Wow, I was very impressed with the customer service this hotel had to offer. My family and I stayed here for 4 nights during a recent cross-country move. I called the front desk at 8:30am to see if they could store luggage until check-in time, and instead they were able to get us into a room. I was so grateful to them, that is such a rare occurrence to be able to check in so early.
This was the second time we've stayed here and it's just generally a nice, clean hotel. The lobby is modern with nice furniture and they offer a free warm breakfast each morning. On the Monday night we stayed there was also a manager's reception in the lobby that served drinks and nachos. These seemed to take place every Monday.
The parking is pretty easy with a garage option available for $18/day or meters (that are off on the weekends) right outside of the hotel. We stayed during Harborfest, one of the largest fests in the area, and had no trouble getting a meter. The room rates were not bad, and comparable to other hotels in the area.
The kitchenette was nice to be able to get some groceries instead of eating out every meal. They even have a grocery service available for you. The pool was small, but never crowded and the workout room had a nice selection of free weights, and never a crowd.
- Official Description (provided by the hotel):
- Located on Brambleton Ave in Downtown Norfolk, VA, the Residence Inn by Marriott Norfolk Downtown offers ideal accommodations for short or long stays in Norfolk. Guests will be at ease when relocating or traveling for a long-term project in Norfolk. The Norfolk hotel's studio, one, and two bedroom suites offer separate living, eating and sleeping areas with full kitchens. Plug in your laptop and enjoy free wireless Internet while watching the Flat screen TV in your suite. Enjoy free breakfast daily, evening "Mix" various nights of the week, a grocery shopping service, a heated indoor pool and on-site fitness center. Residence Inn is close to Sentara Norfolk General Hospital, Children's Hospital of the King's Daughters, EVMS, Dominion Enterprises, and Norfolk Southern. You'll be blocks from Norfolk's top eateries, nightlife, culture, and shopping. The Spirit of Norfolk, Chrysler Hall, Scope, the Norva, Ted Constant Convocation Center and MacArthur Center Mall are all located a short distance from the hotel. ... more less
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- Also Known As:
- Residence Inn Norfolk Downtown Hotel Norfolk