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“Cristina Apartments - nice hotel but a few niggles.”

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Cristina Apartments
Ranked #5 of 58 Hotels in Cala Millor
Certificate of Excellence
Reviewed September 11, 2013

Arrived home last night after a week's stay at this hotel. Have to say the hotel is lovely, well maintained, the apartments were clean and tidy, the pool area is very nice and the gardens/grounds of the hotel are really pretty. We had read the reviews prior to booking and this played a big part in our decision to pick this hotel. I would recommend it to anyone but in comparison to other holiday makers who have stayed and offered rave reviews, there are some things that need mentioning.
Firstly, at the time of booking I requested we be housed in an apartment away from the pool area so we could have peace and quiet away from the main hub of activity around the pool and high up as we like a view. This was done and we were placed in Block 1, room 303 in the garden area. But be aware....... Having noted the references to a cockerel waking people up, we thought it couldn't be as bad as reviewers made out, however it was! Every single morning of our stay we were awoken promptly at 6.30 am (if not earlier) by the cockerel chorus on a allotment nearby (we named him Cyril). Strictly speaking, this isn't the hotel's fault, however be forewarned when booking as if you want a good night's sleep you have no chance if you are placed in this area of the hotel! There were also dogs barking nearby too.
Other reviews have offered overwhelming praise for the staff and their friendly interaction with people. Have to say that we found this wasn't the case and some just went about their business in a cool, robotic manner. Ok, having said that, we don't go away with the intention of being on first name terms with hotel staff and it wasn't really a problem as we went out most of the time, however other reviewers have suggested the staff go out of their way to be friendly and helpful - they didn't i.e. reception (Guillem) didn't offer any help with our suitcases upon arrival and just showed us to our block, and walked off having done so! When we left on our day of departure and handed our keys in, there was no thank you or best-wishes from reception. I also felt reception staff were a bit ignorant, as if they were on the computer they finished what they were doing before even acknowledging us at the counter!
Entertainment was non-existent, apart from catching the last two songs of an act appearing on the night we arrived and a Spanish Elvis tribute act on our penultimate night. The latter was a really good laugh though and I would recommend that you catch his act. Somehow he has a Welsh accent even though he has never been to Wales! Be warned, he will pick on you if you try to film/photograph him but it all added to the fun. The only other 'entertainment' on offer was karaoke or quizzes. The hotel could do better on this point.
We were also disappointed by the fact our towels were only changed every other day and this is another matter the hotel management should take note of.
There were two power-cuts in our room one morning which reception put down to a toaster or light bulb malfunctioning in another apartment, eh?
We had noted in particular other reviews concerning the pool and towels being draped over sun-beds and that any attempts to deal with this matter had failed to work. Yep, that was still the case during our stay and although there were notices placed in a couple of areas in the hotel, clearly people ignored them! If you wanted a bed in the sun, you had no chance unless you chose one on the left-hand side of the pool and lay there until mid-afternoon when the sun came around that side - there were plenty of beds available on that side well after 9.00 am but who wants to lay in the shade until 2 o'clock? Once again, as we went out mostly, this problem didn't bother us.
As is well-documented, the hotel is a fair walk out of the town (15 minutes) and although this wasn't a major issue for us (a pain sometimes tho nevertheless, particularly if we were tired) it could pose problems for older people with mobility issues
As far as the resort itself, you get what you would expect from a Spanish holiday. The area is full of shops and bars, the best being 'The British Bulldog, Cheers (Sunday lunch here was fantastic and highly recommended) and the Sportsmans Bar to name but a few. However, whilst the prmenade area is really pretty and offers great views be aware that for some crazy reason the local authority has allowed a cycle track to be placed right in the middle of it!!!!. Health and Safety in our country would have a field day!!!!! As the promenade was packed every evening and a lot of the area is taken up by open-air dining there wasn't a lot of room to move and you really do have to be extremely careful to avoid being knocked down by cyclists (LOADS OF THEM) cycling past quite fast and families on four-wheeled buggies. It really was a pain to have to look both ways when crossing the track and I just can't imagine what goes on in peak season when families with small children are waliking up and down the promenade. It really spoils what is a lovely, picturesque walk up to the next resort of Cala Bona. Both resorts cater very much for German tourists with bars and shops reflecting this. We also found that the beach area had been spoiled by far too many wooden umbrellas to attract sun-worshippers. There is a nice walk up to a small look-out tower on the headland and it's free entry too! It was a very enjoyable walk and there are some great views at the end with a nice bar that does food and drink.
Would we return to the hotel and the resort? Although we did honestly have a great time (despite our niggles), no I don't think we would go back, but it is worth it for a one-off, week-only as you can see everything within a few days. The hotel IS really nice and clean but staff could do a lot better and more entertainment should be put on as the bar area was dead most nights.

