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Best Western Plus Holiday Sands Inn & Suites
Ranked #6 of 37 Hotels in Norfolk
GreenLeadersBronze level
heaters, United States
1 review
“our stay”
Reviewed August 2, 2013

staff was very friendly and helpful. the pool was exceptionally clean and well took care of. would definitely recommend this hotel. The neighborhood was very friendly and centrally located to lots of things to do.

  • Stayed July 2013, traveled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWHSIS, General Manager at Best Western Plus Holiday Sands Inn & Suites, responded to this review, August 8, 2013
I am happy to hear that you enjoyed your vacation. Our maintenance staff takes great pride in our bay front eco-friendly saltwater pool and patio area. I hope that you will enjoy our location again next summer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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824 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (112)
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English first
Waynesboro, Virginia
Level 1 Contributor
4 reviews
Reviewed July 31, 2013

We thought that we were getting a suite with a full kitchen, but only to find out that it was a mini suite. We put on the card for a full cleaning of the room and came back to find that the bed was hardly made, it looked like the bed spread was just pulled back onto the bed. Plus there were cans and trash still on the tables and end tables. There were new towels and the trash in the cans were emptied. My husband noticed that one of the employees doing the cleaning was playing with her cell phone. In a place of business I don't believe that an employee should be using his or her phone unless in an emergency. I guess it was because we were near the water, but the room felt "moist", damp feeling.

Room Tip: If you want a full suite with a full kitchen make sure when you book the room that that is what you...
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  • Stayed July 2013, traveled with family
    • Value
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Helpful?
Thank Shaunna Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 31, 2013

My sisters and I had a weekend getaway and stayed here for the first time. The staff at the front desk was exceptionally pleasant and helpful. We stayed in the 2 Queen room w/balcony. The room was clean and nicely decorated with a great view of the ocean. We enjoyed the continental breakfast selection although as others stated, the room is a bit small. We had a small issue with our AC, but maint. came right away and changed the air filter. It still struggled to keep the room cool, but it was bearable and we weren't in there that much anyway. The kitchens aren't really stocked with anything other than a few utensils, but we didn't cook in anyway. The whole grounds were kept very clean and the pool was a nice size. We didn't spend much time at the pool due to some rowdy kids jumping in and a couple of them throwing balls. One hit my sister when she was laying on a lounge chair. It might be nice to have someone check the pool area from time to time to help ensure it's enjoyable for everyone. Do always check your bill at checkout. It's just the smart thing to do. We had an extra fee but was very kindly compensated. The beach area is very nice. A little more trash than at other beaches I've been at, but not excessive. I'm assuming they don't groom this area. There is a really cool spot at low tide to the left of the building up by the jetty area where the rocks are. We were able to walk out to the rocks and saw crab in the water, a couple of jelly fish, etc. Overall, was very happy and will hopefully be returning again!

  • Stayed July 2013, traveled with family
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Helpful?
Thank Beachfreak65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC, United States
1 review
Reviewed July 31, 2013

We stayed in the apartment suite, and we enjoyed our entire stay. There was enough room for us to have our things for the beach, to have meals, and no arguments with 3 TVs. We plan to return next year to enjoy the beach and the numerous local sites, i.e. museums, zoo, water park, dinner cruise, etc... Great area for families with children of all ages.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western

Helpful?
Thank Sonya C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clinton, United States
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 31, 2013

We stay at the Holiday Sands multiple times during the year, and each time, we are not disappointed. Besides the cleanliness of the hotel, it's not too often you can return to a hotel and find many of the same staff members, who know you by name and treat you like family instead of a guest. This is a hidden gem and we are glad we have found it! We always leave feel refreshed, and wanting to stay just one more day!

  • Stayed July 2013, traveled as a couple
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank Yvette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWHSIS, General Manager at Best Western Plus Holiday Sands Inn & Suites, responded to this review, August 9, 2013
Ms. Yvette, we are glad to hear that you have repeatedly enjoyed your stays here with us. Our staff takes great pride in making sure they make every guest feel welcome.
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Woodbridge, United States
1 review
Reviewed July 30, 2013

Great location. Room was very clean and appeared to have been upgraded since our last stay. Was quiet and we were able to rest and recover from several days of road travel and have a great day visiting with our granddaughter and her family. Great beach.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belford NJ
Level 5 Contributor
84 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 29, 2013

We stayed at the Best Western because it was close to our son's home. We were attending an Air Force retirement ceremony at Langley AFB. Many of our relatives also stayed at the Best Western. The price was reasonable and the staff was very friendly and helpful. The rooms were clean and comfortable. The pool was great and the motel is located right on the beach. I would stay here again.

  • Stayed June 2013, traveled with family
    • Value
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    • Rooms
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Helpful?
Thank DonG498
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWHSIS, General Manager at Best Western Plus Holiday Sands Inn & Suites, responded to this review, August 9, 2013
I would like to thank you, a Senior Contributor, for taking the time to give us your opinion on our property. I am pleased to hear that your stay with us was an enjoyable one, we are strong supporters of the brave men and women who serve our country, and try our best to accommodate them and their families.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Holiday Sands Inn & Suites

Property: Best Western Plus Holiday Sands Inn & Suites
Address: 1330 E Ocean View Ave, Norfolk, VA 23503-2208 (Formerly BEST WESTERN PLUS Holiday Sands Inn & Suites)
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Norfolk
#2 Green Hotel in Norfolk
#3 Romantic Hotel in Norfolk
#5 Business Hotel in Norfolk
#5 Family Hotel in Norfolk
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Holiday Sands Inn & Suites 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western Holiday Sands Hotel Norfolk
Best Western Norfolk
Norfolk Best Western

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