We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Final leg of the east coast road trip!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Residence Inn Norfolk Airport
Ranked #5 of 37 Hotels in Norfolk
Certificate of Excellence
Louisville, Colorado
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Final leg of the east coast road trip!”
Reviewed November 1, 2012

Traveling from Colorado to Norfolk, Virginia. Unfortunately, my son and I ended up in Norfolk at the same time Hurricane Sandy was making her way up north. Fortunately, just windy and rain, but nothing catastrophic during our stay. I've always like the Residence Inn brand, and this hotel did not disappoint. The hotel is located within 10 minutes from the Norfolk Airport and there are a variety of restaurants nearby. There is a really nice mall (MacArthur Center) in downtown Norfolk, which is roughly 15 minutes from the hotel The room was very nice and clean, and the staff was great as well. The breakfast was awesome and hot! Overall, a great stay, especially during the hurricane.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank willman80027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review, December 7, 2012
Dear Mr. Willman80027:

Thank you very much for your review! I actually remember you. You had phoned in to the hotel, prior to your arrival, and I assured you that you would have a place to call home with us during the storm. I am happy that you enjoyed our clean rooms, great staff, and good food! Most of all, I am glad you made it back home safely to Colorado!

Thank you very much for your business! We would love to have you back!

Sincerly,

Christi Moran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

319 reviews from our community

Traveler rating
    187
    86
    28
    12
    6
See reviews for
121
40
8
97
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • Any
English first
Ohio
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed September 26, 2012

This hotel is conveniently located near the Norfolk airport. Our two-bedroom suite was spacious and spotless, the beds very comfortable. It was a very good value for the price. A hot breakfast is available in the morning and "hors d'oeuvres" in the evening. The latter is really a full meal. Neither are anything special, but will keep body and soul together if one doesn't choose to go to a restaurant or to cook in one's room.

Note: Some internet sites say this hotel charges for internet service. It does not. Furthermore, we found the Wifi to be speedier than is typical for hotels.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EFFor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review, December 7, 2012
Dear EFFor:

Thank you very much for your review of our hotel! We greatly appreciate your comments about your spotless and spacious room. We are very proud to boast that we are ranked the cleanest Residence Inn in the Southside or Peninsula of Virginia by Marriott Standards!

We are very proud of our entire staff for this great achievement!

It is also great to know that the additional bandwidth we secured for our guests to stay connected during their stay with us is paying off!

Thank you very much for your business and we hope that the next time you are in our area you choose to come back home to us!

at your service,

Christi Moran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merritt Island, Florida, USA
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 30, 2012

This is the second time I have stayed at this Marriott property (the last time being in 2009). It is one of the better Residence Inns I have stayed at.

Pros:
- Very convenient location. About 10 minutes to Naval Station Norfolk, 30 minutes to Langley Research Center (in Hampton) and best of all about 5 minutes from Norfolk Airport.

- Breakfast is included and good. Many hotels offer the same fare daily because they assume guests don't staying enough to care. This hotel mixes things up enough to keep things interesting, but the favorites are still available.
- Lots of ammenities. Indoor pool, basketball/tennis/volleyball court, billiards table, exercise room that includes two treadmills, two stationary bikes, a stair stepper and a multi position nautilus-type weight machine.
- Happy hour / dinner 3 nights a week.
- easy access to I-64.
- BIG roomy, comfortable suites. My college apartment was smaller than this room.

Cons:
- Breakfast plates are not clean (opt for the foam plates instead of china).
- Rooms are a bit noisy. Walls are thin, but no noise from above or below. Airport noise until about 10:00pm. Road noise noticeable from I-64. Yet I slept well in spite of it all.
-Staff inconsistent. Some were super friendly and cheerful, others very abrupt and business like. Not rude, just not warm and friendly.

In summary, I can recommend this property and I will use it again soon.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bimmermanz3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christi M, General Manager at Residence Inn Norfolk Airport, responded to this review, December 7, 2012
Dear Bimmermanz3:

I greatly appreciate your review of the Residence Inn Norfolk Airport. I would also have to say that our rooms are bigger than my first college apartment as well!

I have reviewed your comments with our associates and Department Heads in detail. Since your review, I have performed guest service and culture training. We need to ensure every guest on every stay receives our warm; friendly, and attentive service.

