We booked this hotel since it looked ok in the pictures and had all the features we where looking for when traveling with a two year old. Ok when it came to price.
Our first impression was when we checked in at the hotel, and the person in the reception greeted us by being unfriendly and not at all service minded. During our stay, we felt that the personel working in the restaurant and the cleaning staff where really friendly and service minded, while some of the personel working in the reception and the bar where uninterested and not very customer focused.
The hotel is situated on the outskirts of Can Picafort. As someone else wrote, it's a long way to the beach in Alcudia, yes it is because the hotel is in Can Picafort. There is a really nice beach in Can Picafort too, and it only takes about 5-10 minutes to walk to it. There is also some decent shops and restaurants in the center of Can Picafort close to the beach.
The rooms felt a bit old and needs some work to be a part of a 4-star property. The beds are from the 70's but the size of the rooms are good.
The pool area was good and did not feel crowded during our stay.
Entertainment at the hotel is only in german, and some of it was held outside keeping the whole hotel awake until 22.30-23.00 at night. There where 95% germans when we where there.
We chose the All Inclusive option when booking, and I can't say that we where impressed. By the service and personel in the restaurant, yes. By the food, no.
Overall an ok stay at this resort, but I don't know if I would stay there again. Nothing was really bad and nothing was great (except some of the staff). Not a 4-star property, more like a 3-star...
- Official Description (provided by the hotel):
- The Hotel Eix Alzinar Mar Suites is to be found situated in the Bay of Alcudia, a few minutes from the centre of Ca'n Picafort. The modern architecture, constructed with great respect for nature, makes this complex a perfect setting for your holidays. ... more less
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- Also Known As:
- Eix Alzinar Mar Suites - Adults Only Ca'n Picafort, Majorca