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“Lovely hotel”
Review of AluaSoul Palma

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AluaSoul Palma
Ranked #7 of 24 Hotels in Can Pastilla
Certificate of Excellence
uk
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Lovely hotel”
Reviewed May 7, 2014 via mobile

What a lovely hotel in a beautiful place. Rooms were quite small and pretty basic as were the bathrooms. However, the rest of the hotel was really lovely. We had a room with sea view and pool view. Lovely reception area with pleasant and helpful staff. Bar area a little stale and bare. Maybe a few plants here and there would cheer it up. Breakfast area very pleasant and a decent range of food to choose from for both breakfast and dinner. The pool area was really lovely and people aren't allowed to grab a sun bed by putting a towel on which was good. The outside eating/seating area was fabulous with a lovely atmosphere and wonderful sea views. There are a few shops, cafés, restaurants nearby just a five minute walk and also car/bicycle hire which was very reasonable. I would definitely stay here again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sm4rtgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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656 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (159)
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sussex
Level Contributor
67 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed May 1, 2014

Our first visit for over 4 years and still very relaxing. Staff were all friendly and helpful, even when busy. 10 minutes from the airport-15 euros in a taxi-but no problems with aircraft noise. Good size and very clean room with pool view. Nearly everything you'd need for a short stay-BBC and ITV on TV.
Still a good breakfast with one morning sunny enough to eat outside.They do a mean sangriah but ask for less ice, and it gets better.
5 euros a day for a bike and an easy 10 mile round trip along the prom, you will need to keep awake as there are lots of bikes around.
Very easy short stay that we will revist.

Room Tip: Go for the pool view rooms.
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  • Stayed April 2014, traveled as a couple
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Helpful?
1 Thank oldhippy58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentwood, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 26, 2014

We stayed here with our friends from the 10th to 17th April (school holidays), as I teach an adult only hotel was a must. Just a 7 night break but I could have stayed longer. This was our first time and can I say to some of the other critics - yes planes do fly over but never bothered us even when sitting around the pool and on the balcony in the evening.
The hotel was a great gem and a great find. The staff are very friendly and helpful - even when your large friends break there bed - we did laugh! It was sorted quickly and with little disruption to our holiday. Food was great, plenty of it and more if needed - the idea of themed nights was a great idea, but the good news is there was always a good choice if you did not like the themed food. Even for the early rises as we went off early on a coach trip. This was no problem and anything we wanted to know about getting anywhere the reception staff were more then helpful. A lovely island and we will be back. Thank you Marina Luz

Room Tip: Ask for a pool view this room looks over the bay,pool and sea a lot cheaper than sea view.
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
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Helpful?
1 Thank ChrisMick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridlington, United Kingdom
Level Contributor
271 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
Reviewed April 25, 2014

Our first visit to Hotel Marina Luz Can Pastilla. This is an Exclusive Adult only hotel positioned overlooking the Bay of Son Caios (Clot d'en Bernadet). The transfer time of 10 minutes from the airport. The hotel has 5 floors of 127 rooms. The hotel rooms either overlook the bay, pool view or view of Palma. We booked a Junior Suite and we were not disappointed with our choice of room. It was a good size with two balconies for either a choice of a seated area table and two chairs or 2 loungers to sunbathe on, a large 6ft bed, television with English channels, adequate bathroom, double wardrobes, safes, fridge (with choice of a package at an extra cost) and also including large sofa settee. It was a very well designed room and was spacious. We had a welcome pack of slippers on arrival. Throughout the hotel it is kept very clean and spotless with a professional managed reception area and pleasant polite staff. On check-in we were greeted by professional receptionist who made us feel very welcomed. The kidney shaped pool and pool area including Jacuzzi on decked flooring provided a relaxed area to sunbath where you can have a drink and snack from the bar. We found the snack bar very well priced and again good service and value. We would recommend one of the toasted sandwiches which is presented well. Breakfast was excellent with a varied choice of hot and cold food. The evening meals were standard buffet themed nights. The position of the Marina Luz allows you to walk in either direction into Can Pastilla and then onto the strip of Arenal or the other way by walking into Palma. The Tourist Train outside the hotel is a good way to see the sea front for 9 euros for two adults approx. time of 1 hour 20 minutes journey from one end to the other. This gives you a sight seeing availability of the area. Easy to walk around the whole area has it has a paved walkway used by cyclists, rollerblades and runners. Bikes are easily hired for the day 5 euros per day. Good choice of restaurants, café culture bars, shops and supermarkets. Brilliant place for anyone who likes their water sports as every water sport is catered for. Remember to take your flat shoes for walking is so easy and very flat everywhere. Along the sea front it is also lined with coloured themed bars which all have free toilet facilities so there is no need to keep looking for a toilet. Puro Beach faces the Hotel Marina Luz. An Exclusive beach hang out club for sun bathing and eating which plays excellent music. You can easily buy their CD music from here 24 Euros per disc. The Hotel Marina Luz is a exclusive only boutique hotel with great facilities with a high standard of service. It is placed in a sedate side of Palma. Very impressive hotel.

