I stayed at this hotel while on business. Although the room was clean, when I arrived, there were no hand towels or wash clothes, no kleenex and the toilet paper was nearly all gone. We had elected to not have room service and I let the front desk know of this as part of their 'green incentive'. However, on Tuesday morning when I went back to my room to retrieve something, there was a housekeeper stripping the beds. I told her we wanted to be environmentally responsible and didn't need to have bedding changed. I had to leave to get to my meeting. When I returned, the beds had been stripped, there we no sheets and one of the comforters had been taken!!!! I called down and got the sheets and comforter replaced and then had to make my own bed!!!!!!!!!!!!!!!!!!!!! NOT what I would expect from a Marriott. The location of this hotel is great yet it is a bit run down. Just not up to what I would consider Marriott quality.
- Official Description (provided by the hotel):
- Courtyard Norfolk Downtown has the friendly and efficient service you have come to expect from Courtyard by Marriott. Located in the heart of downtown Norfolk you will be able to walk a few blocks in any direction and experience the finest shopping, shopping and entertainment in the Norfolk area. ... more less
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- Also Known As:
- Courtyard Norfolk Downtown Hotel Norfolk
- Norfolk Marriott
- Norfolk Courtyard