Well what can I say that hasnt already been said. We stayed at the hotel from 24th - 31st Oct and what a mistake.
Rooms- mouldy ceilings, smelt awful, mattress too big for the bed, leaking air con, furniture was vandalised therefore falling apart.
Food- started not too bad but got steadily worse over the week as we seemed to have leftover breakfasts warmed up for tea. Ran out of bread rolls on Tues, chips on Wed, fruit juice on Thurs. Now Thurs morn 31st they surpased themselves by serving up leftovers from the previous nights staff party so it was baked potatoes n cake all round.
Staff- as has been stated previously all needed a few years in charm school. They were miserable, unhelpful and down right rude at times.
Entertainment -consisted of a cd for the kids disco (same one for whole 7 days) and a game of bingo for the adults.
All this and a couple of totally unkempt dogs roaming out back. One of which had a nasty untreated skin condition.
Again as previously stated the hotel is situated in an ideal spot but would never in a million years stay there again.
Lastly as I have read many of the comments of previous holiday makers written weeks/months ago and also the apologies from the staff, but still nothing has changed for the better. Just slap a smile on yr faces thats at least a start!!More