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“Extremely disappointing”
Review of Casa Branca

Casa Branca
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Price range: $32 - $79
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Restaurant details
Good for: Business meetings, Romantic, Local cuisine
Dining options: Reservations
Reviewed April 1, 2013

Having booked to stay at the hotel next door we were a "captive audience" (the time of our arrival & the inclement weather precluded us from looking farther afield for an eating place - which is regrettable & added to the misery!)
The staff were friendly enough but the quality of the food was well below what was expected from the menu prices.
We ordered clams "bulho pato" style (one of our favourite dishes) for starters. When it arrived we knew almost immediately that it was not right as the smell which arose from the dish was distinctly unpleasant. A brief taste of the contents confirmed the suspicion that the clams were certainly not fresh and had, indeed, gone "off".
The waiter took it away (and, it must be said, graciously apologized) and asked if we would like to have garlic prawns instead. We accepted that offer but asked for a single plate to share.
We were served 2 full plates but again, they were almost inedible having been double cooked (obviously pre-boiled and then fried in olive oil with garlic - resulting in the chewiest prawns imaginable. We gnawed our way through 3 or 4 and gave up and asked for the main course.
Despite a fairly extensive wine list, there were very limited choice of half bottles (375 ml) but one of the few on offer was the Douro wine "Evel" and so I ordered a half bottle of that.
The waiter appeared with a full (750 ml) bottle and explained that they didn't have any half bottles in stock but said that we would only be charged for half a bottle.
By the time that the main course arrived - fortunately an acceptably well cooked & prepared grilled sea bass, we had perhaps partaken of more than half the bottle of wine - to cleanse our mouths from the foul taste of the clams and the the prawns.
Needless to say, we got billed for the whole bottle and having drunk most of it, I couldn't really complain - although a classier restaurant would have offered it for free given our disastrous meal - but there again, a classier restaurant would not have served up such poor food.

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2  Thank EstorilEckers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 30, 2012

I stayed there for one night on my own. I got an "ocean view room" but really, it was viewing construction and roof tops. You had to stick your head out the window and look to your right to see the ocean.

When I booked the room... I got an email confirming the below:
"Room details: • One Bed
This room overlooks the ocean or garden. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. You can relax in front of the fireplace, and request an in-room massage. A minibar is supplied. The private bathroom has bathrobes, slippers, and designer toiletries. Conveniences include a safe, a desk, and daily housekeeping. "

There wasn't "premium TV" just regular channels and one English channel.
"Bathrobes, Slippers and designer toiletries" were no where to be found. There were however, pouches in the bathroom that contained shampoo and soap. I didn't use the shampoo as I had my own.

The bathroom was in an old state as well as the room itself. I think this hotel is supposed to have 4 Starts, but I would give it 3 at best.

I think my room was overpriced for the amenities... no breakfast included either.

The service wasn't bad and I didn't mind the room... however, if you're expecting bathrobes and slippers and a 4 star hotel and really get a 3 star... it's disappointing.

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1  Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2011

We may not be picking the best dishes but the fact is that the seafood options (with rice or beans) are not resulting as expected.

This is a restaurant with excellent location and environment.

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1  Thank CMorais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2010

Whilst the setting and ambience are pleasant, the food is overpriced and not of a high enough quality to merit what they charge. My fellow diner ordered cod which was as tough as an old boot. The waiter offered to cook it more (?) but instead returned to our table saying that it was of poor quality and another piece of fish had been put on the grill to replace it. This arrived 30 minutes later, by which time we had lost all appetite. They nonetheless charged the full amount and made no allowance for the inconvenience caused. Salad and sides were okay but it could do a lot better.

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2  Thank jollytrekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 days ago via mobile
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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