We booked this hotel through expedia.co.uk . when we arrived was a message on reception door to call Ricardo Santos Silva but the mobile was off. After 2 or 3 hours waiting with kids 3 and 6 years old came up a cleaner who said our studio was double booked and didn't know about the kids . so we had to Camacha where he has very old house (Quinta da portada branca) not enough external lights ,no one to show us, the keys was under doormat we had to find a solution for ours kids to sleep with us room too small for both of us.
we had to live this nightmare for 4 days .
Back to canico bay the only staff we meet was this cleaner who did everything she could to make our stay little bit better.
So think twice if you think to book this place.
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- Also Known As:
- Canico Bay Madeira