I have been at the hotel bar yesterday evening … just for some drinks with friends.
The location is awesome! But the experience turned down not as sweet …
- Inexistent door men - he was inside, not even close to the door (and we are talking of an entitled 5 stars hotel) … it was not clear where to park in the main entrance, neither I had anybody I could talk to! Nevertheless the hotel has a subterranean car park available for guests.
- Atmosphere - pretty new, too bright and lacking of warmth and welcome. It comes across as pretentious (staff was not particular welcoming or cheerful, traditional style but lacking of the right interior design touch)
- Service - almost lacking … waited 10min for being served! Only two other tables where busy and had already being served. The waiters pass through our table twice and did not even say a word!
- We order three classic cocktails (Dry Martini, Old Fashion, Tom Collins) … they were only able to provide a Dry Martini as they said they did not have the ingredients for the other two! A Tom Collins only takes gin, lemon juice, syrup and soda!
- Pricy … 10€/cocktail when the average cocktail price in the region is 6€ and they did not even offer any salty biscuits! It look like a bit stingy for a 5 star hotel.
When we left the hotel we definitely share the same idea … great location, tons of potential but needs improvement at least on the interior design and mainly on training their personnel.
- Official Description (provided by the hotel):
- The Yeatman is a luxury wine Hotel and Spa in Porto, Portugal, set amidst the Port wine lodges in the beautiful historic district of Vila Nova de Gaia. The Yeatman nestles on a hill, with panoramic views overlooking Porto and the River Douro. The Yeatman's 82 spacious bedrooms (4 Master Suites, 8 Suites and 70 bedrooms) all face the view of Porto and the river offering a high level of comfort and a private, spacious terrace. The Michelin star restaurant provides a creative fine dining experience where local ingredients are privileged and presented with contemporary flair. ... more less
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- Also Known As:
- The Yeatman Hotel Vila Nova De Gaia
- The Yeatman Portugal/Vila Nova De Gaia