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“Birthday Getaway”

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Barcelo Illetas Albatros
Ranked #20 of 182 Hotels in Calvia
GreenLeadersBronze level
Swansea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Birthday Getaway”
Reviewed August 30, 2013

Lovely hotel. Good facilities in room. Had booked a side sea view room and what a lovely surprise to find a sea view room with Jacuzzi waiting for us. After a days sightseeing and shopping in Palma another thoughtful surprise awaited in our room with a card and cake for my wife's birthday set out in our room. Breakfast buffet lovely and staff in pool area very attentive as well as reception staff. Overall stay wonderful and would definitely recommend a visit.

Room Tip: No 3 bus to Palma every 15 minutes up to midnight 1.5 Euro per person. Excellent value. Get a sea vi...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nigel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barceloilletas, Gerente at Barcelo Illetas Albatros, responded to this review, September 6, 2013
Dear Guest,

We are very happy to read your kind review about your experience in Barceló Illetas Albatros.

It is very important for us to know that your wife´s surprise has been a success and that you have enjoyed our rooms and facilities.

It was a pleasure to have you stay with us and we hope to see you soon in our Hotel in the near future.

Yours sincerely,

Jacobo Álvarez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,337 reviews from our community

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Traveler tips help you choose the right room.   Room tips (165)
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English first
Hale, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 27, 2013

We stayed at the Albatros as we were at a friends party in Mallorca
I would advise for any length of time to ask for a suite but definitely a sea view. The rooms are small otherwise. They are clean but clinical in appearance. Our suite had only 1 waste bin. Our sheets and towels had holes or rips in. There was wifi in the rooms but it was slow
I arrived in a foot cast and the hotel was able to lend me a wheelchair and I found the staff to be very helpful. The food......we sampled lunch and breakfast....was very good. Cooked to order and delicious. The pool and small beach area was also good
We have stayed in far more expensive hotels but didn't feel this merited the overall price tag

Room Tip: Suite have the sun and room
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Georgina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barceloilletas, Gerente at Barcelo Illetas Albatros, responded to this review, August 29, 2013
Dear Guest,

First of all, thank you very much for your kind comments about our hotel facilities.
We appreciate your constructive criticism as it is important to know what can we improve. We will take into consideration all your comments about the rooms and we would like to inform you, that the Housekeeper Manager has been informed about it in order to improve our service.

Regarding your remarks about the food, is always a pleasure to see that our guests have enjoyed our Restaurants, especially our show cooking.

Do not hesitate to contact us in order to book for a possible next stay with us. We will be very happy to assist you.

Yours sincerely,

Jacobo Álvarez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt, Germany
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 21, 2013

hotel is located south-west of palma, approx a 10min drive from palma's cathedral or 20mins drive via the motorway from the airport. Its located directly on the coast in a small village named illetas. rooms are newly renovated but very small, thus with a minimalistic design only, saying this the interior is reduced to an absolutely minimum without any furniture except of the beds. make sure to book a room with a balcony and full seaview, otherwise you'll get a room without a balcony facing the next building. rooms are badly soundproofed towards the hallway.
the hotel offers an indoor swimming&whirlpool, aswell as a large outdoor pool surrounded by many sundbeds. there's also a chance to comfortably access the ocean. its great that it is not allowed to block sunbeds at all. if staff realizes that sunbeds are blocked, they'll remove towels after some time...at least they say so. its also great, that this hotel is adults only!!so no noisdy kids are allowed, which is great for an releaxing atmosphere. staff is very attentive and also serves the pool area so that you could order drinks and/or food directly from your sunbed.
there's an extensive breakfast bufeet offering all kinds of food from various types of bread, a live cooking for scrambled eggs or similar, different juices, many types of coffee and tea etc.
its a great 4-star hotel in a perfect location and a good value for money.

Room Tip: make sure you have a reservation for a view with direct seaview incl. balcony.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goodone_417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barceloilletas, Gerente at Barcelo Illetas Albatros, responded to this review, August 29, 2013
Dear Guest,

Thank you for publishing your feedback regarding your experience in our hotel.
We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.

We hope to see you again in the near future.

Yours sincerely,

Jacobo Álvarez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
113 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed August 6, 2013

First of all - the staff is great! Friendly, helpful and fast.

