I just returned from Springhill Marriott this past Friday. Upon check in they advised me that the room I had booked was not available, and that the A/C was broken. But, they put me in another room for the night and gave me a great discount for my troubles. Also there was a kid’s basketball tournament going on. When I checked in there was a large group of children in the lobby and also outside. So, I started thinking that their noise was going to be a problem but, they were very respectful of other people and they were never noisy even when staying up late at night. The next day as soon as the room I booked was available they contacted me and moved me right away, no hassle. The staff was lovely, for I smoke so every time I came down stairs to smoke they always asked how my stay was going. they were very knowledgeable about the surrounding area. The room was very clean and the furniture was beautiful. In the king master suite the full size fridge came in very handy. I ordered room service one night while staying there and they took a very long time to get up to my room which was slightly frustrating
Overall, I will say I had a wonderful stay and could say anything really negative to say about this hotel, other than the restaurant taking their sweet time on getting my food to me.
- Official Description (provided by the hotel):
- SpringHill Suites at Old Dominion University. ... more less
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- Also Known As:
- Springhill Suites Norfolk Old Dominion University Hotel Norfolk