I have visited Ariel chico about 7 times in the past 4years. Both with my family and children and also just myself and my husband. We love this hotel. Friendly staff especially Francesca and beringe. They are very welcoming, helpful and attentive. This hotel feels like home. I love the animation team especially Kayla. She organises the team very well and the shows are brilliant, my favourite being the lion king. She seems to be very hard working and has a great rapport with the guests, I feel this is very important. Kayla is one of the reasons we keep returning to Ariel chico,if the sad news I hear about kayla leaving is a huge shame and big mistake as she makes ariel chico complete. Everyone seems to love her.. food is great and variety for everyone.. only downfall I feel is the main pool not opening until 10am I feel it should be 9 or 930am.
Will be returning soon to my 2nd home ( assuming kayla will still be there )More