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“Outstanding Hotel” 5 of 5 stars
Review of ME Mallorca

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ME Mallorca
Ranked #35 of 179 Hotels in Calvia
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Outstanding Hotel”
5 of 5 stars Reviewed July 22, 2014

This hotel is excellent, I would highly recommend both familys and friends stay here. The staff are exceptional, very welcoming and friendly throughout our stay. It is very modern, clean and trendy. I have already booked my next trip to stay here.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Roxanne918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AuraManagMEMallorca, Director de Relaciones con Clientes at ME Mallorca, responded to this review, July 31, 2014
Dear Roxanne 918

Thank you very much for sharing your opinion with the world about our hotel, ME MALLORCA.
I would like to thank you from all the staff for such positive comments.
It is always a pleasure and a motivation for all the employees to read such good reviews.

From the Me For You Service, we are looking forward to having you here soon on your already booked stay!!

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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651 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 21, 2014

I booked this trip purely for a few days away with my family, only afterwards realised that this is in Magalluf, to say I was unhappy would be an understatement, but I could not cancel this trip which really annoyed me. We decided to make the most of it and hope for the best.
We were all very pleasantly surprised when we arrived, the hotel has a minimalistic modern feel to it and the photo's on the website did not disappoint. The staff were very friendly and helpful. The rooms are very adequate but would not consider this to be 5 star, however for the price it was more than acceptable! The food could be a lot better but the settings are wonderful. beautiful areas to have your pre dinner drinks and enjoy the sea site seating watching the world go by. The buffet breakfast is extremely good, again in a lovely setting. We were pleasantly surprised by the cross section of hotel guests which were very smart, not the dreaded booze cruise crowd.
Our rooms were mountain view which was quite noisy by our UK youngsters in the early hours of the morning proclaiming the beauty of Magalluf and cheap booze but it did not disturb us too much.
We did walk along the beach and the dreaded strip which was an eye opener, thankfully this was early morning so most of the youngsters were still comatose! The English flag hanging from the balcony of the cheap apartments is not a good look! This is not a pretty sight never the less I admire the local council who do their utmost of a huge cleaning operation each morning to keep it as clean as possible. The ME hotel is definitely on the right side of the beach, and Nikki Beach being next door is vibrant and fun for young people. This is not an hotel for total quiet relaxation but we enjoyed the hustle and bustle around us. We had a 6 month old baby with us and there was a fabulous extremely large children's swimming pool available so we did not worry about offending childless couples. All in all I can highly recommend this hotel and the staff especially at the price.
I really hope the management will keep the place looking pristine, but there could be improvement on the food side. All in all a great break!

Room Tip: Sea view are very quiet away from the boozy youngsters on the mountain view rooms, they are more exp...
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
2 Thank Lucia712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AuraManagMEMallorca, Director de Relaciones con Clientes at ME Mallorca, responded to this review, July 31, 2014
Dear lucia 712,

First of all we would like to thank you for sharing your opinion with us on Trip Advisor.
In name of all the team we would like to thank you for such positive review!, It is always a pleasure to hear that pur guests are satisfied and enjoy their stay.

On the other hand, we would like to apologise for any inconvenience caused troughout your vacacion. We will speak with the related deppartments to avoid any future mistakes.

Thank you again, and we hope to have you soon here at ME MALLORCA with us.

Best regards, Me For You Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester Le Street
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 20, 2014

Beautiful hotel with excellent facilities. There is nothing else like this in Magaluf so if you want the nightlife of Magaluf with a high class place to stay then ME is the place you want to be!! Be warned he parking is 20 euros per day so park just opposite in the free car park.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Service
Helpful?
1 Thank Katiebaxter20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AuraManagMEMallorca, Gerente at ME Mallorca, responded to this review, July 24, 2014
Hello !

Thank you very much for your comment! And we are very happy that you enjoyed the hotel and spent such a great time here.

At ME Mallorca we really look forward to greeting you back soon.

Sunny regards from Mallorca
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
59 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 20, 2014 via mobile

I stayed here for business in July 2014.

Firstly, this hotel is in Magaluf. The area as a whole is not particularly nice. Lots of 'Brit-a broads' getting drunk and causing mayhem.

That said this hotel is worlds apart from the carnage going on outside it. It was truly gorgeous. Very modern, trendy and clean.

We got champagne on check-in and the staff were really helpful. The pool area was great, with good service from the bar staff. The food menu left a lot to be desired but I am picking minor faults with it. The hotel is next door to Nikki Beach if you want to go there, but we found that the vibe around the Me pool was just as good (and much cheaper!!!). The views were great over the beach and there were plenty of comfortable sofas to lounge on if you wanted a change from a sun lounger.

The rooms were also modern. The bathroom was in the room itself so be wary when staying with friends. There was frosted glass over the shower and toilet area but it was still not very private.

