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“Not bad overall” 4 of 5 bubbles
Review of Dom Pedro Garajau

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Dom Pedro Garajau
Ranked #8 of 14 Hotels in Canico
Dubai, United Arab Emirates
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Not bad overall”
4 of 5 bubbles Reviewed March 20, 2014

Stayed in this hotel with great sea views and balcony facing the pool area. The room itself was spacious, clean and could do with a bit of refurbishment but if that doesn't bother you then it's a great place to stay. Staff were helpful and friendly. We took the breakfast option and it was continental buffet which was good. The hotel is situated close to Funchal and to close proximity to some of the nice restaurants and bars. There are frequent local buses taking you to Funchal town centre. Overall a very good stay and recommended!

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank toxictwin02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuillermoFernandezDP, General Manager at Dom Pedro Garajau, responded to this review, June 20, 2014
Dear Guest,

Thank you for sharing your kind comments regarding our balconies with sea view, Staff, breakfast and rooms. We are glad that you chose our hotel for your vacation and most important, we are even happier that you liked it. We look forward to receive you again in one of the Dom Pedro Hotels in Madeira.

Best regards,

Guillermo Fernández
Madeira Manager
Dom Pedro Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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461 reviews from our community

Traveler rating
    45
    165
    146
    75
    30
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Amsterdam, The Netherlands
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 18, 2014 via mobile

Nice located and not far from Funchal. The room had a great view on the back garden and ocean. Nice swimming pools and pretty clean. The staff was very helpful and friendly. I'd probably choose it again for my future visit on the island

Stayed March 2014, traveled solo
Helpful?
2 Thank Antonella B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuillermoFernandezDP, General Manager at Dom Pedro Garajau, responded to this review, June 20, 2014
Dear Guest,

In the name of all the hotel, we would like to thank you for choosing Dom Pedro Garajau during your stay in Madeira. We appreciate your kind comments regarding our location, swimming pools and cleanliness, it makes us happy that you enjoyed your stay! We hope to see your again in our hotel as we are glad to have you as our Guest.

Best regards,

Guillermo Fernández
Madeira Manager
Dom Pedro Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed November 14, 2013

We went to Madeira to visit family so the poor reviews would not affect us as we would be out every day.Very pleased with this Hotel very clean , breakfast is continental and replaced as soon as , I for one found the toaster the best we have used on holiday for a long time.For the price you pay and the Beautiful gardens sea views we will be booking on are next Madeira trip.

Room Tip: ask for a room on 3rd floor brilliant veiws
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  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 3, 2013

So glad i dont take to much notice of whinging and whining reviews.
This hotel is a 3* hotel and in my opinion is of a good standard.
The Rooms a reasonable standard and size and are cleaned daily by really pleasant staff.
we stayed on a room only basis so did not use the breakfast facilities, although after asking other holiday makers was informed it was a reasonable contintal breakfast.
Its a large hotel with two outside pools and one indoor pool which is slightly warmer, no real entertainment in the hotel but plenty of places to go and visit either outside or a short bus/taxi ride away.
All in all this is a good value for money hotel in a beautiful country.

Room Tip: room 2104 has beautiful views of the crista-rai statue and the Atlantic.
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  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank keemullins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warszawa, Polska
Level Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed October 4, 2013

This place is utterly horrible.
Some youths hostels have higher standards!
Built in probably late '80s and never renovated. Rooms are poorly equipped and dark; the only thing that the "Cleaning Service" actually does is fold your towels and make your bed. Food is awfully monotonous and barely edible. The outdoor pool is of a size of a larger bathtub. The WiFi service is only available at the reception and painfully slow.
If you get lucky - your view will be more or less at the ocean. If not, you'll be looking at: trash cans, service area, somebody's backyard.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Grzegorz J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed September 6, 2013

Beware - we were robbed in our room whilst we slept. We were on the third floor at the back of the building and someone climbed in through our open window. You have to have the windows open because there is no air con. Another guest we met at the pool said they had been disturbed in the night a few days earlier by someone who had climbed into their room on the second floor. The police said it was common at this hotel but the reception staff were unsympathetic and said it was our fault for having the window open. If they had warned us of the dangers we would obviously have kept the windows closed. After being robbed we bought a big fan in town from a shop near to the indoor market. If you can survive the heat with no air con then the hotel is good value but guests should be aware of the security risks at this hotel.

