The staff at this hotel is the friendliest, most helpful staff I have ever encountered in any hotel, ever! I've traveled a good bit for business & have never been treated so well by hotel staff. My reservation was unable to be located when I arrived (due to no fault of the hotel, priceline messed up my name), but they were able to get me a room at the rate on my confirmation. Everyone at this hotel, regardless of their job, was extremely friendly & accomodating. The room was what I expected, very clean, & the housekeeping staff was great. The hot breakfast in the morning was good & there was plenty to eat. We wanted a hotel close to the beach, but away from the crowd & this was it - just jump on the highway & you're there in 10 minutes or so. The only complaint I had was no smoking, but most hotels are non smoking anymore, so it's not really a complaint. Once I was home, I realized my credit card had been charged for the original reservation as well as for my stay. All it took was a five minute phone call & Jennifer, the manager, was able to locate the charge & issue a credit. Overall, I had a great experience at this hotel, I would definitely recommend it!!
- Official Description (provided by the hotel):
- Springhill Suites by Marriott Norfolk/Virginia Beach is a centrally located all suites hotel near Virginia Beach, VA. Only minutes from Virginia Beach Town Center and the Virginia Beach Oceanfront activities. Farm Bureau live is only a short drive from our Spring Hill Suites Norfolk hotel. ... more less
- Reservation Options:
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- Also Known As:
- Springhill Suites Norfolk Virginia Beach Hotel Norfolk
- Norfolk Springhill Suites