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“stunning hindaway”

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Estalagem Ponta do Sol
Ranked #2 of 2 Hotels in Ponta Do Sol
Certificate of Excellence
London
Level Contributor
133 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“stunning hindaway”
Reviewed July 18, 2011

just come back from a lovely 3 night break. it was a beautiful place to stay. the rooms were spacious and clean. the views and the infinity pool were amazing. would def come back here. if you are looking for a relaxing break then this is the place to come. it def lives up to its name - this is one of the sunniest places on the island. the honesty bar is lovely with a stunning view over the ocean. Breakfast was also lovely. the dinner menu was slightly dissapointing and a bit overpriced for the quality. i would head down to the beach - you can get great steak and chips for €5! what a bargain!
the beds were also a bit hard. the outide jucuzzi was a great place to have a beer at the end of the day.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Camilla88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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496 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
madeira, portugal
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 5, 2011

A very quiet place on the top of the cliff. It has a wonderful sea view. I like to be in the pool and sea only the ocean in front of me. I think it is the ideal place for couples. The rooms are large with lots of space. the bathrooms are good too. I liked the fact that breakfast is served until 11 a.m.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Necas12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgium
Level Contributor
82 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed June 12, 2011

As told over and over on Tripadvisor, the location on top of a cliff is amazing. The hotel has lot's of little quiet corners where you can relax. Defenitely not a hotel to visit with small children.
Service is excellent, they really try hard to help you out with everything. A big plus is the shutlle services, although we found that hiring a car is a must, because of the the fact that Ponta Do Sol consists of, well... the hotel and almost nothing else.
A few "buts" however: when we were there, it was the "beginning of summer" party, meaning (very) loud music all over the place untill 2:30 am, and the hotel was packed with party people, including lot's of locals.
To be clear: this seems to be a "one time, yearly" event the first week of June, but it simply clashes with the quiet athmosphere that normally dominates the hotel. The next day, again load music untill 22h. Luckely, that was the end of the festivities, and most of the younger people went home the day after.
The food was also a bit of a disapointment. Breakfast is quite limited, juices are not freshly squeezed, and every day the same set of supermarket bread rolls.
We dined at the restaurant once, and found the food mediocre. Check out Tripadvisor for much better restaurants (Do Forte, Riso Risottoria del Mundo, ...)
Last point: the indoor pool was very hot, and really could do with a maintenance job. The main pool was very cold.
In brief: good hotel for relaxing, very nicely set, but don't go there the first week of June :-)

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank fideba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, D.C.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 4, 2011

My husband and I enjoyed a lovely stay at the Hotel da Villa (3 nights) and the Estalagem Ponta do Sol (2 nights). The Hotel Da Villa (accessible from the Estalagem's website) is a smaller sister-hotel of the Estalagem, located just below the cliff on the waterfront. It has sixteen sea-view rooms decorated in all-white. The sea-view rooms are 70 Euro compared to garden-rooms at 120 at the Estalagem - we actually preferred the cheaper hotel! You get to use all the amenities of the Estalagem (gorgeous infinity pool overlooking the water, beautiful restaurant (with so-so food, unfortunately) and great reading/lounging areas. We even liked the cheaper Hotel Da Villa rooms better! Much less corporate looking. Overall, a fantastic hotel, but stay down at the Hotel Da Villa and walk up (5 mins) to the Estalagem to use all the amenities!

Room Tip: Book at Hotel Da Villa
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  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rebeccayael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hague, The Netherlands
Level Contributor
188 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed March 19, 2011

Beautiful designer hotel at the sunniest location of Madeira. Very often it was sunny in Ponta do Sol, while the rest of the island was clouded (April). The location on top of a cliff is spectacular. Because of the mountainous location, the various parts of the hotel are connected by lifts. The rooms and bathrooms have been carefully designed . The beds are very firm though. The restaurant is one of the best of Madeira.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Exroosje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed March 10, 2011

We found that staff were very friendly & helpful.....the hotel felt personal & almost homely ....unlike larger complexes.