The hotel is situated in Illetas, a bit of the more luxury side of Palma. Still the area is not my favorite in Palma. Not so many good restaurants ant if you want good sand beaches you have to walk a bit or take the bus. WIth this said the area is calm and the hotel has a great pool and you can swim in the ocean from cliffs on a private part at the hotel. The adults only is a blessing when you are at the pool - so quite and peaceful!

The hotel restaurant has a good breakfast and okay lunch.

The rooms are big and "trendy" which means bright white lamps, not enough table space and shower leaking into the room. Good and comfortable beds and spotless cleaning. Could use a better AC.

Bus 3 takes you to Palma in approx 30 minutes and it leaves just outside the hotels every 10 minutes.

Over all we had a good stay but I would expect a bit more for that prize as I have had at other hotels in the area.

Room Tip: If you want to use the balcony, choose rooms facing the sea cause the balconies on the other side of...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank morsva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barceloilletas, Gerente at Barcelo Illetas Albatros, responded to this review, August 16, 2013
Dear Guest,

First of all, we would like to thank you for the time spent writing your comments about our Staff, who are given the best service, even though the high volume of work during this high season.

We are very happy to see that you have enjoyed the Breakfast, our variety of fruit, assorted bakery and a show cooking with personal ready to prepared hot dishes as your choice, make our Mediterranean Restaurant one of the most attractive places at the Hotel.

Regarding your comments about our prices, we consider that are suitable for a 4 stars Hotel at the Coast of Palma, in any case, we will take note of all your comments and suggestions.

It was a pleasure to have you with us and we hope to see you soon in our Hotel in the near future.

Kind regards,

Jacobo Álvarez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 2, 2013

A nice hotel on the waterside. Be sure you have a room on the top floor (6th) with a balcony and seaview. The breakfast is perfect with a chef cooking omelets, fried eggs etc. The food in the restaurant, the one on the poolside is also nice. A good thing is that it's not allowed to put out towels to occupie sunbeds in the morning...
Lots of nice restaurants within 10 - 15 min by taxi, f.ex. The Flanigan in Puerto Portals, beautiful seafood, must order table in advance.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Calle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barceloilletas, Gerente at Barcelo Illetas Albatros, responded to this review, August 16, 2013
Dear Guest,

First of all, we really appreciate your kind review about your experience in our Hotel.
It is inspiring to know that your stay has been successful and we have achieved your expectations

Thank you very much for taken the time to leave your comments and hope to see you soon in our Hotel in the near future.

Yours sincerely,

Jacobo Álvarez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 30, 2013

.
My daughter’s wedding took place on the rocky promontory at the Barcelo Albatros. We had a party of eighteen people. The events manager at the Albatros calmly and efficiently managed my requests, sourced and ordered everything we needed, produced a spread of food fit for a king, arranged seating, sound, staff, carpets, flowers, a stunning wedding cake, I could go on but I would be biased, my daughter looked like a princess and the hotel treated her as such. Our guests were treated to every respect possible. We were able to pre book Bali beds to allow a corner of the terrace to act as a focus for our group to which the hotel added champagne and fruit. Director of the hotel wished us well and offered any help if needed. We finished off the evening on the rooftop terrace, looking down the coast towards Palma.
The Albatros is a lovely hotel, 25 minutes from Palma airport. Greeted by friendly staff, we were looked after at all times, the service was superb. We had a variety of rooms some at the front overlooking the sea with balconies, some with decking and one with a hot tub; also a number of the side suites each with a balcony that looked over a wide side street. All were extremely comfortable, with very large beds. Good food was available in the two restaurants, one with open aspect onto a terrace over the pool area. Pool area with a deep main pool and two relax pools one with bubbles very clean and welcoming. The superb service extended to fruit and drinks rapidly available anywhere round the pools and terrace. Access to the rocky coast line with access into the sea and a secluded cove with loungers. Bali beds with additional champagne and fruit made for a very comfortable days swimming and sunbathing. There are superb restaurants in the area from smaller cafes to high-class a `la carte eating, all within a short walk or taxi ride.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eccup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barceloilletas, Gerente at Barcelo Illetas Albatros, responded to this review, August 16, 2013
Dear Guest,

It is always a pleasure to see that our guests have enjoyed our service and all our facilities.
To know that we have reached your expectation in an special day, like the wedding of your daughter, makes us feel proud about the work of all Barceló Illetas Albatros team.

