel Magalluf
- Flamboyan Caribe Magaluf, Majorca