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Prinsotel Alba Hotel Apartments
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Reviewed September 23, 2013

We returned to the hotel exactly one year on, nothing much has changed. Apartment rooms basic but clean and a comfortable size. Didn't use the pool as there were loads of kids, but to be fair, no real noise problems.
Our shower head was loose, we asked for it to be fixed, but it never was, so I fixed it myself. Still the best asset is the location, 20yards from the beach and bars, but always quiet. Trip was spoilt by professional volleyball tournament on the beach for 3 days, with the loudest music ever. No consideration whatsoever for holiday makers who just wanted to chill out!. Tutti-fruitti coco-loco man selling fruit on the beach is still there, worth the trip alone for the laugh. Check out Duggans bar in town, 2 of the best guitarists around. We have been to Cala D'or 5 times now, the last 2 at Alba, and will be going back.

Room Tip: Hotel is in several blocks, 2 back from the pool is very quiet.
  • Stayed: September 2013, traveled as a couple
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1  Thank JRYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prinsotel187463, Director de Relaciones con Clientes at Prinsotel Alba Hotel Apartments, responded to this reviewResponded September 24, 2013

We hope you enjoyed in Prinsotel and in Cala D´Or.
We hope you return next year again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2013 via mobile

We have just returned from a week at the prinsotel Alba. What a beautiful place, hotel lovely,staff and entertainers very pleasant and always smiling! We also liked the fact that we didn't have to get up at some ridiculous hour in the morning to get a sun bed as they don't unchain them until 10am and there is plenty for everyone. The food was beautiful, could not fault it at all, lots of variety. Our only moan and it is only one was our room, it wasn't cleaned very well when we arrived and had a horrible 'toilet' smell, we bought an air freshner and that seemed to help, if we had been staying longer than a week we would have complained about it as the shower wasn't working properly either but my husband managed to fix it. So with the air freshner fitted and the shower working it was better than when we first arrived. We would definately return to this resort and hotel, the kids loved it and if the kids are happy we are :) highly recommended!!!

  • Stayed: July 2013
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Thank Anne413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prinsotel187463, Director de Relaciones con Clientes at Prinsotel Alba Hotel Apartments, responded to this reviewResponded September 24, 2013

Thanks to spend fantastic holidays in Prinsotel ALba.
It´s nice if you come back next year. We hope to see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2013

We have come to Prinsotel Alba for 5 years now and can really see the upgrades and improvements that have been made. We are a family of 3 one of which is disabled, plus we also have extra family join us during our holiday. During high season the hotel like any other can be very busy which is why we tend to come towards the end of August and beginning of September when things start to quieten down. We have always found the staff to be friendly and welcoming from the management to the maintenance men.
The apartments are clean and a great size and easily accomodate 4 adults. They have seperate bedroom, bathroom and sitting room with kitchinette plus private balcony. The bedroom has two single beds which are side by side so by just changing the bedding around can easily be made up as a double, there is also a dressing table, bedside tables and a built in wardrobe containing the safety deposit box. The bathroom is much like any other with shower over the bath, though last year the addition of a hairdryer was nice suprise, a bit less weight to be carried in the hand luggage bringing mine. The sitting room has two sofas which can be pushed together to make a cot style double or kept as 2 single beds, dining table and chairs, coffee table, sideboard and flat screen tv. The kitchinette has kettle, toaster, 3 ring hob, fridge with icebox and all the cutlery, crockery and cooking equiptment you could need when going self catering, though no microwave in the standard rooms.
This year we were given a very privilaged chance to see the new luxury rooms coming to Alba for next year and what a fantastic re-furbishment they are. Not the expected yellows, oranges and blues but crisp whites, charcol greys, black and chromes. The bedroom is to die for with a huge double bed, massive padded headboard and chrome light fittings as well as flatscreen tv. The sitting room and kitchinette are amazing too. The kitchinette is smaller than in the standard rooms but there is now a microwave in them. But the sitting room just looks out of this world with the new furnishings and colour scheme and again another flat screen tv in there. The pictures of this room on the prinsotel website do not do the room justice, it is like being in a totally different hotel, well done Alba , we are looking forward to trying these new rooms when we come next year.
The food at the hotel has always been of a good quality with plenty of choice for everyone. The restaurant is very clean and the staff work very hard to ensure you have whatever you need or want. I can honestly say we have never been disappointed with our meals when we've eaten in the hotel restaurant.
Everyone who works at Prinsotel is very hard working and try as hard as they can to ensure the place is kept as clean and tidy as possible. All front of house staff try their best to speak english and german as well as a few other languages. The maintenance staff have very limited language skills , but will try their best to sort any problems out for you if they are unable they will guide you to someone who can help.
The hotel is less than 5 minutes walk from the best beach in Cala D'or which is Cala Gran. This beach is beautiful though can be very busy, but there are numerous beaches in Cala D'or so you can always find space on one of them.
The hotel has lots of sporty things for everyone from the gym to football and basketball pitch to water polo and volley ball which is always a favourite for the guests.
Having been to a few hotels in Mallorca we all really enjoy coming to Alba especially our disabled son. He is a wheelchair user though can walk a little. The hotel have been great with him and us trying very hard to make sure our stays have always been great. Most of the hotel is reasonably well suited for wheelchair use though there are one or two areas which a non walker will find very difficult. The ramp outside reception is quite steep and for a self propel chair would be very hard to get up without assistance as is the ramp in the restaurant also every ground floor room is accessed via 2 steps, this being said the hotel would do what they could to help you. We always hire a mobility scooter when we are at Alba which easily get up the ramp at reception as well as help getting around the local area.
Cala D'or is a lovely area if quite touristy, though there are some hidden gems around if you look. The restaurants and bars are many so plenty of choice. The marina is well worth a visit just make sure you take a couple of slices for bread to feed the countless fish around the boats.
The hotel in our view is in the best location as you're out of the main town, only by a few minutes, but it's enough to ensure you're not disturbed by all the late opening bars.

