Mostly geared up for German guests, staff often greeted us in German, most mini disco songs were in German but then that represents the majority of their guests. Nothing against the German guests, everyone we came across was lovely but it wasn't nice not to feel a priority.
Wouldn't rate 2 of the reception staff - quite rude when we said our air con wasn't working (most people we spoke to also had non-functioning air con so they must only turn it on when it gets extremely hot - I chose a hotel with air con as I have a young child so this was not what I paid for!) THEN when we checked out we were presented with a bar bill - we paid for all inclusive - and the bill was for a house wine and beer, the bar man made my partner sign for the drinks but failed to tell him why, he just presumed it was because he was taking glasses up to the room! We refused to pay for drinks that were included in our all inclusive package so they called the bar manager who came to reception took one look at the bill and said we didn't have to pay. So for the sake of 8 euro and the 2 reception staff's poor attitude put a dampener on our entire holiday!
Pool bar at night is table service - you ll get thirsty waiting for them to come to you if you sit by the kids park then if you go to the bar they ll tell you to sit down for table service. It was mainly one waiter who wouldn't venture over to our table but he was the one working most nights we were there.
Lovely modern hotel, very clean, some cardio machines in the gym, good sized kids and main pool, good selection of food in the restaurant, close to beach, most restaurant staff were wonderful with our son especially Paola - she was lovely.
Nice hotel, very clean, nice food but the poor service from the minority of staff has put a dampener on our holiday so we won't be going back.
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- Also Known As:
- Hipotels Aparthotel Cala Millor Park Hotel Cala Millor
- Hipotels Aparthotel Hotel Cala Millor
- Hipotels Cala Millor Park Majorca