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“mixed feelings about this holiday”
Review of Hotel Rocamarina

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Hotel Rocamarina
Ranked #6 of 46 Hotels in Cala d'Or
Certificate of Excellence
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“mixed feelings about this holiday”
Reviewed June 5, 2011

My husband and I have just returned from this hotel. We have been to six different Thomson Gold hotels before always staying in a superior room. This time it was not worth the extra money. First of all all the other hotels had a porter automatically take your luggage to your room, this was not the case here and there was no ramp beside the entrance stairs for anyone whi would need this facility. The superior rooms are all at the front of the hotel overlooking the pool. This you could not see unless you stood up as the balcony is solid white concrete about a metre high so you would have to site on a lot of cushions if you wanted to see the pool/sea or entertainment. Every other hotel had a bowl fo fruit/water/wine on arrival, this one did minus the wine! The layout of the bathroom I thought was frankly dangerous especially for any one elderly. For some reason there was a fixed glass shower screen so where you stepped out of the bath you stepped out of the bath was straight into the toilet, it was very difficult to amoevre and get a footing onto the floor. We have been travelling for many years now and a long time ago you did see the odd cockroach. Well to my surprise there was a one under the sink on the floor in the bathroom, which my husband flushed down the loo! The dining room was quite an experience there was a letter in the room that said on your first night you would be allocated a table in the dining room and eventually you could have a table on the terrace outside. After two nights we eventually got a table outside, but if any one dared todo this without being told were quickly despatched to the inside. I could understand the dilema of the head waiter who walked around with his clip board trying to organise this as every day is change over day and people staying for 7/10/11/14 nights so it had to be carefully planned. I thought thehead waiter was excellent I even got a smile out of him, even though his consentration and work load rarely gave hime time to stop and chat. After talking to other guests who had been to this hotel befor the were not happy that previous years a kettle was F.O.C. in all other rooms, but this year they were charged 3 euros a day! On plus points the staff were lovely and friendly and the two girls who did the da/nightime entertainment were very good. Food was O.K. and on previous reveiews we read about the 'bread and butter pudding' and yes it was there every night and very good too, it went down very well as your served yourself, and a lot of the desserts were in small (just bigger than shot) glasses. The area is very nice, turn right out of hotel and right again which brings you to a pedestrian crescent shaped area with shops and bars. Tune left out of the hotel about 100 yard and turn right and it brings you to the marina - a good tip is you can ge ta 3 course lunch for 12.50 euros at the Yacht Club, this is fantastic value as your see what other places are charging and the yacht club has lovely eating are and views of the marina. There is a small exit out of the top right of the marina if you follow the path and turn right at the main road it is straight into c'ala d'or so all in all not a long walk from the hotel. Just one further point we had read about the stampede in the morning for sun beds around the pool, we never saw this but if none are available there is a grassy area to the right with plenty of beds. There is a small pool and bar acroos the road owned by the hotel, unfortunately you have to pay for beds here, likewise the beach which follows on from the small pool.

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank heaton20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (446)
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Chorley
Level 4 Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed May 25, 2011

We had a relaxing week in Majorca, and picked this hotel as a last minute Thomson Gold holiday.
The hotel is perfectly pleasant. It is in a quiet resort called Cala Egos. There are a number of restaurants and bars, as well as a few shops. The marina of Cala D'Or was about 15-20 minute walk away, with Cala D'Or centre been another 10 minutes. It is certainly worth a wander to both, and there is a small mini-train which doe return trips for 3.5 euros. I think a taxi was about 6 euros too.

We were the youngest people in the hotel by 30 years (we are 27). We did not find this a problem however. The rooms were big, and all had a balcony. Ours looked out over the road! I think you can pay extra for a superior room, which overlooks the pool. We didn't spend much time on the balcony because there were plenty of spaces around the pool. The hotel are trying to implement a 'no reservation' of sunbeds, but this really wasn't a problem (maybe just the time of year?)
There is a sun terrace with loungers on, although this was always quite busy, but it did seem to be very windy up there!
There is a beach just at the bottom of the hotel (past the tennis courts). It was very nice, and fairly quiet when we were there.

The food is a typical buffet style. There was plenty of variety for both breakfast and dinner. One minor complaint was that there was not enough different type of vegetables - it seemed a bit like been on the Atkins diet with the amount of meat we could eat!
Drinks were not included for the evening meal, but throughout the hotel, the price was always reasonable for drinks.

There was entertainment every night. It was not our cup of tea, but it seemed very popular.

We hired a car for 2 days. One day we went to Alcudia, Port d'Pollensa and Cap Formentor. The drive up to the lighthouse to the end is not the best to do if you aren't comfortable with driving (think narrow roads, cars coming towards you, shear drops and no safety rails on the road!)

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank andyemily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 4, 2010

If you want good food, a bit of a laugh, don't take things too seriously, take part in silly by the pool games & sometimes STRANGE/BAD cabaret acts this the place to go!!! I would DEFINITELY go back here!!!! THE perfect escape after writing EP's & termly plans. I LOVED EVERY MINUTE!! Ben was FABULOUS !!!!

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank BARBIES1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
halifax
Level 5 Contributor
83 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed October 29, 2010

We first stayed at the Rocamarina with Thomson Gold in May 2009 and enjoyed our stay so much that we went again in October 2010. We were not disappointed. The hotel retains all its charms, and nearly all of its staff. The room we were given was excellent - as repeat guests we were given what we felt was the best 'standard' room available, which just had a pool (and sea) view. We were also given tea/coffee facilities (only usually available in 'superior' rooms), and were presented with a very acceptable bottle of Cava with the management's compliments as repeat guests.

