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“Great Hotel”

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The Vintage House Douro
Ranked #2 of 4 Hotels in Pinhao
Certificate of Excellence
london
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great Hotel”
5 of 5 bubbles Reviewed May 12, 2013

We loved this hotel. The views are absolutely stunning, the staff are very friendly and helpful. The public rooms are large with room for everyone if the weather is inclement although you really would want to sit by the swimming pool, on your balcony, or in the garden if the weather was good. The food could be better but is completely adequate. The train station is accessible from the hotel as are boats to take you on a tour of the Douro.

We can't wait to return and would highly recommend this hotel.

Room Tip: Choose a junior suite
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank queenie61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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716 reviews from our community

Traveler rating
    454
    184
    58
    15
    5
See reviews for
135
388
10
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (83)
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English first
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed May 11, 2013 via mobile

This is a "must" place. Peacefull, gardened neatly, definately a place rest, take your proper time. Spare a couple of days and you will surely feel rewarded when visiting the sorrounding are and returning to this hotel!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tglbr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed May 9, 2013

I got a not very welcoming start when I parked next to reception to check in and was asked to move my car because there was "filming" going on outside. In the ensuing confusion, my car was moved to an unknown location and my keys weren't returned to me (the 'filming' stopped a few minutes after I arrived, but by then my car had been taken away, my passport had been claimed, and I was trapped). The internet connection is supposedly through an ethernet cable in the guest room (the wifi connection near reception is non-existent), but it took 4 different ethernet cables before one could be found with both plugs at each end in functioning order. After that, every little issue became a major irritation. The toilet leaked, the speed dial for reception and room service didn't connect, etc.
This could be a really great hotel, given its location and facilities, but the shoddy services mean that I can't recommend it.

Room Tip: Take your own ethernet cable if you plan on accessing the internet
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  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney Australia
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed May 4, 2013 via mobile

We stayed in early January.
We where recommended to stay here by a Portugese friend otherwise we would never have found this lovely area and hotel.
On arrival we where greeted with a smile and they settled us into beautiful lounge ( lovely Christmas tree and Christmas decorations where very pretty) with a glass of port.
Our stay was relaxing after a week of driving through Spain.
We where one of only 3 family's staying at the hotel so it was very quiet. Lovely!!!
The staff really looked after us.
We loved having tea and cake or according to my daughter the BEST toasted sandwiches in the lovely lounge area.
Dinner was good too.
Breakfast delicious
The grounds lovely and I can only imagine how beautiful it is in summer.
Our rooms great with delightful view over the river.
Boat trips where not running at that time of year but hotel organized one just for us for an hour
The only negative was lack of wifi in the rooms. ( though maybe it is a good thing to put down the technology and just relax)
A great 2 day stay.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aussieitchyfeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed May 1, 2013

We stayed 3 nights as a family with 2 connected rooms. Lovely base to visit the region. Rooms were cosy with each balcony overlooking the river. Staff is very friendly and helpful. The weather did not allow us to use the pool and tennis court. Direct access to the station through spiral staircase is both handy and fun.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank antoine c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 30, 2013

The CS Vintage House is an elegant, comfortable and friendly place to stay and well situated for exploring the Douro Valley by car, train or walking. The fact Pinhao itself is not a tourist mecca, at least in April, added greatly to its appeal for us.

Room Tip: Get a room with a balcony overlooking the river. A great place for a glass or port before/after dinn...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
171 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed April 17, 2013

Pinhao is a very lovely place in the Douro river. The hotel has a prime-location (river waterfront) and completely deserves the 5 star rating.
Is is an old wharehouse that has been transformed into a hotel, with a very classical decoration.
Clearly the hotel for a romantic getaway, not so for family holidays with kids.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TudelaMartins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Vintage House Douro

Property: The Vintage House Douro
Address: Rua Antonio Manuel Saraiva, Pinhao 5085-034, Portugal
Location: Portugal > Northern Portugal > Vila Real District > Pinhao
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Pinhao
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Vintage House Douro 5*
Number of rooms: 43
Official Description (provided by the hotel):
In the Heart of Douro Valley's Demarcated Wine Region, considered World Heritage by UNESCO, you will find the The Vintage House - Douro, a 5 star luxury hotel overlooking the Douro river. In fact, when you get there you won't believe how close to the water it actually is. Once in your room, your first instinct will be to walk to the balcony to take in the unique landscape before you, already thinking how wonderful it will be to have lunch in the restaurant esplanade, making the best of the view. At night, after a meal in the award-winning "Rabelo" Restaurant, chat the night away with your friends in the "Library Bar", sipping a nice Port Wine. ... more   less 
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Also Known As:
Cs Vintage Hotel
Cs Vintage Pinhao

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