I own a home near this hotel and was back to check on the tenant renting it. I have driven past this hotel many times and from exterior appearances thought it to be above average for the area. I found the staff courteous and helpful. I was disappointed however, in the size of the room. It had to be the smallest hotel room I've ever seen. It had a queen bed, two side tables, a table and two chairs, a dresser with a TV on it, and a unit which housed a microwave and refrigerator. A small safe was in the closet. The furniture was too large and their were too many pieces to make it comfortable. We couldn't even sit down at the table as it was crammed into the corner between the closet and the TV stand/ dresser. I would recommend getting a room with two beds even if you don't need one. Surely it provide more "elbow" room than the queen room did. If you are traveling alone you might be OK with the smaller room but it was too small for two people. Also, I went to use a hand towel and the the backside of it was covered in some kind of yellow substance. I showed it to the clerk when I checked out. He was very apologetic and discounted the room 10%. I wasn't expecting to receive a discount, simply wanted to make him aware of the problem. Again, he was very apologetic. We got up too late to take advantage of the free breakfast so I can't comment on the food. The room decor is somewhat dated but acceptable. Overall, if you are looking for a reasonably priced room on the Chesapeake Bay and are more interested on leisure time on the beach or visiting the other historical sites, this hotel is fine. It was not comfortable for a business traveler who may need to work from the room.
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- Also Known As:
- Best Western Holiday Sands Hotel Norfolk
- Best Western Norfolk
- Norfolk Best Western