The food was again marvellous - how anyone can complain is beyond us. The nightly curry, apple crumble, and bread & butter pudding is still there, but the variety of other items was such that it was hard to choose in case you missed something! The chef prepares items on the grill as you want them, and you can eat as much as you want from the laden buffet. Breakfast is similarly varied, but with daily 'staples' of bacon, egg, beans, and hash browns always there, in addition to cereals, fruit, cold meats, cheeses, and bread/toast. The restaurant staff are cheerful and efficient. The housekeeping staff are similarly hardworking, and the place is kept spotless. The pool is thoroughly cleaned each morning - but it is very, very cold! Reception staff are helpful, as are the attentive bar staff, and all seem focused on ensuring guests are comfortable and content.

The Thomson Team were spot on - the holiday rep. was well informed and informative. The entertainment staff were brilliant - if Ben is there next season you are in for a treat. What a talent!

The imported acts were a mixed bunch - the 'house band' were very good, as was the Thomson Production Team, the Elvis impersonator, and the professional dancers. The comedian was poor - he actually said on stage that it was the end of the season and he couldn't 'give a s*it', and the Dusty Springfield tribute act was similarly poor.

Overall an excellent holiday, and we wouldn't hesitate to return. One niggle though - if you leave before 8am on your departure transfer, you don't get breakfast. What you get delivered to your room is a bag containing 2 apples, 2 oranges, a small fruit juice carton (between 2), and a packet of three plain biscuits. You also have access to a flask in the lobby containing coffee (which was left out at 11pm the previous night), and a carton of milk (similarly left). When we came down, the night porter was still on duty, and he said, without prompting from us, that lots of people complain about this, and we should do the same, using the hotel's own feedback form. We did. This really was unacceptable, and we couldn't understand the hotel's miserly approach to this. It would be such a simple and cheap thing to allow departing guests early access to the dining room for cereals, bread, and hot tea/coffee or juice, which is all we'd have expected. This didn't spoil our overall holiday, but it was the last impression we had, and it is a shame it was a bad one!

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HalifaxThespian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seaford, United Kingdom
Level 5 Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed October 20, 2010

We spent a very enjoyable week here and found the hotel staff to be most friendly and welcoming.
We had a superior room which overlooked the pool area and it was of good size with plenty of storage space and a large balcony. The bathroom was modern and spacious and both were kept very clean by the maids.
The restaurant was cosy, as the tables are close together, but being as you are allocated a set table for your stay we met some very pleasant couples to talk to.
The food was quite good although the vegetables were always overcooked.
If you want an egg in the morning get the chef to cook it in front of you as they tend to put out piles of eggs at one time and they solidify in the tray.
There was always a reasonable choice of salads and meats available in the evenings and the desserts were very tempting.
The waiting staff were extremely efficient and friendly.
The daytime entertainment was lively and you were definately encouraged to join in by Ben and Jemma.
The evening entertainment was the usual Gold mixture of comedians, singers and classical acts which were all well received by the guests as were the resident duo.
Cala Egos, which is where the hotel is situated, had plenty of shops, bars and restaurants if you needed anything.
The walk into Cala D'or was most pleasant as you passed the marina and took about 45-50minutes to the centre as it was rather hot.
I noticed that it was not good if you were disabled as there is no ramp at the entrance or in the hotel to enable you to get down to the pool area.
Overall a very rewarding holiday for us.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank SouthCoastSunlovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midlands
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 17, 2010

Couldn't fault this hotel, went with my son and his wife, they have been here many times so it came recommended. The rooms are lovely, and spotlessly clean. Towels changed every day, staff very pleasant. The entertainment was quite good too. Everything was geared for relaxing here. The food was excellent and plenty of choice. The pool was a bit too cold my husband said, as I don't swim it didn't affect me! There was the usual saving of the sunbeds! The location is good but you do need to take a short taxi drive if you aren't into walking, as the marina and Cala Dor are the only places handy to visit. I am very critical so be assured that if I was pleased so would you be. I had a great holiday here.

  • Stayed October 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oasis053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Grinstead, United Kingdom
Level 6 Contributor
107 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed October 14, 2010

Stayed here for 1 week and found it very friendly, Thomson Gold daytime entertainment is a bit of a pain with silly games all day but you dont have to join in if you dont want to even though Ben does his best to encourage everyone to have a go, he is slightly obsessed wih trying to remember everyones name for some strange reason, but he and Gemma work very hard. Rooms are nice and comfortable, we slept well, food was poor and not very hot. Wish they would stop smoking on the balconies as we could only use ours when our neighbour was out as he was a chain smoker. Overall we enjoyed our week.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deefox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Rocamarina

Property: Hotel Rocamarina
Address: Avenida Forti 14, 07660 Cala d'Or, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Cala d'Or
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 On the Beach Hotel in Cala d'Or
#4 Romantic Hotel in Cala d'Or
#4 Luxury Hotel in Cala d'Or
#18 Family Hotel in Cala d'Or
Hotel Class:4 star — Hotel Rocamarina 4*
Number of rooms: 207
Also Known As:
Rocamarina Cala d Or
Rocamarina Hotel Cala d Or
Hotel Rocamarina Cala D'Or, Majorca

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