Room Tip: Even on the third floor you are at risk at the back of the hotel.
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  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank Rich G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed August 29, 2013

Just came back, thank god! We had booked air-conditioning and had sent a personal confirmational email to the hotel prior to arrival. no answer to email requests and the staff on reception were liars. 'We have no air-con in hotel' i was told. they told us to take our cases to a holding area until 2pm, We then carted them to the room from hell... Room 3306. No air-con, no view, dirty, decor & utensils from 1950s. The breakfast was awful, too crowded and poorly presented with no choice or variation ever. The service of staff in hotel bad and downright rude and indifferent. The noise of the chambermaids woke us up at 6am every morning. The advice from the reception was incorrect and useless. The pool bar has no staff or security. Non guests & locals use the pool for free and change & urinate in the pool bar area. Pools are not heated and bins never emptied. No entertainment and the evening buffet is carried in each night from the restaurant oppersite. No information is offered about this lovely island by any staff. YOU ARE ON YOUR OWN.

We made our own holiday even though this hotel made it hard. The restaurants over the road are great and trips to Funchal and with Manuel around the island good fun.

Eventually after my fourth complaint i was granted a meeting with the serving manager who gave us a room in block two..WITH AIR-CONDITIONING !!!!! Not one air-con units but two can you believe it. He apologised for his staff and took notes. I hope he keeps his promises. Free water & fruit but no COMPENSATION for 4 nights in a hot hell hole.

No shuttle bus not even between DOM Pedro hotel next to closest sandy beach. Reception told us to walk 2.5 km over the motorway to catch a bus...USELESS.

Annoyed of London

  • Stayed August 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank john f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dom Pedro Garajau

Property: Dom Pedro Garajau
Address: Estrada do Garajau 131, Canico, Madeira 9125-067, Portugal
Location: Portugal > Madeira Islands > Madeira > Canico
Amenities:
Bar / Lounge Swimming Pool
Hotel Style:
Ranked #8 of 14 Hotels in Canico
Price Range (Based on Average Rates): $
Hotel Class:3 star — Dom Pedro Garajau 3*
Number of rooms: 272
Official Description (provided by the hotel):
Dom Pedro Garajau is a 3-star hotel-apartment with 272 rooms and Suites set on the south coast of Madeira Island. Garajau is famous its Natural Reserve made to protect a very privileged area of Madeira's coast, in an effort to make it work as an ecological nursery. This is the only exclusive marine reserve in the entire Portugal and It is a location for snorkeling and scuba-diving.Facilities are included such as an Indoor heated pool with sliding roof, apart from two outdoor pools and Children's Pool and also a sports court. Dom Pedro Garajau is setting half way between Funchal and Canico ideal to visit the island. All of this makes it the perfect base for exploring the island or enjoying an action-packed holiday. Dine Around and stay at Dom Pedro Garajau. The "Dine Around" system is a different option that allows food lovers to pick restaurants outside the hotel. Through a voucher system, half-board guests staying at the Dom Pedro Garajau can now choose from a variety of restaurants near the hotel. Without doubt, this factor will set us apart from the traditional Half-board system, allowing our clients to change restaurants daily and experience different types of cuisine. Madeira International Airport is only 11km (6.8 miles) from the hotel (10 minutes drive), and only 8 km (4.9 miles) from the main city, Funchal. ... more   less 
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Also Known As:
Dom Pedro Garajau Canico
Hotel Dom Pedro Garajau Madeira
Dom Pedro Garajau Madeira/Canico

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