Thank you very much for your comments about our staff. We are very proud of their work due to they are continuously working to offer the best service to our guests. We will pass all your comments to our team.

We are happy to know that you have enjoyed our pool and beach area with our Balinese beds, the Restaurants, rooms and location of the Hotel.

It was a pleasure to have you stay with us and hope that we will be able to welcome you back in a near future.

Yours sincerely,

Jacobo Álvarez
General Manager
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Dublin
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 30, 2013

My husband and I stayed here for 7 nights on a recent trip to Majorca. Our first impressions were really positive as we entered the beautiful modern hotel reception. When booking we were advised to choose a seaview room as these were ‘the best rooms’ so we paid the extra for this but we quickly discovered this was not the case as the hotel is built at an angle so when you think you might be getting a full picturesque sea view we more or less could just see trees and a very poor sea view. We had also requested a high floor room which we didn’t get instead we were on the 2nd floor (room 203) which also overlooked the terrace canapés from the suites beneath.
The rooms are modern and very minimalistic but are very small and the open plan bathroom was very strange but the room itself was very quiet which is a positive.

Unfortunately we have so many negatives about this hotel

• I was appalled on our arrival when I went to use our bedroom toilet and lifted the lid to find it had not been cleaned from the previous occupants of the room. Sorry to be so explicit but the toilet seat and bowl was splattered with diarrhoea. I immediately called the reception they didn’t seem fazed by this nor did they apologise and they sent a cleaner to the room to clean it.
• Way over priced – we paid €257 B&B per night which was overpriced for what we got
• Staff not very friendly or helpful
• Not permitted to bring your own bottled water to the pool/rock area (there are no signs are rules that state this, instead abrupt pool staff approach you to tell you what’s what)
• We lay out on the rock area each day as it was nice and breezy – this area is not cordoned off to the public so there are constantly people from outside the hotel passing through and taking the sun loungers. One day we left our sun loungers to have lunch in the hotel restaurant and when we returned our towels had been thrown off our beds and were occupied by locals. We were shocked and they had no intention of moving so to avoid any dramas we just left. Pool staff are aware that non hotel guests occupy this area when they shouldn’t and they bring food and drink with them and the staff say nothing to them as if they are afraid of them. Another occasion at the private beach some young local boys were hanging out there (again hotel staff never approached them to leave) they were disruptive and were urinating on the areas where the hotel sun loungers were.
• Pool Staff neglected the rock area and never once brought down the complimentary fresh fruit they regularly handed out at the pool yet only made their way to this area to tell you you can’t drink the drinks not bought in the hotel
• Location – you need to travel to find decent restaurants. Avoid Sloanes bar opposite the hotel. The owner sits watching everything arguing/verbally abusing staff in front of customers and generally like a fixture to make you feel very uncomfortable.
• No lifeguard or life rings

Positives
• Rooms were quiet
• Breakfast choice was excellent

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank easheff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barceloilletas, Gerente at Barcelo Illetas Albatros, responded to this review, August 16, 2013
Dear Guest,

Thank you for publishing your feedback regarding your experience in our hotel, although we deeply regret that your stay with us was not as you would have hoped. In this regard, we would like to inform you that we take note of each and every observations.

Regarding your comments, we would like to clarify that as is stated in our regulations, it is not permitted to bring food or beverage from outside. Our staff try at all times to make sure this norm is respected; in any case, we regret if you felt that the attention you received from our staff was not adequate.

We would like also to mention, that we have first aid equipment, like lifeguard or life rings, the safety of our guests is a priority in our Hotel.

We are at your disposal for whatever you may need and reiterate that we will bear close in mind your opinions in order to continue improving.

Thank you very much for taken the time to leave your comments and hope to give us another chance to get your expectations.

Your sincerely,

Jacobo Álvarez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barcelo Illetas Albatros

Property: Barcelo Illetas Albatros
Address: Paseo de Illetas 15, 07181, Calvia, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Calvia
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Calvia
#14 On the Beach Hotel in Calvia
#17 Luxury Hotel in Calvia
#18 Romantic Hotel in Calvia
#27 Family Hotel in Calvia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Barcelo Illetas Albatros 4*
Number of rooms: 128
Reservation Options:
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Also Known As:
Barcelo Albatros Hotel Calvia
Barcelo Hotel Albatros
Barcelo Hotel Calvia
Barcelo Illetas Albatros Majorca/Calvia, Spain

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