Overall I truly believe this is the best hotel in the area and would 100% recommend staying here if you really want to sample the nightlife.

I would also get a cab and go to nearby Puerto Portal which feels like a million miles away from Magaluf. It's a lovely harbour with a lot of yachts, good restaurants and a relaxed atmosphere. Definitely worth checking out.

Stayed July 2014, traveled on business
Helpful?
Thank hall284002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AuraManagMEMallorca, Gerente at ME Mallorca, responded to this review, July 24, 2014
Hello!

First of all we want to thank you for the time spent in this comment. We are glad that you enjoyed the hotel, the style and also the attention of the staff.

At ME Mallorca our objective is to exceed the expectations of the client and provide them an awesome experience and something more than a simple accomodation.

So, regarding to your experience at the hotel we really hope you to come back and see you soon.

Best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Novi Sad
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 20, 2014

We have been staying several times for a few days at this hotel - first time however as a me mallorca. Last time it was still the "Beach House" four star, this year its the "Me Melia Mallorca", five star. Did anything change in this one year to make it five star? not really, actually the service seems to have gone down. The interior is the same, modern look it has been with the beach house. Some staff is also still the same. The hotel is next to niki beach club, where you can eat well for a high price with cool lounge music. The rooms are modern look, but cheap finish - so definately not five star. looks more like modern IKEA interior. There is still sometimes a smell from the bathroom. They admitted last year to some sewage problems that should have been fixed by now... Service is mediocre i must say. you order something at one bar, they tell you its not available even though the bar five meters away services it. The answer is "its a different section". When you tell them its supposedly a five star hotel and this should not matter, they argue, and after a while its possible.... seen with wine, food and non alc drinks. Or they forget something and you need to reorder. English sometimes a problem with staff. Calling reception at 1 am three times - nobody picking up. My conclusion that its clearly overwhelmed young staff, that is sometimes trying to be good, but not managed and trained well. You dont feel a hotel director or some service manager that really takes care of this hotel and the service. The gym, pool areas and beach access is fine. Food is ok. Breakfast buffet is big, four star in my opinion, not Five. The hotel is not for families and young children. Evening / night pool party occasionally happing. To sum up: If you want a good location and some cool vibes due to niki beach next doors, good choice for a few days. However be aware of service issues and its not five star.

Room Tip: High floor, beach facing
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Service
Helpful?
Thank PeterNoviSad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AuraManagMEMallorca, Gerente at ME Mallorca, responded to this review, August 3, 2014
Dear PeterNoviSaid

Thank you very much for your comments. Certainly there are many people who think that we are a 5 stars hotel and it’s something that we feel proud about, but actually ME Mallorca Hotel is still a 4 stars superior Hotel.

We are changing many things and comparing to the last year or the year before, many things have changed. Not only the hotel in itself (furniture, design, distribution, etc) but also the services and the concept changed a lot in the last two years and of course it will keep changing and evolutioning always for the best.

We hope to see you again soon enjoying the ME Experience

Warm regards,

ME For You Service
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Blackpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 18, 2014

Dear Travellers,

This is a challenging review because the hotel in terms of standard was excellent, rooms were great, food great, bar great and staff friendly and very polite. So why have they got a 3 rating from me? The short answer is I coudl not give a 2.5!

The issue is that there were so many little things that came together to let down what should be one of the best hotel experiences in the area. Firstly, the staff are polite and friendly and they are really doing their best but the management have failed to train and value them, they could not make decisions, they did not know a lot of things and made excuses because they had not been empowered to deliver solutions.

Here is an example, the hotel clearly has a connection to Nikki Beach next door, if you stay there they have a Nikki Beach brochure and guide in the room! However, before we arrived I asked about Nikki Beach and was told they have nothing to do with the operation and cannot provide any details! When I was there they offered packages for Nikki Beach, but agian when the music from Nikki Beach was still blaring at 3am they could do nothing.

I made a request for the manager to come and speak to me about an issue five days before I left, when I signed out of the hotel I asked why the manager had not been to see me, the answer was he could not find me at anytime in the five days. Despite knowing which room I am staying in and me passing reception at least 8 times a day he could not find me, they still didn't bother asking why I wanted to see the manager, this is because they have not been trained to be customer focused and you would have expected that in a great setting like the ME Mallorca.

I picked the ME Mallorca knowing about Magaluf and the party culture, so I was confident that this would be an escape from it all, and generally it was. However, a stag party did arrive, no problem with that but within three hours one of the party had decided that pulling down his shorts on a regular basis and displaying his private parts to everyone round the pool was appropriate. The staff around the pool did nothing for over an hour or so only acting when several complaints had been made. The solution they came up with was to send the group to the pool that allowed children in!! Again staff not trained, management problem.

