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“Best place in town!”

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Candlewood Suites Norfolk Airport
Ranked #20 of 37 Hotels in Norfolk
Norfolk, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Best place in town!”
Reviewed March 18, 2013

I travel alot in my line of work and Candlewood Suites have the cleanest rooms, the friendliest people do deal with and the most comfortabe rooms for the amount of money . Dru at the Norfolk location is a wonderful person and helps in every way to make your stay is a great experience. I stay here whenever I am in town!

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vanessa E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elsie C, Manager at Candlewood Suites Norfolk Airport, responded to this review, April 18, 2013
When an experienced traveler such as yourself stops by our Candlewood Suites Norfolk Airport and can give us such a wonderful review it brings a great amount of joy. It lets us all know that we are providing great service to each one of our guests.
We hope that you will continue using Candlewood Suites Norfolk Airport as your hotel of choice when you are in the area.

Elsie Cabrera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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114 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Hartford
Level 6 Contributor
338 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed March 12, 2013

I stay at Candlewood Suites properties whenever possible when traveling by myself on business. They are consistant in their quality and value. The Norfolk Airport property is up to the standard and a great value. Close to shopping, and many restaurants. With a full kitchen area with full size refrigerator its a treat for this business traveler to cook my own meal once in a while. The staff is very friendly and willing to please. I strongly recommend you stay here on your next visit to Norfolk.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank steve375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elsie C, Manager at Candlewood Suites Norfolk Airport, responded to this review, April 18, 2013
Thank you so much for pointing the great location our hotel is in. Everything is within close proximity of the hotel. The Candlewood Suites Norfolk Airport offers everything a person who is traveling on business might find themselves needing. We hope that you will consider us again next time you are in the Hampton Roads area.

Elsie Cabrera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norfolk, Virginia, United States
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 11, 2013

My husband and I have 4 kids we love this hotel as our fav retreat from the kids, the king suite is great, "Tiffany" the night front desk clerk, she is "OUTSTANDING", everytime, even though the fire alarm went crazy for 25min, and we had to go outside (issue on 4th floor) and the bed had come a loose, (easily fixed), her "CUSTOMER SERVICE" IS SO GRANDE, we couldnt complain. Thanks again for a great night sleep.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Veronica V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elsie C, Manager at Candlewood Suites Norfolk Airport, responded to this review, April 18, 2013
First I would like to apologize about the inconvenience caused by the fire alarm. So good to hear that Tiffany was able to make your stay a pleasant one.
We hope you will continue using us as your retreat.

Elsie Cabrera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norflolk
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 11, 2013

I have been working out of town for close to seven years. There have been plenty of ups and downs in regards to lodging. This hotel is one of the ups. The room is essentially an apartment with most of what you need for day to day living. The hotel has a gym and laundry that guests can use freely. The staff are courteous and willing to help. I have had dealings with most of the front desk staff and have found Dru to be particularly attentive, sharp, and efficient. I look forward to a continuing business relationship with this hotel.

John Casey

Room Tip: Lower floors mean quick elevator trips if any.
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elsie C, General Manager at Candlewood Suites Norfolk Airport, responded to this review, April 3, 2013
Mr. John K.,

My name is Elsie Cabrera and I am the General Manager for the Candlewood Suites Norfolk Airport. I am so happy to hear that you found all you were looking for in our Suites. We want to offer nothing but the comfort of home to our guests. We hope that you will keep turning to the Candlewood Suites as your stop when visiting the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 8, 2013

This hotel offers exceptional value for all Suites hotel. I recommend highly for short or extended stays. Great Staff, great family friendly atmosphere, and very clean and comfortable rooms. Free washer/dryer useage is certainly a plus!

Room Tip: Free washer/dryer use.
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elsie C, General Manager at Candlewood Suites Norfolk Airport, responded to this review, April 3, 2013
Thank you so much for the wonderful compliment. We strive to provide a warm, inviting environment. We hope that you will use our hotel on your next visit into the Hampton Roads area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McGuire AFB
Level 6 Contributor
96 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed February 14, 2013 via mobile

This place was pretty awesome. Had a full size fridge, dishwasher, blow dryer, iron and board, stove, coffee machine, and microwave. This hotel is an extended stay hotel so most others are there on business which is nice because it was quiet. The only bad thing that happened was because I got their number from Priceline instead of googling the hotel, they prices were different. Apparently I called a 1800 number where I'm sure someone was just trying to make commission off of me. Nonetheless, the manager was nice but we still had to pay the pet fee when we were told over the phone that there was none. He, did however, only charge us 75% of the fee which we ended up getting a full refund because there was a really bad leak in one of our rooms. So they refunded us for the inconvenience which was nice. Overall it was the clean, the staff was quick, efficient, and very helpful and nice.

Stayed January 2013, traveled with family
Helpful?
2 Thank VanessaCampa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elsie C, General Manager at Candlewood Suites Norfolk Airport, responded to this review, February 18, 2013
Vanessa Campa,

Thank you for your recent correspondence regarding Candlewood Suites Norfolk Airport. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to recieve praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our staff's effort and takes the time to say thank you. Your comments will be shared with our entire stadd, as reienforcement to continue their efforts to make the Candlewood Suites Norfolk Airport a leader in excellence.

Once again, thank you for your thoughtful comments. We look foward to the opportunity of serving you in the future. Thank you for choosing IHG.

Sincerely,
Elsie Cabrera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murrieta, California
Level 6 Contributor
168 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed December 4, 2012

We were in Norfolk for the inactivation ceremony of the USS Enterprise and had no idea where to stay. So glad we picked this! Not only was the room comfortable but the little store onsite had just what we needed for a quick breakfast in room as we had to be on a shuttle bus to the base by 6 a.m.

There's lots of restaurants nearby as well as shopping and a movie theater. It's very convenient to the freeway too.

The staff is very helpful and friendly and it's one of the few places we stayed on our trip that didn't gouge us for parking - it was free! We'd definitely stay again!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank Malcolmsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Norfolk Airport

Property: Candlewood Suites Norfolk Airport
Address: 5600 Lowery Rd, Norfolk, VA 23502-2233
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Candlewood Suites Norfolk Airport 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Candlewood Suites Hotel Norfolk Airport (ORF) - Hampton Roads, VA. The Candlewood Suites Norfolk - Airport is a member of the IHG family brands of hotels including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express and Staybridge Suites Hotels. The Candlewood Suites is the perfect hotel for the long term government travelers, project teams, training, relocation, temporary & corporate housing needs. The Candlewood Suites - Norfolk Airport Hotel is centrally located 2 miles from the Norfolk (ORF) Airport on Military Highway between I-64 & I 264; minutes from VA Beach, Chesapeake, Suffolk, Portsmouth. Our hotel is close to Northrop Grumman, Lockheed Martin, USAA, Portfolio Recovery, Keane Inc., General Dynamics, Naval Station Norfolk, Naval Amphibious Base Little Creek, Naval Air Station Oceana & Norfolk Naval Shipyard. The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to meet your extended stay or short term hotel needs. Our pet friendly hotel (fee applies) offers studio and one bedroom suites featuring fully-equipped kitchens, spacious living & work areas, Flat screen TVs with DVD players, free wired & wireless Internet. Other features include 24-hour business center, free laundry facilities, fitness center, courtyard with grills & our signature Candlewood Cupboard convenience store. ... more   less 
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Also Known As:
Candlewood Suites Norfolk Airport Hotel Norfolk

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