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Residence Inn by Marriott Norfolk Airport
Ranked #7 of 37 Hotels in Norfolk
Reviewed August 11, 2014

I've stayed at the Marriott and Residence downtown but each time this Residence Inn has made me feel the most at home. The staff is extremely friendly and Denzel has bailed me out a few times in my past 1 1/2 years visiting here. From offering me great personal advice to helping out a few times with getting a room in a pinch, Denzel has always made my business travel to Norfolk a pleasant stay. Thank you Denzel!

  • Stayed: August 2014, traveled on business
    • Value
    • Rooms
    • Service
Thank Caleb W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christi M, General Manager at Residence Inn by Marriott Norfolk Airport, responded to this reviewResponded August 12, 2014

Dear CalebW:

Thank you so much for your review. We are elated that you were so pleased with the service you received from Denzel that it inspired you to write a review. I read your review in our morning huddle today. Sharing stories of great service from our T.E.A.M. members is the highlight of my day. Thank you for sharing your story and thank you for your business at the Residence Inn Norfolk Airport.

at your service,

Christi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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176 - 182 of 351 reviews

Reviewed August 10, 2014 via mobile

Well presented property, clean rooms, attentive staff, great amenities, gym well equipped

One suggestion - better coffee needed; however conveniently located close to two Starbucks, so I'm good!

As always, Marriott didn't disappoint.

Stayed: August 2014
1  Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christi M, General Manager at Residence Inn by Marriott Norfolk Airport, responded to this reviewResponded August 11, 2014

Dear Jennifer W,

Thank you very much for taking the time to review our hotel for your recent stay. We are excited that you enjoyed our rooms, staff, and fitness center! We appreciate your business greatly. We hope that the next time you are in our area that you choose to come back HOME to the Residence Inn Norfolk Airport with a product and services you can trust!

At your service,

Christi

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Reviewed August 1, 2014

Title says it all. Great and friendly staff,very helpful and welcoming. Always ready to lend assistance or provide good information on things to do or places to go. Look forward to coming back next year.

Room Tip: Any room is good.
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  • Stayed: July 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel C, Manager at Residence Inn by Marriott Norfolk Airport, responded to this reviewResponded August 5, 2014

Dear James S,

We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression.

I am so glad we were your choice for lodging while in the area and that you will choose to come back "HOME" when you visit the Norfolk area in the future. We want to continue to provide you with an experience that you deserve and that you rely on Marriott to deliver!

at your service,

Rachel Cadet
Hotel Manager

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Reviewed July 26, 2014

The stay was pretty awesome but it was the stellar customer service that went out of there way to help and connect you with the downtown Virginia beach which is a couple may minutes away Cheryl and Denzel went out of their way to make sure I enjoyed my time in the hotel and downtown good place

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank shaquille1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel C, Manager at Residence Inn by Marriott Norfolk Airport, responded to this reviewResponded July 30, 2014

Dear shaquille 1

We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We have celebrated with the Associates you have highlighted that made your stay with us so memorable. We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression.

I am so glad we were your choice for lodging while in the area and that you will choose to come back "HOME" when you visit the Norfolk area in the future. We want to continue to provide you with an experience that you deserve and that you rely on Marriott to deliver!

at your service,

Rachel Cadet
Hotel Manager

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Reviewed July 14, 2014

This hotel was awesome. The staff and management was awesome. The manager went above and beyond to make my family welcome and and make my event a success. I would recommend this hotel. The manager Mandy was very personable and was a new addition to this hotel. It was very clean and in an awesome location.

Room Tip: Great accommodations
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  • Stayed: July 2014, traveled with family
    • Location
    • Rooms
    • Service
Thank Patricia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel C, Manager at Residence Inn by Marriott Norfolk Airport, responded to this reviewResponded July 16, 2014

Dear Patricia W,

We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport!

We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression.

We want to be your ONLY choice for lodging while in the Norfolk area. We want to continue to provide you with an experience that you deserve and that you rely on Marriott to deliver!

at your service,

Rachel Cadet
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014

Very clean and well kept hotel, would definitely stay there again next year....The staff at the front desk was extremely friendly and professional, especially Cheryl M....from the time we checked in to the time we checked out she was on her job and doing a great job...Cheryl M even suggested some places for us to go visit and she was very knowledgable about the Norfolk, Hampton, Virginia Beach area that was a plus, as we were there for the Hampton Jazz Festival but we also took in some other sites from her suggestions....I enjoy having the full kitchen and the complimentary breakfast was also great except they need to get some turkey products everyone doesn't eat pork...all in all it was a great weekend and I will be booking for next year vacation.......

  • Stayed: June 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ericka C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel C, Manager at Residence Inn by Marriott Norfolk Airport, responded to this reviewResponded July 16, 2014

Dear Erika C,

We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We will celebrate your comments about Mandy in our morning huddle.

We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression.

We want to be your ONLY choice for lodging while in the Norfolk area. We want to continue to provide you with an experience that you deserve and that you rely on Marriott to deliver!

at your service,

Rachel Cadet
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2014

Very clean and well kept staff was excellent always going out of there way to make your stay great ,in a great location near EVERY THING ,had a great time there !! also the room had a real FULL kitchen , great when u have the family there , again our 2 bedroom room suit was great and really reasonable priced , I would recommend to every one going on a family vaction

  • Stayed: July 2014, traveled with family
    • Location
    • Rooms
    • Service
Thank Tony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel C, Manager at Residence Inn by Marriott Norfolk Airport, responded to this reviewResponded July 11, 2014

Dear Tony L,

We are so excited and proud to have received such wonderful comments about your stay with us at The Residence Inn Norfolk Airport! We thrive each and everyday to ensure that you, our valued guest, receive exceptional service as we welcome you and you leave with a lasting impression.

I am so glad we were your choice for lodging while in the area and that you will choose to come back "HOME" when you visit the Norfolk area in the future. We want to continue to provide you with an experience that you deserve and that you rely on Marriott to deliver!

at your service,

Rachel Cadet
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn by Marriott Norfolk Airport

Address: 1590 N Military Hwy, Norfolk, VA 23502-1813
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Norfolk
#1 Business Hotel in Norfolk
Price Range: $109 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn by Marriott Norfolk Airport 3*
Number of rooms: 130
Official Description (provided by the hotel):
Book a stay at Residence Inn Norfolk Airport and get ready for total comfort. As one of the top hotels in Norfolk, our all-suite Norfolk Airport property offer separate living, eating, and sleeping areas, free high-speed wireless Internet, luxurious bedding, and full kitchens. Enjoy a pet-friendly hotel with a daily complimentary hot breakfast buffet and weekday social hour with appetizers, fitness center, tennis, basketball, outdoor grill, indoor pool, and complimentary grocery shopping service.Residence Inn Marriott Norfolk Airport is a long-term extended-stay hotel offering great amenities and first-class service for business or leisure travel. Our hotel in Norfolk, Virginia, offers a prime location near Norfolk's office and industrial parks, home to Booz Allen Hamilton, CMA/CGM, Zim Shipping, General Dynamics, Northrop Grumman, SAIC, and BAE Systems. The hotel is also located near CHKD, Sentara Hospitals, and Norfolk Naval Shipyard. ... more   less 
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Also Known As:
Residence Inn Norfolk Airport Hotel Norfolk
Norfolk Residence Inn

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