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Holiday Inn Express Hotel & Suites Norfolk International Airport
Ranked #5 of 37 Hotels in Norfolk
Certificate of Excellence
california
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Very comfy”
Reviewed October 7, 2012 via mobile

We stayed one night at this hotel near the Norfolk airport and it was very nice. We had a late check in and the guy in the front desk already got our keys ready. We had a two comfy queen beds in the fifth floor and it was comfy and quiet. I slept well after a tiring flight. The couch in the living room turns into a bed. The tv's were flat screen. They had a microwave, mini ref, coffee maker in the room. The bathroom was big and shower was great. The price I pay of 119 includes free breakfast but we missed it because we were up late. Breakfast was 7-10am. And I like that check out time was 12p. Overall we had a really great stay. The kids loved it. The area or the surrounding view is not the best but I didn't care for that. Checkout was a breeze. This is my first holiday inn stay and I had a great first impression

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maharlikah2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review, October 10, 2012
Greetings Traveler,
Thank you tremendously for your review of our hotel. Nothing means more to us than to hear the feedback from our most valuable asset, our guests. We pride ourselves on making an initial lasting impression, which it seems that our front desk agent exceeded at during your check in process. Our rooms are some of the biggest around and every furniture piece was carefully selected to ensure sensibility and comfort for our travelers, so it is great to hear that the beds, televisions, and other in room amenities were appreciate during your stay. I’m sorry to hear that you were unable to take advantage of our complimentary hot breakfast (especially since we have been working with guests comments to find way to improve it). Hopefully, the next time you’re in the area, you will choose us again and be able to take advantage of having breakfast before leaving. I have passed along that our hotel left a lasting impression for a first time Holiday Inn patron to the rest of the staff and look forward to your return.
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259 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • German first
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English first
VA
Level Contributor
3 reviews
3 hotel reviews
Reviewed September 25, 2012

Great location. We stayed for a family reunion and were accomodated. The only issue, i noted, and it didnt happen to me, but several other family members and visitors, was the pool area ran out of towels. Clean, Great Breakfast, Bed,,,,,so, so. Kinda condensed. Suites are spacious. Good front desk customer service as well as cleaning staff. Would stay again.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 786fellicias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review, October 10, 2012
Greetings Traveler!

Thank you so much for your recent review of our property. Hearing the opinions and feedback from guests is of the utmost importance as it is how we continue to constantly and consistently provide an excellent hotel experience for everyone. I will make sure that we look into the issue pertaining to the towel shortage in the pool area to figure out how we can improve on making sure that doesn’t happen again. We pride ourselves on our clean hotel and exceptional hot breakfast, so to read that you found them to be equally great is wonderful. Your concern regarding the mattress has been notated as well and will be looked into with our housekeeping department to ensure that we are being notified of any potential issues with the comfort levels. We look forward to seeing you again and hope that your next visit is as great as this one with us.
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Woodbridge, Virginia
Level Contributor
118 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 21, 2012

Our company employees and myself have stayed here now for over three weeks and we made the right decision to stay here. The facility is very clean, the staff very cordial, and the breakfast a nice treat for in the morning. The rooms (suites) are very nice and clean as well. The traffic in the area is robust, but once you park at the hotel, several restaurants within walking distance. Check out the Itilian sub shop across the street! The only draw back, plenty of construction workers stay here and they like to "get together" outside at night and if you on a lower level, you might as well join the party! Overall, a very nice hotel with a nice pool and great work out facility.

Room Tip: Try to be on the higher level, more quiet there! Call Lewis for great group rates as well.
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vikes57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review, September 25, 2012
Greetings Traveler!

Thank you so much for your review of our property and know that we are extremely happy that you and your company chose to stay at our hotel. We pride ourselves on cleanliness and creating a welcoming environment with our staff. The traffic can be a bit much at time, but luckily as you pointed out, there are many options to eat within walking distance, so no need to battle the traffic.

I do apologize that the construction workers were loud during your stay with us and will bring it to the attention of management as to how we can curb this from reoccurring. We appreciate your continued patronage to our hotel and look forward to better serving you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WI
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 18, 2012

We spent 4 nights at The Holiday Inn Express while attending an event in Virginia Beach. The traffic in the area was a bit of a problem but the staff at this hotel were very accommodating. They helped with printed directions to restaurants, convention center, etc. The rooms, pool area, and breakfast area were clean and neat at all times. If you like separate sleeping/living quarters with a door in between, this hotel would be perfect. I would definitely stay here again!

Room Tip: We had a room on the fifth (top) floor. We did not hear anyone or anything.
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Stayed September 2012, traveled with friends
Helpful?
Thank jdmWi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review, September 25, 2012
Greetings Traveler!

Thank you so much for the positive review! It means absolutely everything to use to hear the feedback of our guests and hope that in the future when your with us, we can continue to shine! It is our No. 1 goal to always go the extra mile and assist in any way that we can to make your stay with us and the city a pleasurable and memorable one.

