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“A Disappointing Hilton Brand”

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Hampton Inn Norfolk Naval Base
Ranked #4 of 37 Hotels in Norfolk
Cherry Hill, New Jersey
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A Disappointing Hilton Brand”
Reviewed October 9, 2011

This Hampton Inn's service is phenomenal! Staff was incredibly friendly, helpful and accommodating. High-five to Helen and Dominic! Unfortunately, the hotel itself is in desperate need of renovation. Though it appears that public areas have been upgraded, the rooms leave much to be desired. Upon walking into the room, I was greeted with the pungent smell of mildew. The room seemed stale and without proper ventilation. The mattresses were lumpy and in need of replacement, and the bedding held a faint odor as well. Sadly, the hotel windows didn't open. Lighting was poor, making it very difficult to utilize the work desk for much more than a luggage stand. The carpet was sprinkled with stains and had an overall darkened color, like it was weighted down with ground-in dirt. Thankfully, the bathroom was roomy and well lit, with plenty of bath linen. It was the most pleasant area in the room. Though my stay was bearable , I would not stay at this hotel again.

  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Desiree A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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552 reviews from our community

Traveler rating
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218
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Level 5 Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 24, 2011

Good Staff, Hotel is older but well maintained, pool and hot tub. Walking distance to several fast food restaurants and a ruby tuesday. Location is a plus if you are doing business in the Norfolk Naval Base.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ETontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 23, 2011

After a stay from HELL at another hotel...I checked in after telling the clerk of my nightmare she matched the rate I was paying with approval from her manager of course...My room was very clean..breakfast was great every morning. I felt like they went out of there way to make my extended stay as close to home as possible.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wetravela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 14, 2011

Woke up and went downstairs for breakfast- noticed a familiar looking car go past the window on a tow truck- it was mine!! Front desk said my car alarm was going off all night bothering people. They didn't know whose car it was and tried a few rooms to try to find out whose it was but gave up.

I'm not unreasonable and I understand why they would have it towed- if they hadn't taken my car info when I checked in! They even needed my license plate number! Why do they take this info if I am going to find out about an issue with my car by seeing it riding off on a tow truck. Morons.

  • Stayed September 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Italei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lodi, New Jersey
Level 4 Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 13, 2011

We stayed at this hotel and we were not impressed. The staff were the only plus that we could see...They are very friendly and helpful which was nice. I got a little scared when I saw a sign on the front door that said you had to be buzzed in after 10pm which was for the hotel guests safety..The room was not as clean as I am used to from a Hampton Inn. The rug looked very worn and the bathroom toliet kept running all night.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jerseyboy1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Level 4 Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 11, 2011

This Hampton Inn was friendly clean and lived up to its wonderful name. The room was very clean also the bed was very comfortable. Unlike other hotels that have few stations to watch we was well entertained the entire night by movies on the stations they provided . Rooms was a nice size with a sitting chair with foot rest also a desk for free internet which works great. This is enough space for a total of 4. They also provide you with lots of personal items and towels. If your looking for a great place thats pieceful,clean this is the place. They also provide you with a free hot breakfast yummy.

  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Violet035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaithersburg, Maryland
Level 4 Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 26, 2011

This hotel was amazing in so many ways. After cancelling my reservation in Hampton (due to bed bugs-ugh!), I ended up in Norfolk at this hotel. My colleagues and I were pleasantly surprised. The hotel staff was extremely friendly and accomodating. Everyone said hello, from the front desk staff to housekeeping. Our rooms were extremely clean and comfortable. There were so many freebies including breakfast, water bottles, a newspaper, and a take away breakfast if you didn't have time.

There were only two things I would've changed. The gym equipment is pretty old and there were only three machines (one elliptical, one treadmill, and one bike), but it was sufficient. Also, there is a train and naval base nearby. The train was loud, but I never heard it after midnight. Sometimes the planes flying by woke me up. But honestly, these were minor things compared to how great this place was. I definitely recommend this hotel!

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank luv2travel821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Norfolk Naval Base

Property: Hampton Inn Norfolk Naval Base
Address: 8501 Hampton Blvd, Norfolk, VA 23505-1009
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Norfolk
#11 Business Hotel in Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Norfolk Naval Base 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
The Hampton Inn is the perfect place to stay if looking for hotels in Norfolk, VA near the Naval Base. Our hotel is conveniently located to one of the largest Naval ports in the world and is minutes from Old Dominion University, the USS Wisconsin, Nauticus Maritime Museum, and Chrysler Museum. Enjoy free hot breakfast with Hampton's signature waffles and oatmeal every morning plus free wireless internet to keep you connected. Our guest and accessible rooms have the comforts of home with the clean and fresh Hampton bed in 1 king or 2 doubles. As always, your stay with us is backed by the 100% Hampton guarantee. ... more   less 
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Also Known As:
Hampton Inn Norfolk Naval Base Hotel Norfolk
Norfolk Hampton Inn

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