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“impressed” 5 of 5 bubbles
Review of Inturotel Sa Marina

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Inturotel Sa Marina
Ranked #1 of 47 Hotels in Cala d'Or
Certificate of Excellence
Limerick, Ireland
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“impressed”
5 of 5 bubbles Reviewed May 5, 2014

we stayed at this hotel recently and it was really nice, very clean, floors shining! The staff were very helpful and friendly! Our room was fab, the beds were a little uncomfortable though. The location is superb, so close to everything! If you can afford it get a taxi from the airport if you can as we got the shuttle bus and it took 2 hours to get cala dor, a long journey in a big bus!

Room Tip: pool view looked fab
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank francesork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,376 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (438)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Colchester, United Kingdom
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 bubbles Reviewed May 1, 2014

Ok, being fair, we booked this very last minute, but chose it because it was the highest rated family hotel in Mallorca. Erm. Why?

We arrived on the day the hotel opened for the year. It was virtually empty. We were given a room that faced a busy road... Half the rooms in the hotel also face this road. Nowhere near as nice as my road at home. The pay and display parking and taxi rank didn't help.

We asked to change rooms. The staff were nice, but said we could not change as the hotel was fully booked. Bit cynical about this.

So, one night in our room, traffic outside all night, cars beeping at 4am... Not a lot of sleep.

One thing we really wanted was an indoor pool. They had one. It was cold. And in a basement.

There was a hot tub. It was warmer (although not hot!). But given it was first day of the season... The grotty bits in the bottom of the tub should really not have been there...

Breakfast was not stunning. Not bad. Bit basic. But plenty of food. Also plenty of things not there.... And really, really bad sausages. Really. I eat almost any sausages. I have low standards. But these were bad.

We checked out after one night. The other place we went was lovely.

Oh. Cala D'Or? Not actually very nice I'm afraid. Sorry! Although some very nice people.

Room Tip: Do. Not. Face. The. Road.
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  • Stayed April 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank wivsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam U, Director de Relaciones con Clientes at Inturotel Sa Marina, responded to this review, April 29, 2015
Dear guest,

Thank you for sharing your valuable feedback.

My sincere apologies for the inconveniences experienced during your stay in our opening day of the season last year. Sorry for the misunderstanding at Reception área. I understand my team followed up with you directly and did their best.

Please rest assured that we take your feedback very seriously and ensure it is used proactively to improve our service levels.


Best wishes,



Miriam Ureba
Inturotel Quality Manager
qualitymanager@inturotel.es
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cheshire
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed April 26, 2014

if you havnt been then you should try the sa marina for a relaxed care free holiday nothing is to much trouble for the staff they go out of their way to make a good holiday great Spotless every where the indoor pool is fantastic with its hot tub does your aching bones the power of good after walking around all day shopping or sight seeing.The apartments are brilliant very spacious an all round great hotel

Room Tip: try for a pool view in the reception block
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank brookybetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitley Bay, United Kingdom
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed April 22, 2014

I stayed here a couple of years ago and am pleased to see that this hotel holds the number one position on Trip Advisor. The hotel is in a fantastic position, not far from everything. The food is of an excellent quality. Rooms are very comfortable and cleaned regularly. The whole hotel is very clean, I even remember staff cleaning the solar lights around the swimming pool area.

  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank JRM36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed April 4, 2014

We have stayed here probably 10 times over the last 15 years, and the normally the hotel is excellent. I have something I would like to take up directly with the hotel management, however, rather than leave the feedback here. Could somebody provide me with an email address for the hotel or the hotel manager - rather than the general Inturotel email.