Thank you very much for your patronage and loyalty to our hotel! During your next week visit you will get to experience our refreshed service and product! We are currently undergoing a renovation in all guest rooms and public areas. Please do not hesitate to contact me directly when securing your next stay.

at your SERVICE,

Christi Moran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bealeton, Virginia
Level Contributor
215 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed August 28, 2012

Always try to stay when I'm visiting my son who is in the Navy in VA Beach. Excellent location near the highways and close enough to shopping and dozens of places to eat if you don't want to cook your food in your room!! Stayed in Rm 319 which is a 1 BR suite and the A/C worked great as did everything else. They have a wonderful indoor pool / jacuzzi too. Don't forget they have a gas grill you can use to BBQ food too.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
123 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed August 20, 2012

This property was a welcome surprise. We needed a crash pad for the night in Norfolk and the Residence Inn had a great rate and decent reviews...so why not give it a shot. All around it was a good quality stay. The room was spacious, comfortable, clean and modern - no complaints. Lobby was also large and modern. MUCH more modern than many Residence Inns - would definitely recommend and stay here in the future. Property is also close to the downtown nightlife making it easy to walk to various bars, restaurants, etc. Only complaint is the parking fee $18! There are several lots for less, making it pretty easy to find a more economical option.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelgal1220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 11, 2012

After traveling for nearly 3 weeks for work it was time to take a family break. The warm reception I received by the front desk staff was refreshing after a nearly 10 hour drive. I need to name two MVP's at the front desk, Cheryl and Tara made it happen for me despite my last minute request to be on the same floor as my children (the hotel was nearly at capacity). When we did get our room in this smoke free property it was clear that the persons who had recently stayed didn't adhere to this policy. I was really annoyed to say the least. Why do people do that? I don't think the $250.00 fine is worth it. The response once again from both Cheryl and Tara was professional and customer driven. I don't believe their response was because of my Platinum status but genuine care for guest.
My family and I had a great time, and the breakfast menu had variety in the two days we stayed. The dog friendly property didn't faze us either,no barking was heard.The rooms need to be updated, with the most recent look. The beds were great and my family was happy.I must admit the airplane were somewhat annoying in the early morning, but it is the Residence Norfolk Airport.

Room Tip: You want to stay on the 5th floor, it's out of the general flow of traffic.
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Eric P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 9, 2012

I am conflicted on this rating. Some things I would rate 4 or 5, others a 3. See below for details. I would have given this a 4 if it weren't for the noise factor & the issues we experienced with the elevator during our stay.

We overall had a good stay at this hotel while we were there for 4 weeks. The rooms were a good size, and we had a separate bedroom and almost full kitchen-- which was a necessity for us since our stay was so long. The kitchen area was very nice. The furnishings were average but a bit dated. If you have a pet, this is a great pet friendly hotel without a weight limit. We have a Golden Retriever, and some hotels won't accept pets over 40 lbs. The staff also gave our dog a treat when they saw him.

The hotel had dinner 2-3 nights a week downstairs, which was pretty good each night. Breakfast offered a great variety and was very good.

The down side of the hotel is the location. It is right on the airport landing strip area so airplanes were taking off and landing early morning and late into the night. We kept the fan going all the time and didn't notice the noise as much after that. There is also a train track on the other side of the parking lot. We only heard the train twice while we stayed there though.

The pool closed down for 1 1/2 weeks of renovations to resurface it. We didn't know this in advance or would have booked elswhere. So they should have a nice pool area open now. Also for about 1 1/2 weeks one of the two elevators kept going out and was out most of the entire 1 1/2 weeks. They finally got it fixed and we had no more problems the rest of our stay. One thing we did notice is that we did not hear noise in the hall much at all during our stay and never while we were in the bedroom. Noise level inside was great!

Overall, I would consider staying here again because the staff was really great. The dining staff and front desk staff were always very friendly and accommodating. Just know going in that there may be concerns about the noise. The hotel was nice overall but not the most updated Mariott we've stayed in. Perfect for pets though! (Just please clean up after them though)...

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank glovermelinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Norfolk hotels
2.8 mi away
SpringHill Suites Norfolk Virginia Beach
0.3 mi away
Hampton Inn & Suites Norfolk-Airport
0.5 mi away
La Quinta Inn & Suites Norfolk Airport
Show Prices
Show Prices
Show Prices
4.8 mi away
Residence Inn Norfolk Downtown
0.2 mi away
DoubleTree by Hilton Hotel Norfolk Airport
5.0 mi away
Norfolk Waterside Marriott
Show Prices
Show Prices
Show Prices

Been to Residence Inn Norfolk Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Norfolk Airport

Property: Residence Inn Norfolk Airport
Address: 1590 N Military Hwy, Norfolk, VA 23502-1813
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Norfolk
#1 Business Hotel in Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Norfolk Airport 3*
Number of rooms: 130
Official Description (provided by the hotel):
Residence Inn, an extended stay hotel that is pet friendly and provides complimentary airport shuttle to and from the Norfolk International Airport (ORF). We have weekly social receptions to mingle with other guests or have a leisurely one on one basketball game on our court. We are only a few miles from the Virginia Beach Oceanfront family friendly activities, Farm Bureau Amphitheater, and downtown Norfolk's corporate district. Spacious suites with fully equipped kitchenettes and separate bedrooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Hotwire, Orbitz, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Residence Inn Norfolk Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Norfolk Airport Hotel Norfolk
Norfolk Residence Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing