We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointed”

Chili's Grill & Bar
Ranked #310 of 729 Restaurants in Norfolk
Price range: $1 - $20
Cuisines: American, Southwestern, Barbecue, Mexican
Good for: Bar scene, Large groups, Families with children
Restaurant details
Good for: Bar scene, Large groups, Families with children
Reviewed November 14, 2012

I usually like Chili's, which is why we went here while shopping at Macarthur. Won't be doing that again. Our waitress was friendly enough, but pretty inattentive and slow, even though there wasn't a crowd. No one informed us until after we were seated and had ordered that one of their grills was broken, so there were only a few menu items available (no burgers or ribs, etc). The numerous people seated after us weren't informed either, resulting in a few just leaving. I understand glitches happen, but at least have the hostess tell people before they are seated! This place just felt neglected and definitely not on par with other Chili's I've visited.

    • Value
    • Atmosphere
    • Service
    • Food
Thank CallyGirl87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (30)
Traveler rating
Traveler type
Time of year
Language

24 - 28 of 30 reviews

Reviewed November 3, 2012

Dirty and run down restaurant. Never got my side dish of broccoli until the end of my meal. Staff was friendly, but the restaurant was just not up to par.

Thank MarylandLucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2012

We were seated quickly. They even have outdoor seating on a balcony. I ordered a turkey on toasted wheat and my daughter got a grilled chicken sandwich. We both enjoyed our meals very much. The menu had a good selection of choices and it was very reasonably priced.

    • Value
    • Atmosphere
    • Service
    • Food
Thank LeahK123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2012

Disappointing.

We ordered 2 soda's & the Nacho's as a snack before our OPSAIL 2012 adventure expecting a plate of chips w/ the usual 'nacho stuff' on them. We were shocked when we got a plate put on our table w/ about 8 chips, yes folks, 8 chips. Now each chip had a pc of meat, cheese, & jalapeno on each one but daaaang. We wanted Nacho's not this 'tiny, mini pizza looking cho's.

For a $20 lunch/snack we expected a whole lot more than that. I suggest skipping this big chain in the mall if you're looking for good food/value meal.
On a postive note, the staff was great! Server brought us our soda's before we ran out, that was good considering it in the 90's that day.

    • Value
    • Atmosphere
    • Service
    • Food
Thank italianorosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2011

Hamburger, very thick and good. The hamburger was prepared just like I like it...

Thank rkgunion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Chili's Grill & Bar also viewed

 

Been to Chili's Grill & Bar? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing