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“Great place to stay” 4 of 5 stars
Review of Hampton Inn & Suites Norfolk-Airport

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Hampton Inn & Suites Norfolk-Airport
Ranked #2 of 37 Hotels in Norfolk
Certificate of Excellence
GreenLeadersBronze level
Asheville, North Carolina
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great place to stay”
4 of 5 stars Reviewed August 3, 2014

We loved our room, #209, a suite-like room. The place was quiet, clean, updated and conveniently located for our families that live in Virginia Beach and Norfolk. We actually liked the smaller Hampton Inn better than the next door Doubletree.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank nsmartist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review, September 5, 2014
Thank you for your kind and thoughtful comments.... We are a smaller hotel which is part of our charm and quality. We are very proud of our big sister next store but love to be able to offer a quieter and slower pace for people to enjoy and relax. I am happy you found us to be that option for you and hope you will continue to come see us when you’re in the area.
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361 reviews from our community

Traveler rating
    181
    111
    43
    12
    14
See reviews for
124
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Alexandria, Virginia
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 31, 2014

Only stayed here one night while doing some work at the Naval base, but enjoyed my stay very much. Typical amenities and style of a new Hampton Inn -- internet, large comfy bed, quality morning breakfast. Plenty of parking and only a few miles from the base. I would stay here again.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ElGuapo311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review, August 15, 2014
You said it all. It's what make us a standout and the Hampton Brand so popular with so many loyal customers. It is so good your now part of the Hamptonality. All kidding aside Hampton Brand Hotels part of the Hilton family hotels have a great tradition of innovation comfort and hospitality that make us a sure thing. Thank you and remember "We love having you here".
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elizabeth City, North Carolina
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 29, 2014

We spent last weekend at the Hampton Inn for my husband's Annual Family gathering. A block of rooms were reserved and were ready as promised. Check-in was easy and quick. When we arrived in our room , I noticed there was a BIG black mark on the bathtub. (That was not good) Before I could alert the manager, the housekeeper that was passing my room heard me, came to my room, washed the bathtub on her hands and knees to ensure it was clean to my specifications. I was extremely thankful that management gives their employees the latitude to go above and beyond the call of duty to satisfy their customers. I advised the front desk that my husband required additional pillows because he was recovering from hip replacement surgery. They rushed additional pillows up to our room IMMEDIATELY. Our Hampton experience was extremely pleasant. Not only was the bed comfortable and clean but the hotel was quiet even though there were at lease 2 other family reunion families registered there. Although the Wi-Fi was free, it was not reliable at all. It took us almost 30 minutes to get on line and every 15-20 minutes it would go off.

Room Tip: Be sure to ask for room on the 1st floor next to the south entrance, It was extremely quiet on our w...
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank seabrez88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review, August 15, 2014
We have such a great team here they make my job so easy. We encourage our team to be the solution if they can immediately and be proactive like the circumstance you mentioned. I am so happy you enjoyed your stay and had some quality time with your family. I tell the team here be proud of where you work and treat people like they are family. I know I appreciate on travel and I know you did, I hope we will see you soon..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new jersey
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 28, 2014 via mobile

Pros:
This location is very convenient from I-64 (1 mile from exit). The desk staff and rest of hotel crew were awesome. We enjoyed the pool but were disappointed to see there was no hot tub. Rooms were very clean and comfortable.
Cons:
Breakfast was not the usual Hampton offering and quality. Also, make sure your room is not facing the road...quite busy.

Stayed July 2014
Helpful?
Thank MarlboroDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review, August 15, 2014
Awesome !!! It’s great that you enjoyed yourself here with us and you had such nice things to say, We hope you can come see us again and we are making changes to improve the breakfast for everyone. Have a wonderful Summer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 21, 2014

Staff was so helpful with dinner and sight seeing recommendations. The complimentary breakfast was very good. There was so many choices. The room accommodations were clean, smelled clean and very comfortable.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank 890sherryb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review, August 15, 2014
Thank you so much !!! Your comments mean so much to me and the team here it is our energizer. We work hard here and to be validated by the customers we work so hard to provide the best stay we can means so much to us. I want to thank you and resolve to give everyone the experience you had with us. Thank you again!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McKinleyville, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 18, 2014

Quiet and comfortable bed, but nothing special and could not turn off the air conditioning, not worth price we paid (close to $200) for one night. Need to lower the price or up their game. Close to Norfolk airport is a plus. Probably won't stay there again. Not up to Hilton standards. Price should be closer to $100 per night for this type of hotel. Can do better than this. Many other options available. Do your research. Would not recommend to a friend.

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank TimH706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review, August 15, 2014
I am sorry you did not feel you received you best value for your dollar. Our Hotel is comparable to all the hotels with similar amenities in the area. We are ranked here as the number 5 hotel out of 39. We do our best to bring you the quality and value you deserve and will work even harder to become the value and service leader in the Norfolk area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 16, 2014

Very convenient place to stay on our way from NY to Outer Banks NC. Clean, Comfortable & Staff treated us well. Good Burger restaurant next door.. Would stay there again and recommend to other travelers

Room Tip: Not Applicable
See more room tips
Green Features: Not Sure. No idea. Don't want to read about them
  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Service
Helpful?
1 Thank ESully
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan K, General Manager at Hampton Inn & Suites Norfolk-Airport, responded to this review, August 15, 2014
Thank you for your kind words !!! We have quite a few guests who do exactly that on thier travels to the Outer Banks. We are right next to the Highway and you can get up have a great breakfast and be on your way to your second part of your vacation. I like to think of us as a warm up to the main event (vacation). We love having you here and thank you for your true kindness for taking the time to comment on our great hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Norfolk-Airport

Property: Hampton Inn & Suites Norfolk-Airport
Address: 1511 Usaa Dr, Norfolk, VA 23502-5502
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Norfolk
#2 Family Hotel in Norfolk
#5 Romantic Hotel in Norfolk
#7 Business Hotel in Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Norfolk-Airport 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Hampton Inn & Suites Norfolk-Airport Hotel Norfolk
Hampton Inn And Suites Norfolk-Airport
Hampton Inn Norfolk
Norfolk Hampton Inn

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