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Inturotel Sa Marina
Ranked #1 of 46 Hotels in Cala d'Or
Certificate of Excellence
Reviewed October 23, 2012

we spent 2 weeks at the inturotel sa marina in cala d' or. it was agreat hotel i can say nothing bad about it at all because there was nothing bad about it the staff were very friendly from the maids right up to the hotel manager Amalia Vidal, who is doing a great job of running the hotel. it is so clean everything shines. cannot comment on the food persnaly as we went self catering for the first time but on asking other guests the all saidit was excellent. cala d' or it self is also a nice place clean tidy and friendly in the surrounding shops and resturants had a great time will most certainly go back. the only gripe i have is with the tour operator thomsons they do not have a rep in situ from the 1st week of oct so there was now one to tell you the best places to see. the reception staff were as helpful as could be but not the same as having a rep i feel let down by thomson and would not book with them again as they do not seem to care once they have your money they have got to big and worse for it not better. any gripes to the people in the shop and all you get is due to cut backs. but it did not spoil the holiday the 2 pools were good plenty of sun beds no one getting up at the crack of dawn to put towels out . plenty of night entertainment around the area lots of places to choose from .

Room Tip: we had a room on the side were the road was but not noisy at all we had a good nights sleep ever nig...
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  • Stayed: October 2012, traveled as a couple
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3  Thank LondonTowny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,069 - 1,075 of 1,653 reviews

Reviewed October 12, 2012

Back from a 3 day stay at Sa Marina. Hotel was a good hotel. Location is excellent. Our room were just a standard size one-bedroom hotel room. The only complaints I have with the hotel is we were placed in a room directly over the indoor pool and spa on the 1st floor. This left a lingering chlorine smell in our room and also increased the humidity a great deal. Also, the AC didn't work well at all. With our room facing the afternoon sun, a nice working AC would have been nice. As it was, it just blew out barely cool air. The thermostat setting went as low as 18 deg, but the room itself never went below 24-25 deg and we left the AC ion at all times. I would recommend getting a room on the other side of the building on the 2nd or 3rd floor. Also, the wifi is barely usable in the room (works great in the lobby).

I'll probably never stay here again and would try a different hotel.

Room Tip: Stay in the building where the reception is located and get a room overlooking the pool that's o...
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  • Stayed: October 2012, traveled as a couple
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Thank DenverJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2012

Just back from sa marina, great hotel very clean,and great staff,lots of places to eat out near here.we have been a repeat visitor here,great apartments.we booked it with booking.com,very good price,and flights at jet2.com.

Room Tip: top floor is best
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  • Stayed: October 2012, traveled as a couple
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Thank linda702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2012

we chose sa marina for our honeymoon, 24th sept - 1st oct, and it was a wonderful choice. the hotel was spotlessly clean, staff very helpful and friendly, and the food was delicious, with plenty to choose from every night. The drink was also reasonably priced. There were plenty sunloungers and space round the pool every day. Our apartment was on 3rd floor overlooking the pool above reception. Lovely view, but didnt get the sun on the balcony during the day. The apartments were spacious and well-equipped. Great location for other bars and restaurants, and only 5 min walk from Cala Gran beach and Cala Dor beach. There are a couple of spar shops close by, but if you explore the surrounding area, there is a larger supermarket which is very good value for money, and only 5 mins walk. wouldnt hesitate to recommend this beautiful hotel, and hope to go back soon.

  • Stayed: September 2012, traveled as a couple
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1  Thank wendywoo255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2012

We love this hotel and have been repeat visitors for many years. As usual the hotel and apartment was spotless although is in need of a lick of paint and new beds please!!!! The food great with a good choice to keep everyone happy even a very fussy eight year old. The staff are always helpfull and go out of their way to assist you whenever possible. The Mini club staff have changed this year and something was lacking I can't put my finger on it but it may just be lack of experience so it may well improve with time. The shows were a little lack luster and the guests acts not as good as last year. There was a definate sunbed issue this year no longer do they remove towels reserving sunbeds as has been done on all our previous visits, it took a visit to the 'New' manageress to resolve our problem of nowhere to sit, this solved the problem for a couple of days then it was back to doing nothing!? We also noticed that this year there was nobody checking you into the dinning room, this resulted in guests coming down to dinner in their scruffy shorts etc, not what we expect from a 4* and certainly not the lovely Sa Marina. Having said this the restaurant staff are excellant and went out of their way to make my little girls 5th birthday very special with a decorated dinning table and a beautiful cake which was 10 euros and fabulous,she was so happy she cryed!

