We stayed for one week from 28th October 2012. We booked through lowcostholidays.com. Flight with Ryanair was the usual lacking in customer service. We booked reserved seats on the plane and on both the outward bound and inward bound flights we found the flight staff giving our seats away and we had to ask for people to move. So although you have reserved seats, Ryanair staff are happy to give them away if you're not at the front of the queue to claim them...abysmal!
Ca'n Pastilla is less than a 20 mins coach journey from the airport so it was nice to be booking in the hotel and unpacked within an hour of departing the airport. The Hotel is in a good location with the beach in front of the hotel and overlooking a lovely bay with a small marina.
Reception staff we found very helpful and friendly. We booked a room with a sea view and it was worthwhile paying the little extra for the view although the drawback was traffic noise. Our room was overlooking the main road where coaches would drop off and pick up residents of the hotel. This was not too bad but in the early hours of the morning the drumming of an old diesel engine which can be clearly heard in your room was irritating. The room were basic but clean....no tea or coffee making facilities are provided. The decor of the rooms especially the bathroom are in dire need of updating.
The rest of the hotel is decorated in tiled walls and floors so not looking too bad. Outside the hotel was a patio area which ran around outside the hotel and was a perfect place to sit in the sun.
The restaurant was a source of disappointment as the food was not great. In line with other reviewers I can confirm that the food is generally cold or lukewarm at best. There was no warming of plates and the only chance of obtaining anything hot was from the freshly cooked counter where meats or fish was being offered. However any vegetables that you subsequently put on your plate were lukewarm. The variety of food on offer was geared towards the continental taste but that did not concern me I was happy to find something palatable. Unlike some reviewers I did find the staff friendly and helpful.
In terms of the bar and its staff; I was on AI and all drinks are served in plastic (less than half pint) containers. You only served a drink in a glass if you were actually handing over money for it. Whilst the serving of drinks in plastic containers was in the evenings disappointing with having to make several trips to the bar due to the size of the containers. There was an advantage during the day as you are able to take your drinks outside the hotel and walk along the promenade or sit on the benches enjoying the sun and the views whilst having a drink. Some of the staff were friendly and helpful especially the younger ones but the older members of the team were not so forthcoming with their pleasantries. The entertainment at night was not great and watch out for the €10 bingo tickets for a day at their own spa!
I took advantage of the excellent public transport service on taking trips. We caught the No.15 bus to Palma (€1.50) and then caught the Sightseeing Tour Bus which you can hop on and hop off and cost €14 each. It was a good way to see the city which is quite large. Another trip involved catching the No.30 bus to the Railway Station in Palma and taking the vintage train to Stoller and then the tram to Puerto de Stoller. The train and tram journey cost €28 each for the combination ticket and is worth doing for the views alone.
There is also a tourist train in the resort of Ca'n Pastilla which cost €4 each and it takes you to S'Arenal and back. The stop is just across the road from the hotel. There are lots of shops in Ca'n Pastilla for the ladies to browse and shop.
Would I go back to Ca'n Pastilla?.....I'm not sure...I have seen all I have to see there and it is a bit too quiet.
Would I go back to Hotel Las Arenas?....No I would not.....it is in a great location but the rest is less than great..
- Official Description (provided by the hotel):
- An attractive classic and familiar hotel situated next to the beach of C'an Pastilla and 2 km distance to the airport. Next to the hotel our guest find all type of restaurants, shops , bus stop at 100 meters distance. As the location of the hotel is splendit all kind of guests are able to enjoy their stay, either for business or lesure holidays. Thanks to the unique position at the first line from Playa de Palma, it is an ideal Hotel where you can enjoy the beach without move from the same place highlighting the amazing views from Playa de Palma. ... more less
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- Also Known As:
- Las Arenas Hotel
- Hotel Las Arenas Can Pastilla, Majorca