If you are wanting extensive facilities / restaurants .....this hotel on many levels is not for you.

Peace & atmosphere was great even though the hotel was full.....many opportunities to relax & chat....many great view points to endlessly stare

great free walks organised by the hotel + free trips to local towns.

fantastic taxi service linked to the hotel

free evening drink every evening ....& I dont drink but when away it seemed just perfect in relaxing & chatting.

not everything was perfect in terms of fixtures & fittings ...but again if your that way inclined.

If you a free spirit wanting to soak up Madeira ...wanting peace away from clubs & bars...then this is a good base....get a hire car as you will need this to get around the island for the great restaurants & walks.

Great for sunsets.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bugsbacon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
120 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed January 21, 2011

This hotel was almost frustrating to stay at, because it SO nearly crosses the line from 'good' to 'very good', but just fails to get there.

There's no denying the location is stunning - the clifftop views are perfect, and you could never get bored of watching the changing sea. The rooms are a decent size, and the beds comfortable with plenty of pillows (we needed the extra covers as the weather was chilly and wet on our stay). The grassed areas outside are well-kept, and the little terraces with sun loungers near the pool are pleasant and secluded for quiet sunbathing (when it stopped raining). The pool itself was VERY cold and could have been cleaner, though it was so windy it would have been hard to keep the leaves out.

It's in the detail that this place lets itself down. The toiletries in the bathroom were poor quality, and our soap was not replaced at all though we were there for eight nights (we bought a bar of better soap in the end.). Our bath had a permanent 'ring' and grubby stains on it, and cleaning seemed to consist of throwing half a bottle of bleach around the sink, judging from the overpowering smell after housekeeping had been. Our heating (as I said, it was not warm especially at night) wheezed like an iron lung when on, and the room quickly became very cold when it was turned off. The wi-fi access kept failing, and the patio doors onto our balcony rattled like they were going to fly away when the wind got up.

The common areas around the rooms look a bit tatty and ill-kept, with freyed and rucked rugs that have seen better days. The bar area, reception and enclosed verandah are by contrast well-tended, and pleasant places to sit with a beer and a book.

The restaurant manager and her staff work very hard - she is a very pleasant woman, though one or two of the others were quite surly. Breakfasts are fine apart from the coffee, which is left in vacuum jugs rather than freshly brewed and is horribly bitter. The evening menu is a little bizarre (we ate in a few times as couldn't always face the drive back to Funchal.). Dishes described as 'hot' (a 'Thai curry' and a spaghetti dish with prawns) could not have come within a mile of a chilli, as they were horribly bland and sweet, and a risotto was made with what seemed to be basmati rather than risotto rice, and which was in any case badly undercooked. Very disappointing, especially as there is no significant competition in the village, which seems permanently deserted.

Under other circumstances we would have complained about the things which were wrong - though I did fill out the feedback from at the end of our stay - but we were both coming down with flu and couldn't face the hassle. Which is a shame, because this hotel has the potential to be very special, and for the sake of a little investment in small but important details, is missing the mark.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BrightonianMiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Estalagem Ponta do Sol

Property: Estalagem Ponta do Sol
Address: Quinta da Rochinha, Ponta Do Sol, Madeira 9360-529, Portugal
Location: Portugal > Madeira Islands > Madeira > Ponta Do Sol
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Ponta Do Sol
Price Range (Based on Average Rates): $
Hotel Class:4 star — Estalagem Ponta do Sol 4*
Number of rooms: 54
Official Description (provided by the hotel):
The best way to define the concept that lies behind the Estalagem da Ponta do Sol is the idea of an escape hotel. It is set on the top of a cliff - a more spectacular location is difficult to imagine. The hotel is a result of the renovation of an old "quinta", and the goal was simple: to integrate the original buildings in a distinct, contemporary style. The architecture enhances the beauty of an already beautiful place and the atmosphere is simple and relaxed, yet sophisticated. ... more   less 
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Also Known As:
Estalagem Da Ponta Do Sol Hotel Ponta Do Sol
Ponta Do Sol Estalagem Da
Estalagem Ponta Do Sol Madeira

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