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“Not a 4 Star All Inclusive”
Review of THB Guya Playa

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THB Guya Playa
Ranked #4 of 58 Hotels in Cala Ratjada
Certificate of Excellence
Georgia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Not a 4 Star All Inclusive”
Reviewed May 26, 2009

We had the all inclusive package. When we showed up at the check in which was a little slow. They only had one person handling check in's but it was kind of busy and the other person saw this and remained in their office unconcerned. They did have a person there that was able to speak 4 different languages which was good as our German is limited. When we got to the room, the room was smaller then we expected even though these were Apartments but that was not the big deal the biggest thing we noticed was how run down the place was. It was clean but you could tell that there was a lot of partying over the years going on. The rooms were not very stylish and the TV (for those with weak eyesight) looked like about a 12" inch screen and only in the living room portion of the apartment. the hotel could use a make over and come into the 21st century definitely not a 4 star hotel as advertised. The A/C also did not work and was out the whole time we were there which made hot nights very uncomfortable for my wife. That could have been a disaster if the temperature was in it's hotest season. Lucky for us it was spring and temps hovered between 60 and 80 degrees. In my opinion it was a very, very weak 3 star, definitely a 2 star hotel though, basically you get what you pay for. We chose the hotel because of the other good reviews of the hotel mostly from Germans. I don't know what they saw so great about the hotel but from someone who has stayed in all inclusive hotels at different locations this was definitely on the bottom of the list. European standards for rooms tend to be different than Americans and I wouldn't say better or worse to be politically correct I would just say different. As far as the all inclusive package was concerned, starting with the food service, breakfeast, lunch, and dinner was very basic and bland. There were a lot of processed foods served and there was always the occaisional mystery meat which was served at lunch and dinner. The eggs at the breakfest were terrible. I cannot describe them with the exception to say they tasted close to something I ate when I was on military field exercises. We stayed a total of 4 days there and we ate just one breakfest and one lunch. We looked at the dinner menu and saw it was basically the same so we decided to eat out. In between meals (snacks) are sandwiches and the mystery type at that. The bar has all you can drink draft San Miguel and various cheap wines and liquiors. The draft San Miguel beer was about the best thing they had at the bar. We didn't even ask about any of the call brand liquiors because the atmosphere was almost like "don't ask." All of the games and the pool table was coin operated. The spa operated at strict specific hours which were between 1030 and 1800 prime touring around town or beach time so it was not utillized much...So much for the all inclusive... Bottom line if you stay at the hotel don't spend you money on the all inclusive because your wasting it. The hotel is in a great location and you can eat and drink way better food at a very reasonable prices only a short walk (5 minutes) from the hotel. We had a great time in Mallorca outside the hotel. The city of Cala Rajada is very nice and historical and there is plenty of cheap shopping. The beach is beautiful and very close also about 5 minutes walk. I also recommend renting a car and getting to different locations around the island. Car rental is cheap and will make you forget about staying in bad accomodations, it did for us. The hotel is good if you want a cheap apartment hotel at a good location with a kitchenette to cook your own food especially if you don't mind lower end hotels... but, if you have high expectations of an all inclusive like in Jamaica at Couples or Sandals resorts forget it. For those people expecting that I would not recommend this place to them.

  • Stayed May 2009, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about THB Guya Playa

Property: THB Guya Playa
Address: Calle Es Secret s/n, 07590 Cala Ratjada, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Cala Ratjada
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Spa Swimming Pool
Hotel Style:
#2 Spa Hotel in Cala Ratjada
#3 Luxury Hotel in Cala Ratjada
#4 Family Hotel in Cala Ratjada
Price Range (Based on Average Rates): $$
Hotel Class:4 star — THB Guya Playa 4*
Number of rooms: 138
Official Description (provided by the hotel):
Situated on the sea front, offering 100 apartments and 38 studio flats, all totally refurbished and featuring complete bathroom, terrace, kitchen, telephone, safety deposit box, air conditioning, satellite TV and hairdryer.There is a bar, a lounge with internet access and a restaurant, all of which have air conditioning and heating. The swimming pool and solarium are the ideal setting in which to enjoy your leisure time. ... more   less 
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Also Known As:
Thb Guya Playa Hotel Cala Ratjada
THB Guya Playa Cala Ratjada, Majorca, Spain

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