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“Our favorite Best Western”

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Best Western Plus Holiday Sands Inn & Suites
Ranked #7 of 37 Hotels in Norfolk
Certificate of Excellence
GreenLeadersBronze level
Keeling
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Our favorite Best Western”
Reviewed June 5, 2014

We just returned from spending two nights at this hotel. We had a fabulous time. Upon arrival, the staff called me by name even though it had been over a year since we had been there. Temesha made sure that we had a room with a great view of the Chesapeake Bay. The check-in experience was hassle-free as was the check-out experience. For my husband and me, this was like coming back home. The deck was beautiful, the pool was pristine, and everyone at this hotel made us feel welcomed and important. We can't wait to go back!

Room Tip: Get a room in the Tower section that has a private balcony. Stay on floors 2-5 for the best view.
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  • Stayed June 2014, traveled with family
    • Value
    • Location
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Helpful?
Thank Janice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad M, General Manager at Best Western Plus Holiday Sands Inn & Suites, responded to this review, June 18, 2014
Thanks for sharing your experience with us. I am glad to hear that you had yet such another wonderful time here. My staff does a great job of making our guests feel like they are family and welcome. I hope that we will continue to stay with us, and that we continue to make you feel as special each and every time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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787 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (111)
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English first
Muskogee, United States
1 review
Reviewed June 3, 2014

I lived near the area of this hotel in the 70's & this was not one of the better areas to be around. I selected this hotel based on convenience to family location, but was concerned on what I may be getting. I was very pleasantly surprised on the quality on this hotel & how well the area in general has been improved from what I remember. The staff could not of been better & rate right up there with some of the top rated hotels I've stayed in. We will definitely be using this hotel again when visiting family in Norfolk.

  • Stayed June 2014, traveled with family
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank Kimber R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad M, General Manager at Best Western Plus Holiday Sands Inn & Suites, responded to this review, June 18, 2014
I am glad to hear you decided to gave us a try and liked your experience. The area itself has improved immensely over the past several years, and my staff take great pride in making sure the rooms and property are well maintained. They also take pride in taking care of our guests and making sure they are treated like family and have a wonderful experience while staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stradbroke, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 2, 2014

lovely room with view over beach and magnificent sunrise. shame the room is dull and dark and not respresentative of sea location. great staff on reception. area a bit grim, nothing in walking distance for good food or drinks.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank jayne52red2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad M, General Manager at Best Western Plus Holiday Sands Inn & Suites, responded to this review, June 18, 2014
Thank you for letting us know how your stay was. From our bay view rooms the view of the sunrise are incredible...but also from our patio as well if you do not have a room with a bay view. We are in the beginning phases of a 36 month renovation with will include exterior and interior painting, new furnishings, an expanded breakfast room, and many other exciting changes. Because we are in a more residential area, there are not many restaurants within walking distance, but there are several really great restaurants within a 5 mile radius from us...most within a very short 5 minute drive.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 29, 2014 via mobile

Our first night at the hotel the toilet was plugged. We could not get the toilet unplugged so they upgraded our room. The employees were very apologetic after the toilet incident and they did everything they could to make her stay pleasant. From that point on we enjoyed our time at the hotel.

Stayed May 2014, traveled with family
Helpful?
1 Thank Gary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad M, General Manager at Best Western Plus Holiday Sands Inn & Suites, responded to this review, June 6, 2014
I am sorry to hear that you had some issues your first night staying with us, but glad to hear that my staff took care of the problem and made the rest of your stay enjoyable. I hope if you are in the area, that you will come stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kennewick
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 28, 2014

Super location if you have Army, Navy or Air Force business or just passing through Norfolk. We stayed here for 3 days and will do it again. We visited Ft Eustis for an Arm AIT graduation and site seeing. We had a suite located on the top floor. The view was fantastic, the room was a little out dated, but was quiet and everything (TV, frig and Air) worked well. The breakfast was OK and the staff was wonderful. We didn't use the pool, but it looked fun and full of kids. The beach was clean and the surf was nice to walk in. You must have your own car (no airport shuttle), but hotel parking was not a problem. There is lots to see in Norfolk and Newport News. The tunnel under Chesapeake bay between the two cities is very interesting. Lots of ocean traffic over the tunnel. Price is right...

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Horizon787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad M, General Manager at Best Western Plus Holiday Sands Inn & Suites, responded to this review, September 24, 2014
Glad to hear that you enjoyed your stay with us. We are centrally located to most of the major military installations in the area, and a big supporter of members of the armed services.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisonburg, Virginia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 28, 2014

This hotel was very nice -- clean and convenient (a few minutes drive) to Virginia Beach while being set back away from the hustle and bustle of the boardwalk and city. We also drove to Sandbridge, which was about an hour away, so this hotel was a nice, lower-cost place to stay while still convenient to our selected points of interest. The staff were AMAZING. Everyone from the front desk people to the breakfast staff to the housekeepers were all super-friendly and helpful. I don't think I've experienced a staff near as friendly even in some of the 5-star places I've stayed. And the continental breakfast was fantastic -- scrambled eggs, bacon, Belgian waffles, omelets, and the usual cast of pastries and bagels.

The one drawback was that it was a bit noisy in the early-morning hours when people were packing up to leave, etc., since the suite doors do open right out into the parking lot and a lot of families stay here. But, I'd say that comes with the territory with this type of hotel. Overall we were extremely pleased and would definitely stay here again!

  • Stayed April 2014, traveled as a couple
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Helpful?
Thank Ashley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola, United States
1 review
Reviewed May 27, 2014

The Best Western Plus Holiday sands Inn & Suites, Norfolk was very nice and an excellent value. The hotel is right on the beach in Ocean View and has beach access as well as a very nice patio area and pool. We spent a lot of time just laying by the pool and on the patio. The service was excellent and the staff were very nice and helpful. The hotel is conveniently located near I-64 and between the Naval bases. We were able to easily get to Downtown Norfolk, NS Norfolk, as well as NAS Oceana Dam Neck Annex for a wedding reception. I would highly recommend this hotel for anyone looking for a great hotel at a reasonable price and I will definitely consider this hotel in the future if traveling to the area.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Brett R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Holiday Sands Inn & Suites

Property: Best Western Plus Holiday Sands Inn & Suites
Address: 1330 E Ocean View Ave, Norfolk, VA 23503-2208 (Formerly BEST WESTERN PLUS Holiday Sands Inn & Suites)
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Norfolk
#2 Green Hotel in Norfolk
#3 Romantic Hotel in Norfolk
#5 Business Hotel in Norfolk
#5 Family Hotel in Norfolk
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Holiday Sands Inn & Suites 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western Holiday Sands Hotel Norfolk
Best Western Norfolk
Norfolk Best Western

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