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“Not 4 star gold quality”
Review of Hotel Rocamarina

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Hotel Rocamarina
Ranked #9 of 46 Hotels in Cala d'Or
Certificate of Excellence
Reviewed July 26, 2013

2 week holiday July 2013. Overall ok but definitely some bad points. Dining area incredibly controlled. You have to sit where you are told, every mealtime & the tables are so close together, creating akwardness between diners. we
dreaded mealtimes & sometimes left it or went out to eat
Food average, ok if you like custard & milky desserts. The pool is too small to accommodate even half the guests. The second pool is nice and generally has space but you have to pay 12 euros for 2 sunbeds & umberella each day & the unfriendly guy who takes the money is so zealous! The entertainment is the most surprising. The 2 acts that were good are the El Divo tribute act and Graham Powell singer. As for the others - they need to go back to Butlins training school where they came from. Izzy the compere whos a cross between Victoria Wood in voice and Melinda Messenger is very irritating.

  • Stayed: July 2013
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Thank anonymousfromkent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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868 - 874 of 1,245 reviews

Reviewed July 25, 2013

Hotel transfer took as long as the flight, no rep on minibus, either going or coming back.the hotel is in an ideal location for bars ,restaurants shops ,beach all easy walking distance.we stayed in a superior room, quite small, compared to other gold hotels,beds are rock hard,room was clean,air con goes off if terrace door isn't shut properly .had a nice view of pool and beach.no iron in room, took me three days to get one,they only have one! Receptionist at front desk, not very helpful.you need to be ready at 9.am to get a poolside sun bed,not enough beds for all the guests,pool is quite small.there is another even smaller pool across the road,not many beds,and a garden to the rear of the property. Food is boring and not much choice.entertainment was very good some nights and average on the rest.izzy was very entertaining.usual poolside activities during the day .no free wifi. All in all pretty average.no poolside bar, have to go to main bar and they give you a glass and glass bottles! Not ideal around a pool!

Room Tip: Superior rooms are better,hotel quiet, unless entertainment on!
See more room tips
  • Stayed: July 2013, traveled on business
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Thank Kimmbg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

Yet another fantastic trip to the Hotel Rocamarina.
As always the Reception staff were extremely friendly and made the service very personal. I must mention Juan (night receptionist) who is a true gentleman and really does go the extra mile! He is a credit to the hotel and I always look forward to seeing him!
The rooms are spotless and maintained to a high standard. The housekeepers do a marvellous job, especially Rosa Maria, who always has a song, dance and hug waiting for you!!
The restaurant is run like clockwork thanks to Juan the Maitre D, who will always greet you and check that everything is ok. The food is top quality and very fresh. It is never left for long periods of time and is closely monitored by the chefs. There is also the option to have meat and fish cooked on the hot plate. The choice is varied and there is even a daily curry on offer. Even the fussiest of eaters cannot go wrong. As for the desserts, well you'll just have to visit the hotel to see for yourself how fabulous they are!!
There have been some improvements since last year, with new outdoor furniture and more sunbeds added to the garden area. Also reception staff and housekeeping look very professional and more modern in their new uniforms.
Whilst staying a the Hotel, take a trip across the road to the tennis club bar and restaurant, as no visit could be complete without seeing the lovely Antonio!! You will always be made very welcome and receive a top class service!! The food here is also outstanding and worth trying.
The hotel has a friendly and warm atmosphere and it is always great to catch up with friends made in previous years. It is impossible not to have a good holiday here!!
I'm shocked to read other reviews that imply staff and the owners are not friendly or welcoming!! I can only think there must be another rocamarina, as it certainly cannot be the same hotel in which i stayed, as both the family and staff do everything possible to make a guest's stay perfect.
.

  • Stayed: July 2013, traveled with family
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2  Thank Joanne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2013

I have been staying at this hotel since 2009, boy do I deserve a medal for tolerating the treatment I receive from the Control Freak Mafiosa family who own this Butlins Spanish spin-off.
I speak Spanish so this is an important part of my holiday - but I am ordered not to speak to receptionists, staff are ordered not to speak to me, I put the Do Not Disturb notice on my door (to deter unwelcome attentions from the cleaner). After breakfast one morning, on returning to my room, the cleaner is in my room and the Do Not Disturb sign had disappeared. The wife of the hotel owner suggested that one the guests had taken it. (What a load of [b---]
Without Thomsons providing 98% of the bookings, this hotel would not last another season.
I had 4 weeks booked for September 2013, these I have cancelled, possibly I could be transferred to Colditz for corrective training. Thomson Gold - what a joke.
After watching Fawlty Towers, I now know where Manuel served his apprenticeship.
Basil, all is forgiven!!
Be warned - interact with the staff at this hotel at your peril.
ps be prepared for a 3 hour transfer from Palma airport!

  • Stayed: June 2013, traveled solo
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9  Thank Miguelfg412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2013

Lovely clean rooms/hotel, excellent food, gardens beautifully kept, resident duo very good, entertainment good, staff all very pleasant, wonderful position close to a small, clean beach, a good selection of restaurants, shops and supermarkets nearby. We would stay here again and we have already recommended this hotel to friends. Can we suggest that the restaurant rules be relaxed to allow gentlemen to wear dress shorts for evening meals instead of long trousers.

  • Stayed: July 2013, traveled as a couple
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3  Thank CASTAWAYSREUNITED
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

We were non-residents to the Hotel and we ate in the lower restaraunt nearer the beach - The waiter was very nice and also accomadating as a group of German tourists walked in wanting a table for 12 with no booking. The food was good and good value for money and the location of the hotel means you are not right in the centre of the very commercialised cala d'or.

  • Stayed: June 2013, traveled with family
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2  Thank dell470
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013 via mobile

I have just come back from the hotel
It was a well run business the staff care about what they do which really shows from the morning ladies that clean the rooms that also sing as they work the day away and to Soledad on reception that knew are key eachtime and to Natalia in the restaurant who is a very professional waitress
a big shout out to Roberto the 'egg master' who does 220 eggs daily from fried to omelettes too and still had time to chat

The family have got a well run business and the son and daughter care as they float about to see it run

Well done again see you next year

  • Stayed: July 2013
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1  Thank southtraveller123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Rocamarina

Address: Avenida Forti 14, 07660 Cala d'Or, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Cala d'Or
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Romantic Hotel in Cala d'Or
#5 Luxury Hotel in Cala d'Or
#7 On the Beach Hotel in Cala d'Or
Hotel Class:4 star — Hotel Rocamarina 4*
Number of rooms: 207
Also Known As:
Rocamarina Cala d Or
Rocamarina Hotel Cala d Or
Hotel Rocamarina Cala D'Or, Majorca

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