There were other examples such as enjoying a great bath every day in the excellent Chic Suite and then having no towels or soaps replaced on the rail next to the central bath and problems charging the right room for the right drinks around the pool requiring the need for long and close scrutiny of the bill whcih should not be necessary.

Overall, I would not go back here, staff were as friendly as they could be, great people the management just don't care enough to support and train them, as a consequence the customer focus is nowhere near the standard you should get for even half the cost.

Allan Oldfield - Stayed July 8th to July 15th 2014

Room Tip: Ask for suite with a bath and a seaview - our room was great
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  • Stayed July 2014, traveled with friends
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Service
Helpful?
6 Thank 911Allan139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AuraManagMEMallorca, Gerente at ME Mallorca, responded to this review, August 2, 2014
Dear Mr Oldfield,

First of all we would like to thank you for having taken your time to leave your impressions about your ME Mallorca experience.

We would like to make clear our professional relation with Nikki Beach. They are next door to us but we are different companies and we are not working together. They use to do their own parties and a huge part of our guests go there, so we have many guests in common and we are aware that our guest profile use to enjoy this kind of parties, so that’s why we have plenty information about them and of course we provide our guests with it and naturally we arrange reservations on there under request.
Unfortunately we are not able to stop a party at Nikki Beach if our guests ask for it because we have no authority for this.

Regarding the stag party at the pool, we’ve been investigating and we would like to let you know what actually happened:
Those guests were asked to leave the hotel after their inappropriate attitude at the main pool and they apologized so we checked the less crowded pool which was almost empty on that moment (there were less than ten people and they were all adults), so we banned them to go to the main pool and we let them be at the other one if they were having an appropriate behavior with a security guard being standing over them. Finally nobody complaint anymore about their demeanor.

About your issues at the room because of the lack of some of the amenities, the Housekeeping Manager has been informed and we will make sure that this won’t happen again.

We hope to see you back for us to retrieve your inconveniences.

Yours sincelery,

ME for You Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 18, 2014

what can i say about his hotel, first class ,brilliant, outstanding,the best hotel i have ever stayed in.from the moment we stepped into the spacious reception area we were greeted by the most pleasant staff i have come across in a hotel. they were very pleasant and friendly and could not have been more helpful . the rooms were very clean and spacious ultra modern open planthey contained everything you wanted for your stay including complimentary toiletries hair dryer dressing gown and slippers. they had large flat screen tv which had a wide choice of english channels and free wifi. the dining area was beautiful with the choice of eating inside or outside on the terrace were sun umbrellas were available if you wanted shade from the morning sun. although it was a buffet style breakfast the staff were very quick to serve you tea and coffee and to clear away your table after each course the food was first class with a widow choice from healthy options to full english and were constantly being replaced or cooked fresh for you.the pool area was very pleasant and chilled out with a bar service if required.i cannot praise the staff of this hotel enough and i will certainly be going back next year. also for those worried although only about 5 minutes walk away from the lively ares of magaluf when at this hotel you would think that you were at a different resort as there is no noise at all. i would rate this hotel 15 out of 10.

Room Tip: all rooms have air con but the higher floors are quitter
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
Thank kazrotherham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AuraManagMEMallorca, Gerente at ME Mallorca, responded to this review, July 22, 2014
Hello,

Thank you very much!! We really thank you for such an excellent comment and we are very glad that you enjoyed your stay at ME Mallorca.

All our staff is very glad for your comments and we are happy that you also enjoyed the design of the rooms, the terrace and all the rest of the services that we offer.

For sure we hope you back in the hotel in order to continue enjoying the island and the experience at ME Mallorca.

Thank you again for your time and see you soon back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ME Mallorca

Property: ME Mallorca
Address: Avenida Notario Alemany, 1 | Baleares, 07181, Calvia, Majorca, Spain (Formerly Beach House)
Phone Number:
Location: Spain > Balearic Islands > Majorca > Calvia
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Calvia
#21 On the Beach Hotel in Calvia
#24 Luxury Hotel in Calvia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ME Mallorca 4*
Number of rooms: 253
Official Description (provided by the hotel):
ME is the hotel, Designed to engage & inspire on a personal level. ME Mallorca aims to connect with the senses of each individual, offering guests an experience that goes well beyond the accommodation. Enjoy of an healthy and complete buffet breakfast. From ME pool ( adults only) you can enjoy of the music and daytime parties of Nikki Beach. For families ME Mallorca offers a pool that is in a relax zone a beautiful place with chill out music. Those looking for a truly tailor-made service can opt for JET by ME, luxury travel to ME Mallorca in your very own private jet with the full first-class treatment. ME Mallorca is all about Fashion, music and art. ME Mallorca is near Port Adriano and 9 km from Port Portals. ... more   less 
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Also Known As:
ME Mallorca Majorca/Calvia, Spain

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