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“My first hotel visit in Portugal” 4 of 5 bubbles
Review of Cliphotel Gaia Porto

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Cliphotel Gaia Porto
Ranked #5 of 14 Hotels in Vila Nova de Gaia
Certificate of Excellence
Guernsey, United Kingdom
Level Contributor
216 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“My first hotel visit in Portugal”
4 of 5 bubbles Reviewed August 11, 2013

I have never been to Portugal in my life before so this was an experience in the making. Cliphotel is located on the south east of Vila Nova de Gaia right next to a tram station. It is also on the tourist bus routes.

When we arrived we were met with a great welcome from the receptionist who spoke excellent Enlgish and made us feel at home, not least with a couple of glasses of white port while we waited for our room to be ready. They also offer free juice, water and tea and indeed even some fruit if you are feeling a tad peckish during your stay.

The room was typical of a three star hotel - functional and with the facilities one would expect. Not palatial but perfectly adequate. The air conditioning was amongst the best we have had in hotels during the hot weather and the room was already cool when we arrived.

The receptionist recommended that we try the Carpa Restaurant which is just up the road. We did during the evening and unfortunately it was not what it was cracked up to be. Please see my review on that site and be VERY careful if you decide to go there. The review is self explanatory.

We also were sold two tickets for the red tourist bus. Unfortunately we sat at the bus stop in sweltering heat for 50 minutes and it never came. We gave up and in fairness the hotel refunded our money. As I sat there trying to cool down, the bus passed the hotel! Evidently they were not running the 30 minute schedule we had been informed of. There is also a yellow bus which describes itself as the official tourist bus. You tell me! This did at least pass us by as we waited for the opposition which never showed.

Now good news indeed - in the notice board of things to do was a notice saying that we could get a discounted meal at El Cortes Ingles which is just across the road. This was a spratt to catch a mackerel as it turned out. The discount voucher gives you €0.96 off the menu of the day in the cafetaria on the sixth floor - a pretty basic meal at €5.99. However, we were tempted by the tapas menu, sat at the bar and had an excellent lunch for €21.30 a head including wine. I recommend sitting at the bar rather than at a table. Actually this meal was a high point; the waitress spoke excellent English and looked after us very well - no surprises and we left feeling well pleased with a lovely lunch. I have attempted to write a report of this but at the moment this site is not recognised by Tripadvisor and therefore I have not been able to complete this addition to my experiences of the area. Hopefully this will change. However, do not be put off by the "cafe" in the superstore - it is actually excellent and was full of customers. That says more than I can say. If you are staying at Cliphotel - give this a whirl - it is local food as the locals like it. Do not confuse the other various restaurants in this superstore with this cafeteria at the top.

The TV in the bedroom was not very good - seemed to have a problem with the picture which was rather "dark", notwithstanidng our attempts to adjust it - but it worked and there were some international channels available.

The bathroom was rather dated and the lavatory seat would not stay up on its own unless you wrestled with it first and found "just the right position". My partner says the same applies to the shower curtain. Not sure most people would have the time and patience and in any case I thought it could fall at any moment.

Breakfast at the Cliphotel. This takes place in a fairly small dining room on the second floor. The breafast is pretty standard and was quite well presented - no bacon and eggs I am afraid which is something I thought they might provide given the evident efforts to cater for the long term relationship with the English. Putting that aside the breakfast was fine and I left feeling replete. No other meals were available in this location.

Did you know that Portugal and England have never been at war during over a thousand years of history? No wonder Port wine is such an important export for them and import for us! It perhaps explains this very long international friendship

Hotel car parking - take care here even if you book a package inclusive of half price parking. You still need to reserve your place in the car park as these places are limited. As it happens it worked out but it might have been a problem.

Cliphotel was what it sold itself to be and was very good value for money, even if the advice from the receptionist was unfortunately not maintained by the commercial undertakings she recommended.

Woiuld I stay there again? Yes.

Room Tip: Go as high as you can for the views
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank aliasclint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClipHotel, Sales Executive at Cliphotel Gaia Porto, responded to this review, September 19, 2013
Dear Guest,

In advance we would like to thank you for choosing ClipHotel and for the time spent writting this review.
We are very pleased with your satisfaction and we would like to let you know that some details as the bathroom curtain or toilet seat have already been solved as we are changing the shower curtains to shower cabins.The toillet seats have been all changed.
Regarding the touristic bus, the schedules sometimes are not correct due to traffic jams or other situations, but this unfortunally ios something we can not help. We only suggest this service and the hotel does not have any responsability on their performance. Usually is works well.


We really regret that your staying was not perfect but it is with our guests opinions that we can improve our services . Despite the details mentioned, we hope we can welcome you again in a near future.