Room Tip: Boutique Hotel with high standard service and food
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  • Stayed April 2014, traveled as a couple
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    • Location
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    • Service
Helpful?
3 Thank Whackend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlisle, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 21, 2014

Just back from 10 nights Half board and the Hotel is just as good as our 1st stay,the food was excellent and everywhere was very clean,if i were being picky i would say the rooms were a bit small but who wants to stay in the room when the sun is shining.

Room Tip: the rooms at the front have the best views but the rooms at the back (high floors) get the late sun.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank peter m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed April 20, 2014

Stayed at this hotel a few years ago as a family on half board the food was very good,friendly management and helpfull staff, nice room and hotel close to shops bars and AIrport , would stay here again if visiting Majorca.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank oftentravel186334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 10, 2014

Second stay at the Marina Luz. Booked into room early that was a bonus as we did not expect this. Room & bathroom very clean. Great view over the pool and beach. Food choice great at breakfast (only stayed B & B) Reception and cleaning staff always friendly. Some of the waiting staff didn't look so friendly! Work in progress whilst we were there but it never started too early or went on too late so no complaints there.
The only down side was that someone sadly passed away in the lounge bar one evening, we were total unaware of this, as we had been out for the evening, yet were allowed just to walk into the bar whilst the body (covered) still lay on the floor. There were staff around, one was outside smoking yet she never told us to stay away from the bar. We felt so bad for the family/wife/friends because we were laughing as we wandered in. I do hope that the Hotel protocol will change in the future, should this happen again a screen should be positioned and a staff member should direct guests away out of respect.
However, I would and probably will stay here again.

Room Tip: Pool view room, sun in the morning.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Netty13_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AluaSoul Palma

Property: AluaSoul Palma
Address: Maestro Ekitai Ahn, 40 | Cala Estancia, 07610 Can Pastilla, Majorca, Spain (Formerly Hotel Marina Luz)
Location: Spain > Balearic Islands > Majorca > Can Pastilla
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Can Pastilla
#3 Romantic Hotel in Can Pastilla
#3 Spa Hotel in Can Pastilla
#5 Luxury Hotel in Can Pastilla
Price Range (Based on Average Rates): $
Hotel Class:4 star — AluaSoul Palma 4*
Number of rooms: 120
Official Description (provided by the hotel):
The Hotel Marina Luz is located in a privileged setting of the Bay of Palma, just a few minutes away from the city of Palma de Mallorca and very close to the Son Sant Joan airport.All in all, the location and the facilities of the Hotel Marina Luz make it the perfect combination for business or pleasure: "Adults only" The Hotel Marina Luz has recently been refurbished and this stylish hotel offers modern day comforts, personalised service and a team of professionals at your disposal.Open all year round, the Hotel Marina Luz boasts a privileged sea front position. The hotel’s business facilities will enable you to conduct your business meetings or incentives in the perfect setting.The Hotel Marina Luz has two fully-equipped conference rooms, which will allow you to carry out your business meetings. The hotel also offers various coffee breaks and other necessities, which the MICE segment may require. ... more   less 
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Also Known As:
Marina Luz Hotel
Marina Luz Can Pastilla
Hotel Marina Luz
AluaSoul Palma Can Pastilla, Majorca

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