Room Tip: Just take pot luck, around the pool could be noisy in peak-season,the rooms are nice if basic but tr...
  • Stayed: September 2013, traveled as a couple
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1  Thank ConSouthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 10, 2013

We came to the apartments back in 2006, and thoroughly enjoyed it, so we decided it was time to visit again. Nothing about it has changed - the service is still excellent, the entertainment is great, our kids loved it again, even though they are now teenagers! We had a two bedroomed apartment on the first floor overlooking the pool and it was ideal. The rooms are not huge but then who spends all their holiday in the room? It was clean and comfortable. Becky, who runs the kids club and does the evening entertainment, is great at her job, she even remembered our boys, and Tomas, who ran the daytime activities, was brilliant with the kids. There was rifle shooting, football, water polo, aqua-aerobics and other games. The onsite restaurant is excellent - prices are good and food is delicious, especially the chicken kiev! The shop has a delivery of fresh croissants every morning and they are a great start to the day! There is about a 10-15 minute walk to the beach, but this wasn't a problem (even for someone as unfit as me!)
The only complaint we had was the inconsiderate people who sat around after the entertainment finished being loud and letting their kids run riot around the pool until after 1am!

This is definitely a family complex, the kids were all happy, and everyone we saw was having a good time. Absolutely would go back!

  • Stayed: August 2013, traveled with family
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Thank Jackie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013 via mobile

We Stayed at Cristina this year absolutely fantastic time !! Thomas was very enthusiastic with everything encouraging us to do the aerobics exercise in the pool which was great fun ! They should do this everyday in the afternoon. My only issue is getting up early for sunbeds !!!
Great staff all round Tracy on reception was very helpful a big thank you to all x have booked for next year !!

  • Stayed: August 2013
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Thank nikkiBeckenhamKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013

We had the best holiday ever at the Cristina apartments, we have 2 children both of whom are autistic, my youngest daughter Natalie loved the kids club, and becky was amazing with her, and she was so comfortable with becky! The complex itself is fab! Pool snack bar really reasonably priced, with something to suit all tastes, great pool, the evening entertainment had something for everyone! The Cristina apartments had the best staff I have ever come across, from the lovely cleaning ladies, to the staff in the supermarket, and the bar staff are amazing! Last word goes to becky, who works so hard to make sure everyone has a holiday to remember, we hope to see you soon x thank you from the laframboise family Scotland

  • Stayed: July 2013
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Thank Yugio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013

We have been staying at the Cristina for 15 years,it's a place where you feel safe and have met some lovely people.All the staff are absolutley fantastic and will make your stay a pleasure nothing is to much trouble.The complex is clean and tidy so are the apartments.The entertainment is good ,but sometimes it can be a bit hard for the entertainers because people will not join in and they can't drag you up( come on your on your holidays).Ive seen a couple of reviews where people are saying some of the places to eat are very British,Calla Bona harbour is beautiful you have everything down there British,Thai,Spanish,Italian,Indian it's a little bit more expensive but you get what you pay for.The management should be proud of their staff and the fantastic apartments,hope to be going for many more years.

  • Stayed: July 2013, traveled with family
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1  Thank ralphs777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013 via mobile

Had a week here at the end of August and can't fault the place, kids loved it and that in turn took the pressure of us adults. Friendly staff,clean and tidy and plenty of space round the pool. Becky and Thomas the entertainment organisers (who were fantastic)made sure there was always activities to fill the day with some great outside acts adding a difference to the entertainment in the the evening's.
All together a great place to visit and we are already looking to book for next year

  • Stayed: August 2013
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Thank nicky b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

If you get allocated a room at the front of the Christina ask for a move .the cockerel WILL keep you awake every morning. i pulled the ends of my headphones off to use as earplugs but could still hear it. Yes the maid came in 5 of the days and renewed toilet rolls and remade the beds that was about it. when we arrived there were long black hairs all over the floor in the room and i swept the floor every day even after the maid had been i dont think she knew how to clean. on the balcony which was a plus there was a dead cockroach there for 3 days before i got rid of it. If you wanted a sunbed imagine being a sardine crammed in.Apart from that the brekky was ok and the rest of the staff were ok . bar area is nice for a drink but myself and the mrs wont be going back.

  • Stayed: August 2013, traveled as a couple
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1  Thank RedcarBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cristina Apartments

Address: Calle s'Ametler CM 21, 07560 Cala Millor, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Cala Millor
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
#5 Romantic Hotel in Cala Millor
#7 Family Hotel in Cala Millor
Price Range: $48 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cristina Apartments 2*
Number of rooms: 74
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Also Known As:
Cristina Apartments Cala Millor, Majorca
Cristina Apartments Hotel Cala Millor

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