Kind regards from all ClipHotel Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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433 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Dublin, Ireland
1 review
5 of 5 bubbles Reviewed July 29, 2013

I stayed in the Cliphotel recently and I have nothing but praise for it. Firstly, they had a deal where you get a 25% discount on your room if you book 60 days in advance. Even though I was slightly outside of this period, they still gave me the discount, which meant I only paid €40 per night for my room.

The room I got was the most basic, but it was large with a good view, brilliant shower, and had a nice tv and a very comfortable bed.

Location-wise, it's right beside the Metro which brings you into town in about 10 minutes, and also about five minutes' walk away from the railway which gets you to the beach in about 20. There are also two large supermarkets within less than two minutes' walk.

What really made the stay was the staff. They were so friendly and helpful. Great for directions for a clueless tourist like myself, and I was even given a travel card that another guest no longer needed which got me to the beach for free on one of the days!

Thoroughly impressed and would stay again and would definitely recommend.

Room Tip: I stayed on the sixth floor and, even though it was facing the street, the windows blocked out any s...
See more room tips
  • Stayed July 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EmmaIr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 22, 2013

Great hotel. The rooms were decent-sized and clean - we stayed in one with two single beds, and spent less than $100 a night. I liked that they offered free refreshments in the reception area. Although the location was in suburban Vila Nova Gaia, it was a block from the light rail station which traveled directly to the Oporto City Centre in 20 minutes or less! Another plus was that El Corte Inglés was also a block and a half away, making it convenient for getting anything one could need. Finally, I found that all of the staff, from the front reception/ check-in to the cleaning staff were very helpful and welcoming. I definitely see returning here and I would recommend to anyone!!

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jgeo64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lagoa
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed July 3, 2013

3 stars hotel, 50 mts from El Corte Inglês and Subway. Excelente choice if you want to visit Oporto Caves and Ribeira. Rooms are small but very clean. Wellcome drink is always avaiable for guests and WiFi too.

Room Tip: Higher floors got better views
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank NLamy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coimbra
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 30, 2013

we stayed for 2 nights in the Clip, which is what it statess a nice clean modern hotel, no frills, bit more like the Residencia it used to be. But clean and comfortable nice touch with free coffee and soft drinks in Reception, very polite staff who spoke good English. the Air conditioning was very welcome also as it was a very hot week-end. all in all i would recommend this hotel to coupes and travelers looking for a good spot in Vila Nova de Gaia. we would stay there again,

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Galahotels.com

Helpful?
1 Thank paulnsoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coimbra, Portugal
Level Contributor
85 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed June 30, 2013

This used to be an albergaria and has been renovated and rebranded. It's clean, modern and reasonably priced. We were offered drinks/fruit in reception area on arrival. Nice touch. The breakfast was good; cereals, breads, cakes, croissants, cold meats/cheeses, fresh fruit even oranges and a juicer for really fresh OJ. The aircon was a god send as it's been blisteringly hot all week. We were only here for a weekend celebration and not to do too much touristy stuff, so the cool room was heaven. It's close to the metro (not too noisy though) so easy to get into Porto, if it's not too hot you can walk to the bridge in 30 mins.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank zookro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClipHotel, Sales Executive at Cliphotel Gaia Porto, responded to this review, September 19, 2013
Dear Guest,

Thank you for staying with ClipHotel.
Your opinion is extremely important for the improvement our our services.
Our guests satisfaction is our main goal

We look forward to welcome you in a near future.

Kind regards from all our staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed June 21, 2013

We stayed as 2 couples and we were very impressed.
We were welcomed as we booked in and told about the lounge area with fresh fruit, tea and some cold drinks available free for guests, coffee at a very reasonable price.
The breakfast was terrific, fresh tasty fruit and plenty of choice.
Our rooms had space, we could actually move comfortably around in them (a rare thing in Europe). They were clean, simple and comfortable. The WiFi was excellent, it worked in our rooms and had good signal strength.
The location was perfect, and an easy walk, following the tram tacks to the river. Right next door we found a snack bar/restaurant that had beautiful Portuguese food that was incredible value.

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sebert46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClipHotel, Sales Executive at Cliphotel Gaia Porto, responded to this review, September 19, 2013
Dear Guest,

We would like to thank you for choosing ClipHotel and for spending your time sharing your opinion.

We are very pleased with your satisfaction and we hope we can welcome you in a near future.

Kind regards from all our staff

ClipHotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cliphotel Gaia Porto

Property: Cliphotel Gaia Porto
Address: Avenida da Republica 1559, Vila Nova de Gaia 4430-205, Portugal
Location: Portugal > Northern Portugal > Porto District > Vila Nova de Gaia
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Vila Nova de Gaia
#6 Business Hotel in Vila Nova de Gaia
#6 Family Hotel in Vila Nova de Gaia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cliphotel Gaia Porto 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
Cliphotel Gaia Porto Hotel Vila Nova De Gaia
Cliphotel Gaia Porto Portugal/Vila Nova De Gaia

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