Our group had adjoining rooms and both rooms had problems with the air-conditioning. I called the front desk and had them send up a repair person as the unit was not cooling. I watched as he removed the cover from the unit. There was at least a 2 1/2" build up of dust on the filter. The filter was replaced and the unit began to cool the room to a small degree.
In the middle of the night, the adjoining room's unit kicked into heat mode and could not be shut off or set back into cooling mode. My friends had to be moved into another room at 2:30 a.m. Someone needs to have a chat with the people responsible for maintaining these units.
The rooms were clean and other than the above mentioned problems, we enjoyed our stay here.
- Official Description (provided by the hotel):
- Courtyard Norfolk Downtown has the friendly and efficient service you have come to expect from Courtyard by Marriott. Located in the heart of downtown Norfolk you will be able to walk a few blocks in any direction and experience the finest shopping, shopping and entertainment in the Norfolk area. ... more less
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- Also Known As:
- Courtyard Norfolk Downtown Hotel Norfolk
- Norfolk Marriott
- Norfolk Courtyard