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“Third visit”
5 of 5 bubbles Review of Enotel Baia

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Enotel Baia
Ranked #1 of 2 Hotels in Ponta Do Sol
Certificate of Excellence
Dorking, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Third visit”
Reviewed July 24, 2013

This was our third visit and as usual all the staff were extremely helpful and friendly in this excellent hotel

Only small problem was that the evening meal was not to standards experienced on our previous two visits

Choice had been reduced, presentation was not to previous standards and also quality was not to previous standards

None the less we had a very enjoyable 15 nights and are already planning our next trip

Room Tip: Speak directly with hotel and negotiate a room with a balcony
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idalina Maria S, Gerente geral at Enotel Baia, responded to this review, July 29, 2013
Dear Guest,

We appreciate your nice comments and we are extremely pleased to know that you have enjoyed your holiday at the ENOTEL BAÍA Madeira.

We thank you for sharing your happiness with us and we can assure you that we will continue to do our best in order to guarantee a quality service to our guests.

We are pleased for your co-operation and we would like to take this opportunity to send you our best regards.

Maria Freitas
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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440 reviews from our community

Traveler rating
    204
    168
    51
    13
    4
See reviews for
59
295
16
3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 24, 2013 via mobile

Deserves its 4 star rating for location and room comfort combined with price. Stunning sea views from the room balconies and very quiet. It's one of the few hotels I have stayed at where I could here no noise from other rooms. I only had breakfast where there was plenty of choice though did try the 15 E dinner buffet once and only once. Found better and cheaper meat and fish options in the beach cafe opposite and the wonderful sol polente restaurante perched on the causeway overlooking the bay. There is very little to do in the village except swim and kayak in the clean atlantic but Used the local bus to get to funchal easily. stops right opposite the hotel and costs approx 5 euros each way. Had such a peaceful and restful stay here.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank helliehullabalou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eckernforde, Germany
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 20, 2013

Our stay in this hospital was really nice! We want to say a big thank you to the kind manager of the hotel, Mrs. Freitas! She was always friendly and a great help when we were in need of some specific medications. She helped us out to find a pharmacy and everything was sorted out with ease! She had many great trips for hiking tours and was always willing to take time to meet the needs and questions of each guest. It looks to us as if she is managing her staff very well!
We definitely recommend this hotel and say thank you for the great service!

Room Tip: Take a room on the top floor as these have a real balcony and there are only 4 rooms on this floor.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Eck-BY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idalina Maria S, Gerente geral at Enotel Baia, responded to this review, June 25, 2013
Dear Guest,

We are glad to know that your expectations have overall been fulfilled.

We would like to thank you for taking the time to give us your opinion, as it is very important to us. We can assure you that we will continue to do our best in order to guarantee the high quality of service at Enotel Baía, which you may witness in your next visit here.

“Obrigada” for your co-operation and I would like to take this opportunity to send you our best wishes for both your professional and private life.

Kind regards,

Maria Freitas
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dortmund, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 29, 2013

a very nice hotel, sea over the road, during the last 10 day´s we had interest in 2 bagger, who prepair the strand for the next tourists, that was very loud, but necessary we were told;

but in total 2 weeks holidays with a lot of experiences in a very good hotel!

Room Tip: seaside, most of the rooms are seaside
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joachim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idalina Maria S, Gerente geral at Enotel Baia, responded to this review, May 31, 2013
Dear Guest,

We appreciate your nice comments and we are extremely pleased to know that you have enjoyed your holiday at the ENOTEL LIDO Madeira.

We thank you for sharing your happiness with us and we can assure you that we will continue to do our best in order to guarantee a quality service to our guests.

We are pleased for your co-operation and we would like to take this opportunity to send you our best regards.

Maria Freitas
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, England, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 5, 2013

We've just got back from a wonderful stay in Ponto Do Sol. Our room was on the 4th floor, one of only 4 on that floor and we had a large balcony looking over the bay. (I think all rooms look over the sea, but not all have balconies.) The staff were very friendly and helpful, the room was a good size, clean, well-decorated and the bathroom as you'd expect. The pool area was clean, the pool warm and the sauna relaxing. Watch the shower in the ladies' as it is set at a fixed height and can't be arranged downwards, so your clothes get wet if you're not careful! (The same for the shower in your bedroom, your towels will get wet if you aren't careful.)
The food is buffet style which is fine for breakfast (I don't like their coffee though - too bitter). The evening meal is also buffet style and lacks the imagination of a good restaurant, but for 15 Euro if you are a guest there, (not 25 as stated on the menu which is for non-guests) it was satisfactory. (You could always eat elsewhere for a more special meal). All in all, I would recommend this hotel as being excellent value for money, and I look forward to going back there some day soon.

Room Tip: Best room is 401 as it has a large balcony, nobody on your left and no lift noise.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Carol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idalina Maria S, Gerente at Enotel Baia, responded to this review, April 8, 2013
Dear Guest,

We appreciate your nice comments and we are extremely pleased to know that you have enjoyed your holiday at the ENOTEL BAÍA.

We thank you for sharing your happiness with us and we can assure you that we will continue to do our best in order to guarantee a quality service to our guests.

We are pleased for your co-operation and we would like to take this opportunity to send you our best regards.

Maria Freitas
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mandelieu La Napoule, France
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 17, 2013

+ Very reasonably priced, recently renovated, big rooms, clean, every room has sea view and sea itself is just across the street.
– Water pressure was weak, and this is unfortunately big deal for me :)

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lvlka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idalina Maria S, Gerente at Enotel Baia, responded to this review, February 1, 2013
Dear Guest,

We appreciate your nice comments and we are glad to know that your expectations have been fulfilled. We would like to thank you for taking the time to give us your opinion, for it is very important to us.
Regarding the water pressure we did have a problem which has been solved.
We are pleased for your co-operation and we would like to take this opportunity to send you our best regards.

Maria Freitas
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kirkcudbright
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed January 6, 2013

Location, staff anf hotel itself are all fine, and even without a car you can take exciting bus trips to other parts of the island from the town or from stops 20 minutes walk away. But the buffet breakfasts and dinners are terrible: the worse I have come across anywhere: poor quality food kept lukewarm for hours on 'hotplates'. Even the soup was barely warm. We had 13 dinners and lunches in restaurants elsehere in Portugal, and every one was a delight. There is no excuse for this awful food.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank digger41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idalina Maria S, Gerente geral at Enotel Baia, responded to this review, January 11, 2013
Dear Guest,

We have carefully read your comments about the Hotel Services. Thank you very much for taking the time to give us your opinion and suggestion as they are very important to us and can always help us improve our services.
We can assure you that we will nevertheless continue to do our best in order to provide our Clients a quality service.

We thank you for your co-operation and we would like to take this opportunity to send you our best wishes for both your professional and private life.

Maria Freitas
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Enotel Baia

Property: Enotel Baia
Address: Avenida 10 de Maio, Ponta Do Sol, Madeira 9360-209, Portugal (Formerly Hotel Baia do Sol)
Location: Portugal > Madeira Islands > Madeira > Ponta Do Sol
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Ponta Do Sol
Price Range (Based on Average Rates): $
Hotel Class:4 star — Enotel Baia 4*
Number of rooms: 69
Reservation Options:
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Also Known As:
Enotel Baia Hotel Ponta Do Sol
Baia Do Sol Ponta
Baia Sol
Baia Do Sol Hotel
Enotel Baia Ponta Do Sol, Madeira

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