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“great hotel”

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SENTIDO Castell de Mar
Ranked #9 of 58 Hotels in Cala Millor
Certificate of Excellence
Lewes, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“great hotel”
Reviewed July 20, 2013

my wife and i have just returned from a 2 week stay and must say that the hotel was terrific .staff were always helpfull and the rooms cleaned every day.the room was a fair standard and a good sea view .The aircon worked well . The food was buffet style and a wide range to choose from to suit most tastes and good quality. they ask that you wear long trousers for dinner which was a bit of a shock as i didnt pack any ,but bought a cheap pair from one of the many shops arournd the resort. the pool area is a fair size and plenty of sunbeds to go around, yes some people did get up early and towel the beds but we always managed to get a couple.The indoor pool and sauna was good and always quiet.you dont need to pack beach towels as the hotel supply them for a deposit of 10 euros each and are changed 3 times a week. most of the guests were german but no problem with that, the entertainment was a bit poor but we ventured out after dinner and visited the local bars that were cheaper than the hotel.The beach is just across the road and is very clean as is the whole of callar millor , a very pleasant stay and will visit again.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
3 Thank gwr0600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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389 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
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English first
York, United Kingdom
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 11, 2013

Hi there,

Not long back from a terrible stay here. We had booked a seaview room but was given a room above bins. On complaining to the manager Roshin he was very rude and unhelpful.
Food sometimes like cafe slops and hairs in food, clients mainly german, location near beach but low on nightlife. Staff lazy especially the maids and waiting staff.
Drinks expensive and of poor quality.
Would not advise on this hotel but its your holiday.

Room Tip: No idea as we were short changed
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
6 Thank yorkcmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 4, 2013 via mobile

After reading many reviews on trip advisor you would expect an outstanding experience at Castell de Mar, however this hasn't exactly been our experience.

The location of the hotel is actually very good, situated only a few short steps from the beach, although there are many shops and cafes surrounding the hotel there is nothing unique or special, they are all full of the usual souvineers (or tat you would expect to find) the resort is actually very nice, there's enough going on that you aren't bored but it certainly would appeal to the older holiday maker who doesn't want to be disturbed by the 18-30 market or small children. One thing to note about this hotel is the large majority of the guests are german, which wasn't a problem for my party but you could feel very alienated.

The hotel is very clean however the decor is very dated, the rooms were ok but minimal, the access vent in the calling kept blowing open which left an unsightly opening. The worst thing about the room was the beds! I didn't have a single good night sleep because the beds were so hard. The pillows were very long but very narrow and also very thing meaning there was little support for your neck.

Pool was nice, very clean. One thing to note is the reserving of sun beds at around 5/6am. A very selfish practice as some bed lay unused all day! Pool side bar VERY expensive. Better to buy a bottle of drink to last the day from the next door Spar super market.
The poolside entertainment was limited. Volleyball and water aerobics looked good though.

The absolute worst thing about the hotel was the food. Every single night it was the same old stuff. Fruit always looked several days old and certainly tasted it too. One night there was a stew which was described as turkey meat which it was definitely not! All the food looked and tasted very cheap, the paela was dire! Tasted like a boil in the bag dish! Another thing to note was the food is catered very much towards the German guests. Despite this breakfast was amazing, lots of choice and something for all.

Many of the staff prefer the German guests over others. Many waiting staff can be rude and ignore guests trying to get their attention - we once waited 25 mins for the money to be taken for the bill.


Overall experience wasn't bad. I certainly wouldn't come back though. An expensive holiday if you buy drinks from the bar or at dinner. You could get a lot more for your money!

  • Stayed June 2013
    • Value
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    • Cleanliness
    • Service
Helpful?
5 Thank LParkerWilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paisley
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 3, 2013

Myself husband and extended family which included 4 children ages ranging from 2 to 8 years have just returned from a 2 week holiday at the castell de Mar hotel in Cala Millor. We have stayed in many a good 4 star hotel over the years but this one was SUPERB!!The food was first class (even for me as a vegetarian )
The staff excelled themselves in their care and service to each and everyone of us !
The animation team of Manuel and Yanni were wonderful not only with our grandchildren but all the adults too . We had contacted the hotel prior to our arrival asking for specific requests of rooms ect and to mention that our son and wife were celebrating their 10th anniversary whilst there. All our requests were fulfilled and more as they arranged a surprise anniversary cake and BUBBLY! at dinner for us all to celebrate.
We cannot thank enough. in particular Roshan the PR manager for all his personal care and attention and were all made to feel special ( no doubt all in the hotel feel likewise and in its sister hotel the Playa Del Moro as he oversees both !!
I would highly recommend these hotels as we have stayed in both and look forward to returning in the future

