I took my time in writing this up as we visited in July 13'.
The review below is made with the price we paid (£624 for 2 all inclusive).
Firstly, the staff in this hotel were great, whenever we asked anything of them it was met with a smile and they seemed to genuinely try to assist wherever it was in their power to do so - one barman was a little surly, but not that bad!.
The room - definitely worth paying the extra for a Marina view room (we had room 420) as the hotel is so close to the Marina (max 5 mins from any part of the hotel, slow walk in heat!) and the Marina at Cala D'or has some very impressive yachts in it (£10M+!).
The hotel obviously offered self catering in a previous incarnation, so has a hob and sink in the rooms, neither of which are functional (the hob I can understand, the taps not working (in the kitchenette) seems less sensible - there was however a fully working fridge that was free to use - very handy for wine and beer if you didn’t want to go to the bar area (see later....)
The beds were somewhat on the hard side, akin to lying on concrete, but I can appreciate some may prefer this, whereas we like a medium.
Plenty of storage and hanging space for clothes and good storage in the bathroom area (though if you were 2 females you might struggle a little depending on your quantity of bottles and tubes etc! ;-).
The main living area had 2 good size sofas in which I imagiine would turn to beds though we had no need of this.
Whilst nobody goes to Majorca to sit and watch TV, the TV may have been free but only offered 1 English channel which was (you've guessed it!) BBC news! - though this is probably a issue from the fact the hotel is French owned and probably 90% of guests are French (I had none of the issues with the French guests that others comment on - treat others with respect and they will (normally!) do the same in return?)
The public areas I was somewhat less impressed with -
The pool/pool bar area was nice enough in itself but they insisted on playing music more suited to BCM square in Magaluf than a family hotel pool area, and what made this worse was it being played through a poor speaker that was distorting all the time – the music was utterly schizophrenic jumping from one style to another and just not suited to any kind of relaxation (I can’t really comment on the ‘animations’ team as we are just a couple without kids so had no real involvement but it all again seemed orientated to the predominantly French guests.
The Gardens around the hotel are very nice, quite a claim place to walk around (and get away from the 1000BPM music).
There are 2 other small pol areas, but these are quite dismal and have no music playing whatsoever and no bar (though one did have a self service soft drinks area) – it would have been nice to have some softer music in this area to create a better atmosphere
The evening bar area (where the (French!) entertainment is held is in a cellar room - very dingy and who the heck wants to go to Majorca on a lovely summers evening and sit in a darkened room?
Now I come to what I believe (when we went anyway) is this hotels thorn in its side – the food, even for an all-inclusive hotel, was dire
I don’t believe I have ever had to place that word in a review of hotel food before, but that is a very, very fair description –
Tinned mixed veg with a sprinkling of brussel sprouts ate breakfast anyone?
How about the cold meats (salami style) from the previous evening sliced into thin strips and fried?
There was the obligatory fried eggs and sausages, plus a wide variety of cereals, yoghurts etc – also croissants, pain au chocolat (though we found these to be very poor quality), so because of the variety I suppose you could say that breakfast was ‘acceptable’ quality.
We rarely took lunch, so I don’t feel qualified to pass comment there.
Evening meal was just very poor – there was distinct lack of variety in the offerings, with most of it consisting of various grilled meat and fish and very little in the way of ‘compound’ dishes – how hard would it be too add the odd lasagne, moussaka, stew, etc?
The best managed was a very poor pasta sauce and bad ‘curry’ type dish – we ended up resorting to salad and cold meats when we eat there – which was rare.
We were fortunate enough to be able to afford to eat out and felt that due to the price we paid we had no problem with that but those that need to eat in the hotel for most/every meal (a reasonable expectation when paying for all inclusive!) are likely to be disappointed with the food in a major way and if you seek a relaxing holiday the pool areas will disappoint.
I have to say having previously visited Cala D’or on several occasions I would recommend the Marina Corfu at Cala Egos (very, very close to Cala D’or – walking distance and I don’t like walking!) over this hotel in a heartbeat – the Corfu is family orientated but still a very pleasant place for couples (good evening entertainment, good bars and great variety in the food) if you are unable to go to the expense of a 5 star hotel / villa rental.
A few recommendations (these are more for couples rather than those with children) –
If you want to treat yourselves one evening, go to the yacht club and have their set menu (3 courses for 19 euros) – do not be intimidated by the look of the place, they are very welcoming and friendly and it’s just such a lovely place to sit and eat (or even just have a drink in their ‘chill out’ area!)
Also, get a taxi across to Porto Petro – this a very nice area and the restaurant we chose (the name escapes me – right on the waterfront, 2nd of 2 placed together right by the taxi rank and very ‘chrome’ looking) was excellent value compared to many in Cala D’or and their house Rose was superb value – I believe about 6 euro 50 for a litre!) – they appeared to have some very regular/local clients which is always a good sign.
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- Also Known As:
- Puerto Del Sol Hotel Cala d`Or
- Palia Puerto Del Sol Cala D'Or, Majorca