Room Tip: We have always had a ground floor room facing the pool which we have always enjoyed. This may not be suitable for everyone as the bar area can still be a bit noisy after midnight when the bar shuts. Those with young children who want less noise at night would be better off with the blocks not numbered 7, 0 or 9, as these face onto the pool area.
  • Stayed: August 2013, traveled with family
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2  Thank sueandjay69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prinsotel187463, Director de Relaciones con Clientes at Prinsotel Alba Hotel Apartments, responded to this reviewResponded September 24, 2013

Thanks to you to come back once mora with us.
We hope to see you again next year.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2013

I stayed for a week in a self catering room away from the pool and reception areas. The room equipped with standard SC stuff - hob, toaster, crockery, cutlery, saucepan etc, although was missing a kettle. We told reception but it took 24 hours to get one to us. Living room / kitchen area was big, and bedroom more than spacious for the two of us staying in there. There were two wardrobes so we could hang stuff up separately. Bathroom was fine. We thought the 20E deposit for a telly remote was a little steep (being that we weren't intending on spending much time in the room watching telly!), so didn't bother with that.
It could be quite noisy at night. I think the walls must be quite thin - you can hear when your neighbour flushes the loo, moves a chair, closes a door... I could even hear someone next door snoring. And cleaning starts quite early so can wake you up. However, there's no noise from the town and it's not the kind of place where you're going to have drunkards rambling around at 3am shouting.
We went to the pool on our first afternoon - it was busy and the game of volleyball meant it wasn't really possible to swim in the pool. However, we were practically on the beach, so we went there every day instead (I think it was actually quicker to get there than it was to walk to the pool area!). The beach is lovely and pretty clean. The sun-loungers are 13E a day for two people with an umbrella or 11E a day for two people without it.
It's under five minutes to walk to the main town area, which is crammed full of restaurants and bars. Don't expect it to be cheap though - the prices are the same as in the UK. There're some really excellent places to eat so even if you're AI or HB I'd recommend going out at least one night for a meal.
All in all, I'd definitely go back to Cala D'Or and would be happy to stay at the Prinsotel Alba again - for what we paid it was good value, and being so close to the beach and town was fantastic.

  • Stayed: September 2013, traveled with friends
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1  Thank Cath J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prinsotel187463, Director de Relaciones con Clientes at Prinsotel Alba Hotel Apartments, responded to this reviewResponded September 19, 2013

Thank you very much for your opinion and thanks to choose Prinsotel Alba for your holidays.
It´s nice you enjoyed and it´s nice you say you will come back again.
See you soon!

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Reviewed September 11, 2013

Not much to fault , food great , service great , location great .. Only issue was queing for sun beds at 10 o'clock each day. Pools were great for kids and our 4 year old loved the kids club. The entertainment team were always good value

  • Stayed: August 2013, traveled with family
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Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prinsotel187463, Director de Relaciones con Clientes at Prinsotel Alba Hotel Apartments, responded to this reviewResponded September 16, 2013

Thanks a lot for your opinion.
It´s nice you enjoyed your holidays and we hope to see you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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