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“Nite Mare in Virginia”

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Super 8 Norfolk/Chesapeake Bay
Ranked #34 of 37 Hotels in Norfolk
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325 reviews from our community

Traveler rating
    9
    37
    77
    68
    134
See reviews for
160
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35
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Maryland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed June 3, 2013

I booked a reservations with Super 8 Norfolk/Chesapeake Hotel because of the price and view of the ocean. First, when we drove into the parking lot, we through the place was gone out of business until we saw a couple of people hanging out in the back of the building. This place looked really run down and old. While parking, there was a bush on fire out front of the building. Somebody came running outside to holes down the fire. Next, we booked our room on the internet, but when we got there I was told it would be $20.00 higher then the internet price. You can stand in the lobby and see through a set of glass doors that half of the hotel is condemned. Next, we got the H*** out of there!!!!

Room Tip: Pass on this place!! I booked this reservations with Booking.com and Super 8 ignore there request t...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Darlene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatelRick, Manager at Super 8 Norfolk/Chesapeake Bay, responded to this review, June 7, 2013
Thank you for putting down the review for our hotel because hotel refused to check-in due to extra people in your group. While you make reservations through booking.com or any other online websites it does indicates the price for 2 adults and 2 children less than 17 years of age. You had reserved two rooms and your group had 8 adults & 8 children as you had a 17 passenger van full of people while you came to check-in. One of the people from your group was smoking outside the lobby and threw the lighted cigarette bud on mulch and it caught on fire. The hotel is not run down and is in good condition. On the day you had come, the hotel was sold out and even the parking lot was almost full as well as the pool area. You wanted to stay but did not wanted to pay for the extra adults in the room and when hotel refused to honor your reservation as 2 adults, you called Booking.com to ask them to call us and do the favor to you by allowing you to get the rooms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed April 5, 2013

Our family came to this area to visit our daughter who is in the Navy. It's close to base housing and on the beach. The price was low, but the room was awful and service was no better. I had asked for an extra bed for our son, because we had five in our party, but when we arrived, we were told that they didn't receive our request (which was sent online). Then we were told there was only one roll-away bed for the entire hotel, and it was already in use. It was late, and we were very tired, so we decided to make do. We folded the bedspreads off the two beds and made a makeshift bed on the floor for my teenage son (two couples slept in the beds). In the morning, my son told us that the a/c was leaking water and the carpet where he had slept was soaked. Aside from that, the hotel was not very clean or well cared for. Yes, it was cheap, but it wasn't even worth what we paid.

The one good thing was kindness we saw the next morning to a child who we thought had just walked into the breakfast area off the street looking for food, and was allowed to eat by the staff. For this, I gave them two stars instead of just one.

Room Tip: Don't stay here or at the Economy Inn down the street!
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  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peggy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatelRick, Manager at Super 8 Norfolk/Chesapeake Bay, responded to this review, May 30, 2013
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on improvement and making guest experience the best it can be. The rollaway bed is a request and since all of them were used by other guests, we were not able to provide you that. But We did give you the extra linen and pillows to accomodate you all. In future please call us a day before your arrival to confirm the special requests like rollaway bed and if we can provide one, we will surely do so. We would like to serve you in your future needs. Again, thank you for your comments and if I can be of assistance to you, don't hesitate to contact me at 7575878761. Sincerely, Rick Patel, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Super 8 Norfolk/Chesapeake Bay

Property: Super 8 Norfolk/Chesapeake Bay
Address: 1010 West Ocean View Avenue, Norfolk, VA 23503-1316 (Formerly Quality Inn Bayview/Naval Base)
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#4 On the Beach Hotel in Norfolk
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Norfolk/Chesapeake Bay 2*
Number of rooms: 119
Reservation Options:
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Also Known As:
Super 8 Norfolk Chesapeake
Super Eight Norfolk

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