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All reviews main pool salad self service animation team mini golf cala gran beach reception staff soft drinks on tap great holiday air con something for everyone evening entertainment plenty of choice bed apartment big pool towels changed daily
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Reviewed 3 weeks ago via mobile

Me and my 3 teenage kids Have spend our 2 weeks summer holiday here.
We decide to visit again this summer 2019 because we had the greatest holiday in 2018.
The animation team here is managed by Chorographer Kayla Cassanova.
Kayla and her experience to settle an animation team are the main reason to our second holiday here.
My teens and I enjoyed the scheduled activities together and the shows in the evenings, all of it bring us closer as family in our holiday, and I can’t imagine anything better. These years everything is about ipad and mobilephones., not doing thngs together.
But here it is not necessary because Kayla and her team keep up the atmosphere in the hotel 24/7, really nice.
Kayla is aware what is going on and keeps the guests entertained, also across age differences.
I was a bit chocked to to hear that
Kayla Casanova will not be in the lead of the shows in 2020., so I am not sure there will be a Third holiday here if Kayla is not here in 2020.

Big thanks to the whole team, Kayla,Miki, Martina, Quienten, Chiara, Yousef,Charlene, Isa it was a pleasure to get to know you.

My sport is dancing , so it was happely suprised uppon arrival to find out that the experienced Choreographer Miklós Incze has the Salsa/dance classes which I joined every time it was on the animation program.
Thank you so much Miklós Incze for some really professional dance lessons. You gave me new inspirations in my dance, very competent and professional.

The Ariel Chico is a nice family hotel with a great All inclusive Kitchen. different menus during the week, Fish, chicken, pork, calves Meat, Salat and and lots of dessert.

The staff in the restaurant are sweet and smiling, thank you Mauro, Rebecca, Luka, Andrew always smiling and there to help.

One much older waiterthan me did not respect polite and respectqble behavoir towards me, he was really Inappropriate, it was a family holiday wirh my kids.
I made a complain and Got an official apology from the manager of the hotel on behalf of his employe, but still inconvienent to see this waiter every day in the restaurant the rest of my holiday, but he kept the diatance to me.

Cleaning is fine with nice staff.
24 h reception with always helpfull ans sweet staff, that is really Nice and Secure.

The hotel is located in the town in the middle of Streets with nice small shops, you Can buy what you need on your holiday. Easy to go to Beach. The bus is outside the hotel. " The Tren" a little sightseeng train is close to the hotel. Nothing fantatic but you can also use it as a bus to get around.

Date of stay: September 2019
Trip type: Traveled with family
Thank 777rikkef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gavimar_hotels, Guest Relations Manager at Gavimar Ariel Chico Club Resort, responded to this reviewResponded 3 weeks ago

Dear 777rikkef,
we thank you for the very kind remarks you have made about our hotel and are happy to read that once again you and your family enjoyed your summer holiday in Cala d' Or. We will be passing on your praises to all of our hotel staff and to Kayla and her entertainment team. We are glad you appreciated the dance classes with Miklós. We do hope that we will be able to welcome you once again to our hotel next year. If you have any special wishes for your next stay please do not hesitate to contact us: gisela@arielchicohotel.com
kindest regards from all of us
your Gavimar Ariel Chico Club Resort,
Gisela Welp

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We had a lovely holiday here in August.
We were in a one bed apartment round by one of the small pools and had a refurbished room. You could not fault the room for cleanliness but could maybe have done with some drawers for underwear etc. There was plenty of wardrobe space though.
As we were round the small pool we didn’t venture to the main pool so probably may missed out on the daytime entertainment. We were with friends and met some other lovely people round the pool so we were happy where we were.
Also we got away with inflatables in the small pool
Food was good, probably not the best All Inclusive that I’ve been to but always something for everyone in our party.
Snacks (chips, sausages etc ) mid morning and mid afternoon too so if you missed breakfast or didn’t fancy lunch there was another option.
Drinks are self serve for Beer, wine, tea, coffee and coke Fanta etc so suited us but you did have to queue if you wanted spirits etc.
We didn’t see the entertainment team during the day as we stayed at the small pool but what we saw of them in the evening they worked hard and were good at what they did.
Location was perfect being a few minutes from the beach and the shops/restaurants.
Would definitely return to Cala D’or and happy to return to this hotel too.

Date of stay: August 2019
Trip type: Traveled with family
1  Thank B2438BUjuliel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gavimar_hotels, Guest Relations Manager at Gavimar Ariel Chico Club Resort, responded to this reviewResponded 3 weeks ago

Dear B2438BUjuliel,
we thank you for your very kind review and are pleased to read that you enjoyed a lovely holiday in Cala d' Or. We will be passing on your praises to all of our hotel staff and to our entertainers. We would be delighted if you do decide to come back and visit us again in the not too distant future. If you have any special wishes for your next stay please do not hesitate to contact us: gisela@arielchicohotel.com
our very best regards from Cala d' Or and your Gavimar Ariel Chico Club Resort
Gisela Welp

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Reviewed 4 weeks ago via mobile

The food was great,the staff was great and the entertainment was amazing. The hotel is right in the middle of everything but it’s quiet at night. It’s a fantastic resort close to the beach will definitely be going back but for longer next time.

