We were in Norfolk for a wedding and wanted an evening out. I chose Byrd and Baldwin based on menu and reviews. I will give you the run down from start to finish. The valet was $5 dollars and did not open the door for my wife. The hostess seemed uninterested in being at work and would not seat us early though there were multiple tables open. They were understaffed. The bartender was not engaging, the bar was dirty. She was more intereseted in a customer she knew at the end of the bar and seemed more fitting for a less "white table cloth" environment. She used an overly wet rag to clean the bar while we were in dress clothes so we wiped it dry with bar napkins. The hostess would not transfer the bar tab to our table. Due to under staffing, the sommelier (Chris) was our waiter. He was very pleasant but running his *ss off so not engaged in the small things like cleaning the table after a course was finished. The food was good but not up to Chops/Hals/Bones quality at the same prices. The bread they brought out first was dry and smelled stale. The steak was cooked right (medium rare) and very tasty. My wife had crab cakes that were good, mostly lump and no filler. The side dishes were nothing wonderful. There are just too many restaurants that think that providing a good steak for $40 dollars will make up for lackluster service and unfortunately I can cook my own $40 dollar steak for 15 bucks at home. We eat out for the service and experience and this was just not a good experience. While I don't expect to be in Norfolk again, I cant recommend this place to other travelers.
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