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HSM Canarios Park
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Reviews (2,331)
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Reviewed July 12, 2011

We were let down when we first arrived as a flight the day before had been cancelled and some people had paid to stay in our room, we were transferred at 5am to another hotel which was a dump but we didnt complain we just got on with it, and the next day we got wine and tons of fruit delivered to our room for free to apologise.

I have to disagree with an earlier post, my partner tried on several occasions to go into the restaurant wet/ with no shoes on / half naked/ and they had a right go at him (silly boy!) so they wont tolerate this at all. The food is great, the choice of all inclusive drinks is also great (watch out for the love on the beach cocktail .... strong!)

The two pools are also great, the pool opposite the front of the hotel is for children mainly as it had a shallow end, the pool at the back end is very VERY deep so its mostly adults around this one. At night time the hotel is very quiet, no yobs rolling in drunk at all.

I saw alot of complaints about wasps on here but i saw about two! I think they are more around the kids pool due to the vast amount of fizzy drinks and ice cream being consumed there, rule is, dont drop your drinks, and the wasps wont come near you, simple really!

The nearest town is about a 20 min walk away and has a lovely little outdoor shopping centre and is also home to the Three Lions pub, anybody going SHOULD check out this bar run by Lee and his Dad it is amazing!

The beach is also a very very short walk away had a lovely bar on it serving amazing cocktails and lots of rocks to cliff dive off. The bigger beach is accessible on the free train from the hotel but it is more touristy but you can hire pedalos here. Beware of the train driver, he is a horrible man who picks and chooses when you have to pay for your journey, you should ONLY have to pay when you go to the town not when you go to the beach (even though the town is closer!??!!??)

All in all we had an amazing holiday here, the entertainment is ok for the kids, the views, the local town, and the weather was spot on, we would go back tomorrow!

  • Stayed: June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank emmajay85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, HSM Customer Service at HSM Canarios Park, responded to this reviewResponded July 18, 2011

Good morning,
Thank you for your nice comment. We are glad to know that you spent so great holidays in our Hotel and that you enjoyed the area. We hope to see you very soon in Hoteles Saint Michel!

Kind regards,
Your
HSM Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2011

I booked this holiday through sunmaster.co.uk. It was just my 3 year old son and i. We flew with Monarch and all went well until we got to Palma airport and our luggage didnt. We then missed our transfer and had to get a later one. Dont expect to get to this hotel in a hurry as although transfer time was given as an hour and half, when they are dropping off others at hotels along the way, you should allow 2 and half hours! The hotel was nice and clean and the food was mediocre but you could always find something to eat. My son loved the kids entertainment and there is a kids club for 4 years up there. Beach you go to by the train was lovely but quite small and did get busy at times. The town offered plenty of places to eat and do some holiday shopping. When it was time to leave we had the same problem with transfer, we were picked up in plenty of time but then stopping at several other hotels to pick up people made us arrive at airport half hour before flight was due to leave, fortunately our flight was delayed otherwise we would have missed it for sure.

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mirrors68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, HSM Customer Service at HSM Canarios Park, responded to this reviewResponded July 18, 2011

Good morning,
Thank you for your nice comment. We are happy to know that you liked so much our Hotel specialized in families, and that you and your son have had so much fun at the hotel and in the area. We hope to see you next time in Hoteles Saint Michel!

Regards,
Your
HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2011

Just got back from this holiday - went with hubby and 1 year old baby. The transfer time was about 2 hours but was ok as the coach was nice, clean and spacious and luckily the baby went to sleep. When we went to check in they couldnt find us on the list as they had booked me under my married name rather than my maiden name but all was ok. Went up to our room and was a lovely size room (not sure why everyones saying the rooms are small) bathroom was big and we had a cot ready for the baby. The hotel in general was big and spacious and clean. There was plenty of food - breakfast was 8am - 12, lunch 13.00 - 15.00, dinner 6pm - 9pm and snacks in between. Basically u will never be hungry in this hotel. They had 3 pools (one being a toddler pool) - we did aqua areobics which was a lot of fun and theres other acitivities such as tennis, crazy golf and volley ball. Loved the hotel - had a great time. Was a free train to the beach about 10 mins away. Beautiful clear blue sea.

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Harpz_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, HSM Customer Service at HSM Canarios Park, responded to this reviewResponded July 18, 2011

Good morning,
Thank you for your nice comment. We are happy to know that you liked so much our Hotel and all the activities offered such as aqua aerobics! See you next time in Hoteles Saint Michel!

Best regards,
Your
HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2011

Had a great time; the food and drink were amazing, drinks served at the bar 10am-12am, food available pretty much all day 8am-11pm, which about 1hr 30mins where they would stop service to clear up ready for the next meal. So to say the least we did not starve and we have come back half a stone heavier lol !!
Turned up and thought the rooms looked dated, but we arived late and were tiered. In the morning we had a proper look, and yes the rooms were a bit dated, but were cleaner than some of the more modern hotels we had stayed in. Therefore can not knock the rooms at all.
This is NO AIR CON. however at night we would leave the door open and fan on. We did not get bitten by bugs etc, so all seems ok.
Great land train that runs for free during the day to take you into the main beach. This was very useful. However if you get off before you beach its a 1.50euro charge each. We were luckily told by the receptionist that if you get off at the beach, opposite the stop is some stairs, you go up them and its literlly a 2 min walk into the town from the beach. Which is perfect!!
Just too give you a heads up though, the hotel is on the outskirts of the town, therefore the land train is great, did not go into the town at night as we were enjoying the evening entertainment, however after talking to various people it was about 5 euros to get a taxis into the town, although i think public transport ran well into the night there. From what we could make out it was mainly pubs with music/ disco going on. Not really a lot of night life with clubs etc. So may not be ideal if your after somewhere to get rendered and dance the night away in a big club.
They also have a sports complex on site, which consists of football, tennis, table tennis and mini golf. All of this is available for FREE!! All you have to do is put a 20euro deposit down for the equipment. Which we thought was fantastic.

All in all we were very very happy with our visit to majorca. And would greatly recoomend it!!

  • Stayed: July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank haiki189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, HSM Cusomer Service at HSM Canarios Park, responded to this reviewResponded July 18, 2011

Good morning,
Thank you for your nice comment. We are happy to know that you liked so much your stay in the Canarios Park and that you enjoy the sports complex of the hotel. See you next time in Hoteles Saint Michel!

Best regards,
Your
HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2011

just got back with my buddies - sam, scotch emma, gail and katy, had a truly phenomenal time. gail especially liked doing bombs into the deep end. the location is great, food is a culinary delight, close to the sandy beach and a metaphorical stones throw from an amalgamation of amenities. the only sour note was when scottish emma drank too much irn bru and was ill in the pool and they had to close it for an hour, she loves the irn bru. loves it. i pulled a large german lady with a tash on the last night but what she did to me didnt ruin a great week in a great hotel

  • Stayed: June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank holidayloverat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4409, HSM Customer Service at HSM Canarios Park, responded to this reviewResponded July 18, 2011

Good morning,
Thank you for your nice comment. We are happy to know that you liked so much our Hotel and that you and your friends have had so much fun at the Canarios Park. We hope to see you next time in Hoteles Saint Michel!

Regards,
Your
HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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