We spent 7 nights at this hotel. On arrival we received a friendly welcome from the reception staff and given all the necessary info. We had booked two rooms which were on the sixth floor. We were given a bottle of wine and a Madeira cake as an arrival gift which was a lovely touch. The rooms had an average view...not overly impressive given the cost. The rooms I consider not to be old fashioned but more old world elegance..(which I personally prefer) think carpeted and mahogany rather than modernistic. The beds were a little on the firm side but after requesting more pillows this helped. Clean pool towels and bottles of still/sparkling water is available every day at reception.The hotel in its self is very nice and is kept clean to a high standard. The food was good...huge selection ranging from simple meats and cheeses to caviar, langoustines and foie gras. Large salad area, roast/carved meat station, various meats and fish being freshly cooked. Fab desert selection....cakes, sorbets, handmade chocolates etc. There was always a great selection of fruits. There was plenty for the children too with pasta, chips, fish goujons etc. The alcohol was all premium brands great and unusual for an all inclusive resort. There were some very rude guests at meal times but no more so than other resorts we have visited...I keep meaning to learn to say...'wait your turn' in that particular language :-) . The staff throughout the hotel were a benefit to the RUI chain...they should be proud of how hard they work to keep guest happy ...always with a smile! The pool area is lovely but you do have to be up super early to make sure you get good sunbeds! The dark pool is also much warmer than the light coloured one. The inside pool is great....lovely and warm. Would we return? maybe in 15 years! this is only because there is very little geared towards children...which is a shame as there was more than a few! I feel with a few improvements...such as a proper kids disco for an hour every night and a few daytime activities may encourage a younger clientele to return to this hotel. The evening entertainment is a different half hour show every night followed by a band...which to be honest are fairly poor. The bus provided to Funchal by the hotel is a really good and reliable service! but ensure to book it the night before! There is a lovely market on a Saturday which is worth a visit. I have noticed other reviews mentioning there is no beach area? a short walk outside the hotel to the right takes you along a small promenade to a man made volcanic sand beach cordoned by large boulders suitable for children and next to this there is a staircase down into the sea for older children/adults. There is also a scuba/dive center next to the hotel.
- Official Description (provided by the hotel):
- Located opposite the oceanfront promenade of Canico de Baixo. 8-Storey building. 10 M to the sea; access to the ocean across a walkway. 13 Km from Funchal (complimentary shuttle service from the hotel; weekdays and Saturdays. Not available on public holidays). 2 Km from the city centre. 2 Km from various shops. 10 Km from the airport. 50 M from a bus stop. Credit cards accepted: MasterCard, Visa, Diners. ... more less
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- Also Known As:
- Riu Palace Madeira Canico
- Hotel Riu Palace Madeira Canico