Many thanks

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
8 Thank nstevo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorset, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed March 21, 2014

We were here in July 12 for two weeks and had a fantastic time. We have been to Cala D'or may times but 2012 was our first stay in these apartments. They are kept spotlessly clean, they even polish the waste bins outside!, the staff are friendly and helpful and our apartment was ideal for two adults and two teenage boys. There is a main bedroom and the lounge has two sofas which convert to beds. There is a balcony with a table and chairs which you can get to from the lounge or the bedroom, nice for an early morning coffee while the boys are still asleep.
There are two built in wardrobes, one in the entrance hallway and one in the bedroom so plenty of storage space for four. There is also a safe, payable at reception and the bathroom has a hairdryer. The kitchen is fine for breakfast and lunch. I cant remember how many times they clean the room and change sheets/towels but I really don't think you could get a cleaner hotel. You can also get pool towels at reception, which you can just take back to get changed, I can't remember if there is a limit to how many times you can change them, but it does save on taking your own. We prefer a room overlooking the quiet pool. Hard to get, but I have begged!!

The quieter pool of the two, for us is best, and we never had an issue getting sunbeds. We ate in the pool snack bar a couple of times (situated nearer the busier pool) and the pizza etc was lovely. We didn't eat in the hotel restaurant as we like to eat in the town each evening and try somewhere else each night. The town is a two minute stroll and you end up in the main square. (As you come out of reception, walk to the end of the path, turn right and right again and that leads you into the main area).

There are plenty of different restaurants to choose from in the resort, our favourites being Aquarius at the marina (10 minute walk, but worth it to see the lovely yachts) and Copa Dor. Our children are recognised there, been going since they were toddlers, and cant wait to go back, they even know what they want to eat already!! In the evenings we like to go to the Golf bar in the town (run by a lovely family) and watch the world go by.

When we were there last time they had a market once a week in the evening with some really nice handmade things.

Such a lovely resort for families, never felt anything but safe.

Can't wait to go back.

Room Tip: For us quiet pool, pool view
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  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
10 Thank S G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Yorks
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed March 5, 2014

We stayed here for 10 nights last October and what a pleasure it was. We booked through JET2 Holidays at a bargain price. (Other tour operators were nearly a third the price again) We had a one bed apartment which was well equipped including large flat screen tv with many English Channels. The staff are all so very pleasant. The cleaning is second to none....the apartment was cleaned every day but one, we were told that would be the case on arrival by the very helpful reception staff. We saw the hotel manager around the hotel all day long checking all aspects of the running of the hotel from cleaning to lifeguards to restaurant and the list goes on....The hotel has 3 pools one being indoor which due to the lovely weather we didnt use. The hotel is very centrally located in Cala D'or just a couple of streets away from the main square yet far enough away and so well laid out to have a peaceful and relaxing holiday. We prefer self catering but there are options available for half board. We ate in the restaurant one evening which was very pleasant , I would never rave about hotel buffet style food as its not really our thing but there was plenty of selection, show cooking and all was hot and fresh.We used the pool bar on a number of occasions for lunch and enjoyed everything we chose. All in all a great holiday I would definitely stay here again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank notsanyk21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inturotel Sa Marina

Property: Inturotel Sa Marina
Address: Avda Calonge s/n, 07669 Cala d'Or, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Cala d'Or
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Cala d'Or
#1 Family Hotel in Cala d'Or
#1 On the Beach Hotel in Cala d'Or
#1 Romantic Hotel in Cala d'Or
Price Range (Based on Average Rates): $
Hotel Class:4 star — Inturotel Sa Marina 4*
Number of rooms: 135
Official Description (provided by the hotel):
The 4 star resort, opened in June 2001, and because of its excellent location, facilities and careful service, make it ideal for couples and families who are looking for a special place for their holidays. At 500m from the beaches of Cala D'Or and Cala Gran and at 300m from the "Cala Llonga" marina. ... more   less 
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Also Known As:
Inturotel Sa Marina & Es Sivinar Hotel Cala d`Or
Inturotel Sa Marina And Es Sivinar
Sa Marina Cala Dor
Sa Marina Aparthotel
Inturotel Sa Marina Cala D'Or, Majorca

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