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“Best hotel service”

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Hotel Riu Bonanza Park
Ranked #18 of 180 Hotels in Calvia
Certificate of Excellence
Reviewed October 26, 2013

My husband and I recently from a short break at Bonanza Park. I don't normally write reviews, but was so impressed by the service that I had to comment.

We were received a friendly welcome on arrival and were offered a choice of welcome drink, including Champagne, whilst check-in was completed; the manager came down to welcome us shortly afterwards. Our room was clean and spacious with great views - just as expected having read previous reviews. Restaurant food was fantastic - nothing was too much trouble for the staff who were willing to cater for any particular dietary needs.

The only negative was that the outdoor pool was very cool when you first got in, but to be honest not unexpected right at the end of the season and for the amount we used the pool it did not detract from the overall hotel experience. Without exception, staff were polite & friendly and all in all, a lovely relaxing time and just what we wanted.

I would most definitely recommend the hotel for anyone wanting a nice quiet break - though, perhaps not for those wanting noisy night life.

  • Stayed: October 2013, traveled as a couple
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8  Thank Dido-Oct13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonanza-playa, Director de Relaciones Públicas at Hotel Riu Bonanza Park, responded to this reviewResponded March 26, 2014

Dear Guest.
Thanks so much for your positive review on tripadvisor.com
We are glad to anounce that we have refurbished the room on the hotel.
we hope to see you again on our more confortable hotel.
Team
Riu Bonanza Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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192 - 198 of 485 reviews

Reviewed October 18, 2013

This hotel has got to rank as one of the best the moment you walk through the door nothing is to much trouble to make your stay wonderful special thanks to Maribel and Tomas who work so hard to make your stay chilled and relaxed

Room Tip: Ther are no bad rooms in this hotel
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  • Stayed: October 2013, traveled as a couple
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1  Thank JOJIMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2013

We booked last minute for a quick week away and this had a good review so we choice to stay here. The hotel is ideally located in the resort, bus stops right outside for Palma and at only 1.50 euros per person one way it was great (about 15 euros for taxi back).
The staff were very helpful and we were greeted with a lovely glass of Cava while they checked us in. The only downside was our room was a little bare of furniture it being so large. Nice view out to sea and on the lefthandside of the hotel. We are not big breakfast eaters but what there was was very nice and ample of it.
We never got to use the Pool as we went to the beach most days, but it looked very nice and again very clean. I agree that the hotel could do with a little modernisation but all in all we really enjoyed our stay and cannot thank the staff enough for their service.

  • Stayed: September 2013, traveled as a couple
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5  Thank Sam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2013

We have been coming to this hotel on and off for the last forty years and never tire of its friendly atmosphere and superb facilities. The hotel has some of the friendliest and most helpful staff in any hotel I have visited. In spite of its needing a bit of a facelift you are made to feel so welcome that you are prepared to forgive a few blemishes here and there. What does it really matter? The beautiful landscaped gardens and swimming pool areas more than make up for any minor imperfections. And if any refurbishment is ever undertaken let’s hope they don’t destroy its unique atmosphere by trying to make it resemble its sister hotel across the road. The hotel is a bit old fashioned but we love it and clients return here year after year.
Just a brief mention about the management which are very hands on- what a pleasant surprise it is to actually see the lady in question each evening welcoming her guests to dinner and enquiring as to how they are enjoying their holiday. It says multitudes about the hotel and how it is run.
There are a few hotels in the world that we return to regularly and this one is right at the top of the list. I cannot recommend it highly enough for a really enjoyable holiday at very reasonable prices.

Room Tip: Rooms on upper floors have best views.
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  • Stayed: September 2013, traveled as a couple
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3  Thank jcbm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonanza-playa, Director Comercial at Hotel Riu Bonanza Park, responded to this reviewResponded October 15, 2013

Dear Guest.
Thanks so much for your positive review on tripadvisor!
Saludos cordiales
Team Riu Bonanza Park

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Reviewed October 6, 2013

This the second time I stayed at this hotel and it is really great. The staff are helpful and food is great. The room view, if you are getting a see view, is amazing. I certainly go back and stay in this hotel. There is a taxi rank and a bus stop just outside the hotel so travelling is very easy too.

  • Stayed: October 2013, traveled on business
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Thank Marko_Polo12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013

The staff are amazing and really looked after us. As soon as we arrived we were offered a glass of champagne, the hotel manager then came over and introduced herself. She was lovely a real delight and so professional. We were shown to our bungalow which was lovely. We had a slight sea view from our balcony and felt spoilt. The food was lovely I really enjoyed the choice of starters and desserts, the main was a little limited but you would never go hungry. The hotel had entertainment in the bar every evening. There are also a couple of local bars near by. The resort is quiet with limited shops. There's a bus stop and taxi rank across the road. The buses come every 15-20 minutes and cost €1.50 single. The taxi cost €30 to Palma airport. The location was great for us as we could come and go as we pleased. The hotel recommended a beautiful restaurant that we went to called ll Paradiso, it was expensive but wonderful. All in all the hotel and staff are fantastic. We have already agreed to go back next year

Stayed: September 2013, traveled as a couple
3  Thank Roz81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2013

I have to congratulate the manager on running the perfect hotel. The staff couldn't possibly be any friendlier. While I was waiting for my room to be ready on arrival I was offered a drink. Even though it was only a few minutes. The food is plenty and delicious. The room and the whole hotel was perfectly clean. The hotel is set in a beautiful garden and overlooking the bay. In front of the hotel is a busstop where you can take the bus to Palma (only 10-15 min). To be short : everything is just Perfect. I'll be back that's for sure.

Stayed: September 2013, traveled solo
1  Thank Louis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonanza-playa, Director General at Hotel Riu Bonanza Park, responded to this reviewResponded October 9, 2013

Dear Mr louis.
At first, thanks for choosing us to spend your holidays on Mallorca.
the whole staff and the manager " Maribel" are happy to make your holidays as best is possible.
hope to see you again
Team Riu Bonanza Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Riu Bonanza Park

Address: Passeig Illetes S/N | Illetas - Mallorca, 07181, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotel in Calvia
#14 Romantic Hotel in Calvia
#14 On the Beach Hotel in Calvia
Price Range: $125 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Bonanza Park 4*
Number of rooms: 285
Official Description (provided by the hotel):
Majorca Park Hotel located in the residential area of Iletas, very near to Palma, this comfortable hotel has extraordanary views over the bay. With its carefully designed facilities and attentive service, this is the perfect vantage point for you holiday. ... more   less 
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Also Known As:
Riu Bonanza Park Hotel
Riu Bonanza Park Calvia
Hotel Riu Bonanza Park Majorca/Calvia, Spain

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