All in all the Sa Marina remains good but the price to stay here is not now reflecting the standard of hotel, I expect more for my money. Is it down to new staff I don't know but please Sa Marina pull your socks up...you have a great position in a lovely town close to all the shops bars and restaurants Cala d'or has to offer and close to two beaches and the marina.
It won't take much to bring it back up to the standard people expect when spending this kind of money for their holiday but unless something is done soon I can see the cracks becoming bigger and the Sa Marina falling.

A quick note on Cala D'or.......I love this place as do my children it has become home from home over the years but again standards are slipping. The beaches and side streets are not being cleaned as much and it is becoming quite visable. The small town beach, our favourite was littered with rubbish and fag butts we were so upset, there was always a man cleaning it up but not this year? The main road down to the marina area was littered with rubbish.....why? Is it down the spanish economy, have they got rid of all of the road cleaners and rubbish collectors probably but seriously this resort deserves more it is a great family destination and it would be sad to see it go down hill, come on Cala D'or make me smile again....see you in May x

  • Stayed: August 2012, traveled with family
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3  Thank sal_thomuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2012

Just got back from Sa Marina after a 2 weeks stay. We had a lovely apartment overlooking the pool by reception.Booked this hotel last November and requested a top floor room, but got a middle floor and for a week had the furniture being dragged round the room above late at night!!
The apartment was well equipped and exceeded our expectations, we loved it. Pilar, our maid, was excellent, but I don't understand why you only get your rooms cleaned 5 days a week, for the money you pay at this hotel, it needs to be 7 days a week. I've never stayed in a hotel before that doesn't have room cleaning every day.
Breakfast was lovely, though a bit repetitive when you are there for 2 weeks and dinner was way below 4* standard, we did always find something to eat, but somenights it was just soup and a dessert as the main courses were just not appealing, have to say that desserts were very good.
The staff were all lovely except Eva on the reception desk, we found her to be extremely rude and unhelpful. On the 3rd day we handed her the pool towels and asked for them to be changed, she said they only got handed back on day of departureand we had to keep the same ones for 2 weeks!! The next day it was somebody different, we asked for a towel change and she said yes, how many do you need!! On another occasion we went to book an early breakfast as we had a trip, she said we only got early breakfast on departure day, I said we had been told we could get it for a trip and that the lady next to us was booking an early breakfast for her trip to Palma but still she said no, it was only because I kept on that she agreed. We avoided her after that as she was just so rude.
The animation team work very hard and we found the games during the day to be fine, people joining in seemed to enjoy them. We went to the mini disco as my daughters baby enjoyed watching them and the kids just loved all 3 of them, they have so much energy and they put it all into their singing and dancing. We didn't really watch the main entertainment as the baby needed to go to bed, so I can't comment on that.
We used both pools and there was always plenty of sunbeds and umbrellas available, the water was freezing but lovely once you got in. We preferred the pool with the snack bar as there was music and games etc, but we did use the quiet pool a few times as well.
The hotel is in a great position with a Spar across the road and plenty of restaurants and shops close by.Eroski is only a 5 minute walk from the hotel which was great for getting water etc. The bus stop is just down the road and also the stops for the mini trains are close as well.
All in all we had a lovely holiday and would recommend it for its cleanliness, lovely pools, great kids entertainment and good location, but go self catering!!

  • Stayed: September 2012, traveled with family
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1  Thank BournemouthMomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2012

The hotel is located next to the entrance of Cala d'Or, so the centre with the restaurants is not that far away, parking facilities are given, but the way to the closest beach is a bit long.

The rooms are ok and clean but we were most disapointed by the food and the lack of flexibility of the management. When we explained after two days that we would like to cancel the half board, the manager refused arguiing they have high quality standards and that there guests would mainly appreciate the food. For ourselves, it was not comprehensible, the hotel aks f4 star prices but the food has a poor 3 stars standard quality.

We have found similar quality and ammenities cheaper in the area.

  • Stayed: August 2012, traveled with family
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3  Thank AlanOrange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inturotel Sa Marina

Address: Avda Calonge s/n, 07669 Cala d'Or, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Cala d'Or
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Cala d'Or
#1 On the Beach Hotel in Cala d'Or
#1 Family Hotel in Cala d'Or
#1 Luxury Hotel in Cala d'Or
Price Range: $78 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Inturotel Sa Marina 4.5*
Number of rooms: 135
Official Description (provided by the hotel):
The 4 star resort, opened in June 2001, and because of its excellent location, facilities and careful service, make it ideal for couples and families who are looking for a special place for their holidays. At 500m from the beaches of Cala D'Or and Cala Gran and at 300m from the "Cala Llonga" marina. ... more   less 
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Also Known As:
Inturotel Sa Marina And Es Sivinar
Inturotel Sa Marina & Es Sivinar Hotel Cala d`Or
Sa Marina Cala Dor
Sa Marina Aparthotel
Inturotel Sa Marina Cala D'Or, Majorca

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