We enjoyed our stay at the Downtown Courtyard where we stayed for 5 nights. The property lobby area has been renovated like most Courtyards by now - the rooms are a bit worn but were clean and comfortable. We had a problem with cigarette smoke coming from the floor below, but the manager did a nice job of taking care of us and moving us to different rooms. Overall, the hotel was just your average Courtyard from a property standpoint, but the staff really made the difference. The front desk employees, especially Devon, were outstanding, friendly and easy to talk to every day. Our valets were great guys and very quick to get our car and make sure we were taken care of. We really had a fun time with the cafe staff every morning who were great to talk to and made great french toast - that the majority of the family ordered every morning.
- Official Description (provided by the hotel):
- Courtyard Norfolk Downtown has the friendly and efficient service you have come to expect from Courtyard by Marriott. Located in the heart of downtown Norfolk you will be able to walk a few blocks in any direction and experience the finest shopping, shopping and entertainment in the Norfolk area. ... more less
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- Also Known As:
- Courtyard Norfolk Downtown Hotel Norfolk
- Norfolk Courtyard
- Norfolk Marriott