  • Stayed June 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
2 Thank NellhPaisley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillsborough, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 27, 2013

We have just returned after spending 10 days in Sentido Castell de Mar. We really enjoyed our
holiday. Staff were most helpful. Food very good with plenty of choice. We would recommend this hotel to anyone wanting a good 4 star Hotel. Situated in a central area with plenty of nice walks along promenade.
We hope to return some time.
Margaret.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 626Margaret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
croydon, england
Level 5 Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 22, 2013

Im currenty here on a 5 day break celebrating a friend's 50th birthday. This hotel is lovely. Friendly, helpful staff, fantastic breakfast and dinner buffet. Plenty of choice. The hotel is immaculate, the staff are attentive. Im not sure if id come here peak season as can imagine it to be very crowded and noisy but april-june, september-october would be perfect. There's plenty of things to do if you want them from segway trips, go-karting, plenty of shops/bars/restaurants within a stones throw. The beach is lovely - white sand and only 150m from the hotel. I opted for a single room which turns out to be a lovely double room with a beautiful view (room 322). The shower is wonderful!! I would highly recommend this hotel for families, couples, friends. Superb.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kelly251068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Yorkshire, United Kingdom
Level 6 Contributor
145 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed June 14, 2013

Hi guys,

Just a recap on our previous visits as we are just back. Hotel has been revamped from 6th floor up on corridors etc/lifts for good improvement. Food just as good as last time, any issues Roshan assists and is helpful.
When we were there there was a flu like bug doing the rounds so hopefully wont affect the whole season. A point to note for the second visit in succession was watching our sunbed/s from afar. At going to lunch we watched with amazement a german guy steal our brolley, then get one of his mates to steal our table. Similiar thing happened last year and quite frankly its pathetic. I assume its a certain 'class' of people which is nothing to do with the hotel but after the initial, WTF, you find it laughable but not if you have to lie and burn in the heat. So be vigilant. Trip to Arta by the hotel very good and again Roshan does a good job of info on bus etc, went to Son Severa marked again but not as good.
Enjoy the hotel, entertainment was not for us, daily activities included shooting using a sniper rifle and silencer type gun..........................
Maid only changed our sheets once so had to rectify this, if you are on the front the noise from the beach bar goes on until approx 1am which we never noticed before.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank billstark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SENTIDO Castell de Mar

Property: SENTIDO Castell de Mar
Address: Lugar Platja Cala Millor, 07560 Cala Millor, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Cala Millor
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Cala Millor
#7 Luxury Hotel in Cala Millor
#10 Romantic Hotel in Cala Millor
#11 Family Hotel in Cala Millor
Price Range (Based on Average Rates): $$
Hotel Class:4 star — SENTIDO Castell de Mar 4*
Number of rooms: 230
Official Description (provided by the hotel):
Situated in one of the most privileged places in the Bay of Cala Millor, right in front of the Beach, between the Pedestrian zone and beach Promenade, with an unobscured view of the Cristal clear Mediterranean , where the Guest can enjoy and watch the Sailing Boats go by, the long and attractive Beach and the Nature Reserve of Punta de N Amer. With Its privileged Location and all the necessary facilities for the modern day traveler the SENTIDO Castell de Mar will make your Holiday unforgettable. The SENTIDO Castell de Mar**** has 12 floors and 230 Rooms and all offering Sea View which allows you to enjoy the incredible Sunrises. All Rooms have Satellite TV and flat screen TV, Air condition /Heating, Wifi (free), Pillow menu (4 types to choose) and Minibar. The SENTIDO Castell de Mar **** is situated in close proximity of Golf Courses namely Pula Golf, Golf Son Servera, Golf Canyamel and Golf Capdepera,etc. Golf Packages can be done for groups and individuals on request. ... more   less 
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Also Known As:
Sentido Castell De Mar Hotel Cala Millor
Castell De Mar Cala Millor
Castell De Mar Hotel
SENTIDO Castell De Mar Cala Millor, Majorca

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