We look forward to seeing you again next time around!
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Panama City, Panama
Level Contributor
123 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed September 13, 2012

We spent the night at the Holiday Inn Express as our flight left at 6am. the next morning. Front desk folks were warm and welcoming, our room was clean as could be and well appointed, Pete the driver took us to a fabulous restaurant (the Aberdeen Barn (shuttle service is free any where within a 5 mile radius of the hotel), wake up call was on time and the airport shuttle was ready to go when we arrived. Only complaint, and it is a small one, is that the bar was out of white rum - smile. I must also add that of the 4 hotels in the same area, the Holiday Inn was the least expensive.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HolyCrossSanPedro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review, October 10, 2012
Greetings Traveler!
Thank you so much for your kind words about our hotel. It is great to read the experiences that people have with us and to be able to share them with other visitors to the site about how amazing our hotel is to stay at when in the area. I am glad to know that we were the most cost effective for your stay and that you found the shuttle service pleasing. We look forward to seeing you next time you’re in the area!
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Brighton, Michigan, United States
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 31, 2012

Stayed here to greet our sailor coming in on leave. (Norfolk Naval Station is about 30 minutes/$53 cab ride away) The hotel is clean, appealing and nicely appointed. The spacious suite effect was perfect for our family, giving my nephew a bit of privacy after being at sea for 8 months! The rate was reasonable, everything we needed was within walking distance. (Walgreen's is right at the end of the parking lot!) The breakfast buffet was simple (breads, cereal, yogurt, juice, coffee, etc.) but fresh. The pool is indoors and appears rarely used. We noticed a number of Navy personnel staying which is a testimonial to a decent stay since there are many hotels to choose from that are closer to the base. (No, they weren't all on leave!) Good value for the money! We will definitely stay here again!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review, September 7, 2012
Greetings Traveler,

Thank you so much for your kind words in regards to our hotel. It is our number one goal to provide an outstanding hotel experience when you choose us as your "home away from home". We are glad that you found our hotel rooms to be spacious and allow your nephew his privacy after being away for so long.

You would be correct about Navy personnel in our hotel, we consistently host a heavy government market in our hotel and believe, as you have mentioned, that is is due to our customer service and overall hotel environment.

We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loganville, Georgia
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 28, 2012

this location is ideal for easy access to the airport, Hampton, virginia Beach, newport news, chesapeake, portsmouth area. Traffic builds up about 3;30 pm. easy to get to shopping such as (walmart_across the street, kmart, Target). fast food areas, and downtown Norfolk.. The hotel is a two room suite, updated with 2 flat screen tvs, countertops, separate bedroom, indoor pool-spa,bus center, exercise room, lobbby eating area which is kept clean. Ample parking and next door to Walgreens. I did not go to the city beaches, but i did go to Virginia Beach front which is really only a 15-10 minute easy drive. I would suggest going to the beach on the less crowded non- resort area where you can find free parking.

Room Tip: higher floors are preferable
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  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blessed7_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressNorfolk, Director of Sales at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review, September 7, 2012
Greetings Traveler,

Thank you so much for your review of our hotel. Nothing means more to use then to be able to read the words of our guests expressing their positive or negative experiences with our hotel. We are very pleased to know that you found our accommodations to your liking and we were able to give you a great alternative to the pricier oceanfront properties. I hope that when you return to the area, you will continue to show patronage to our hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Norfolk International Airport

Property: Holiday Inn Express Hotel & Suites Norfolk International Airport
Address: 1157 N Military Hwy, Norfolk, VA 23502-2434
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Norfolk
#4 Business Hotel in Norfolk
#6 Family Hotel in Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Norfolk International Airport 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Our Norfolk hotel near Norfolk International Airport offers a free airport shuttle! We are three miles from Norfolk International Airport. Centrally located in Hampton Roads with easy access to Norfolk, Virginia Beach, Suffolk, Hampton, Chesapeake, Newport News, Williamsburg. Whether you are coming to Norfolk on vacation or to meet with business prospects, The Holiday Inn Express & Suites Norfolk Airport offers brand new accommodations to give you the best possible stay. A convenient commute for the business traveler, Holiday Inn Express & Suites Norfolk Airport offers easy access to many local businesses: Norfolk Industrial Park, Lake Wright Executive Center, CHKD, Virginia Wesleyan, Norfolk State University, Old Dominion University, NAB Little Creek, NAS Oceana, Fort Story Naval Station, Naval Station Norfolk. Leisure travelers can enjoy a hotel that embodies the spirit of Norfolk and the mermaid legend. Atargatis welcomes you to the city of art, entertainment, culture, and natural beauty! Favorites include: Nauticus, Virginia Beach Ocean Front, MacArthur Center, Norfolk Botanical Gardens, Norfolk Zoo, Chrysler Museum, Scope, The Norva, Verizon Amphitheater, Battle Ship Wisconsin, Norfolk Cruise Port. Then journey to Historic Williamsburg, Busch Gardens, Water Country USA. ... more   less 
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Holiday Inn Express Hotel And Suites Norfolk International Airport

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