Date of stay: September 2019
Trip type: Traveled with family
Thank Holmshaw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gavimar_hotels, Guest Relations Manager at Gavimar Ariel Chico Club Resort, responded to this reviewResponded 4 weeks ago

Dear Holmshaw1,
we thank you for the very kind remarks you have made about our hotel. We are very pleased to know that you enjoyed your stay with us and are looking forward to welcome you soon maybe for a longer time. If you have any special wishes for your next accommodation please do not hesitate to contact us:gisela@arielchicohotel.com
kindest regards from all of us
your Gavimar Ariel Chico Club Resort
Gisela Welp

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Reviewed 4 weeks ago via mobile

1st solo holiday and can highly recommend this hotel. Within 5 minutes reach of beautiful beach and literally on the doorstep of villages shops and bars. Friendly staff, clean, good chioce of meals. Made my 1st solo trip the first of many!

Date of stay: September 2019
Trip type: Traveled solo
1  Thank sue68robinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gavimar_hotels, Guest Relations Manager at Gavimar Ariel Chico Club Resort, responded to this reviewResponded 4 weeks ago

Dear sue68robinson,
we are very pleased to know that you enjoyed very much your first solo holiday. We will be passing on your praises to our staff and would be delighted to be able to welcome you once again to our hotel in the not too distant future. If you have any special request for your next accommodation please do not hesitate to contact us: gisela@arielchicohotel.com
kindest regards from all of us
your Gavimar Ariel Chico Club Resort
Gisela Welp

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We were lucky enough to have two week long holidays planned in July and August this year, both to Majorca but in different areas.

We visited the Ariel Chico in July and to be honest, on arrival we were a little disappointed to be told that our first night would be spent next door in the Hotel Cala Gran.

The following morning, as promised, we returned to the Ariel Chico where a room had been serviced and ready for us to occupy. The staff on reception could not have been more apologetic and immediately upgraded our inclusive package.

Throughout our holiday we were asked to contact reception and were offered complementary trips to compensate for the initial inconvenience. A special mention to Francisca and Carole who manage the reception. They really do care about the visitors experience at the hotel and go way over and above to ensure customer satisfaction.

The hotel itself is a typical Spanish 3 star establishment and in my opinion is extremely good value for money. This is what some guests at the hotel seem to forget!!!

If you come to this hotel with the intention to pick fault then i’m sure you’ll find something to complain about, be it not all the rooms have been modified, or the All Inclusive buffet is not on a par with a Michelin starred restaurant.

We had no complaints about the food and we all left the restaurant totally satisfied. The room we stayed in was also absolutely fine.

A hot topic of conversation between guests was that the main swimming pool did not open until 10 o clock and that inflatables are not allowed.

A queue formed for the pool from about 9 o clock which I joined most days around half past 9. You could say this is inconvenience and shouldn’t be necessary, but compared against the majority of other large hotels i’ve stayed in where you needed to up at the crack of dawn to reserve a subbed, then this was in fact a bit of holiday heaven. The chance to lay in bed until 9 o clock before breakfast and still getting beds around the pool area.

The inflatables ban seemed to ruffle a few feathers and I see both sides of the argument. Kids and adults alike like to float or jump about on them however the pool can, at times be totally taken over by them. Maybe a little compromise around the size may be appropriate given the size of some of the
unicorns and other inflatables that were on show.

From what i’ve Written so far you may be thinking ‘why has this crazy chap rated the hotel 5 stars’? Well for one main reason, the entertainment team.

The team is led by Kayla who coordinates the teams across the three Gavimar hotels in the resort. Kayla is extremely talented herself and ensures that her team are motivated and this is clear to see.

Special mention to Crazy Martina who has an amazing energy around everything she does. Quentin, one for the mummies, as I heard him described! An extremely friendly and engaging guy around the pool area. Finally, Chiara who looks after the mini club. The bond she had with the kids is really something special and something she should be proud of.

The rest of the team, Isa, Youssef, Charline and Miki also deserve credit for their effort, enthusiasm and talent.

Once again, if you’re looking to find fault and expecting West End productions then maybe this is not for you. The entertainment they provide at night is typically family based with a kids disco followed by a production by the entertainment team or an outside band/singer.

I’d much prefer for the size of the entertainment team to be increased to reduce the number of outside entertainers as, being honest, they were pretty average.

We tended to walk in to town on these nights as the main bar area is on your doorstep and well worth visiting, as well as the marina which is about a 10/15 minute walk away.

We never took up the offer of a complementary trip with reception but light heartedly mentioned that if we return then they could arrange an updated room for us!

We had such a good time that our daughter pleaded to return to the Ariel instead of the other resort we planned to visit 6 weeks later. We managed to swap hotels and guess what..... an email to Carole and Francisca led to an updated room on our second visit and a complementary bottle of Cava on our arrival.

As I say ‘this is not the Ritz, but the staff don’t half go out their way to ensure you enjoy your holiday’.

Well done Ariel Chico, see you next year!

Date of stay: August 2019
Trip type: Traveled with family
Thank Wb6375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gavimar_hotels, Guest Relations Manager at Gavimar Ariel Chico Club Resort, responded to this reviewResponded 4 weeks ago

Dear Wb6375,
we thank you for your very kind and detailed review. We are happy to read that after a bad start you thoroughly enjoyed your stay with us. We will be passing on your praises to all of our staff and specially to Francisca and Carole in reception. Inflatables are not allowed for security reasons. if there are too many inflatables in the pool we cannot see if anyone gets into trouble. We are very pleased that you appreciated the animation programme with Kayla and her team, Martina, Quentin, Chiara ,Isa, Youssef, Charline and Miki . We are looking forward to seeing you once again next year and kindly ask you to contact us if you have any special request for your next accommodation: gisela@arielchicohotel.com
our very best regards from Cala d Or and your Gavimar Ariel ChicoClub Resort,
Gisela Welp

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