Stayed in this hotel in July 2012 and, although I would go back to Lido de Jesolo again, I would only stay at this hotel again if some changes are made, because the hotel itself is nice and in a great location for the main piazzas (squares) in Lido, and also in a great location to visit Verona, Lake Garda and Venice. However, there were some issues which I feel I need to write on trip advisor to make other people aware of. I have actually never felt the need to use trip advisor before, as I not generally someone who complains, and I have stayed in many hotels across the world, hotels with no stars, 2*, 3* and 4*, without any problems, but here goes.
One day when we went back up to the room we caught the cleaner/maid going through one of our rucksacks. There was thankfully nothing missing, however I am sure you would agree that I can think of no other reason why she was in the rucksack apart from with the intention of stealing. We did not tell the staff at the time as it was her word against ours, nothing had been stolen, and the owners of the hotel would have done nothing about it anyway due to the poor attitude they had shown regarding other matters. If you have already booked to stay at this hotel, don't panic, you can pay a 30 euro deposit for the safe for valuable, and you should be fine.
We also paid 26 euros for the week for air conditioning, and when it broke I went to reception to ask if they could fix it. There were scorch marks on the ceiling next to the air conditioning unit which was quite worrying. The female hotel owner then went behind the desk to the control box, came back and told me it was working. So I went back up to the room, it was still broken, I went back to reception and the man who was supposed to look at it wouldn't because he said he was off to have a coffee!! It eventually started working on its own again.
On the second night of our stay we were made to share a table with two strangers. I would not have minded this as it would be good to get to know other people, however the male owner of the hotel was sitting by himself at a table eating his own dinner when paying guests were having to share tables.
The main courses were disgusting. The choices were good, but I think the chef had had little training, as the main courses came out almost burnt most nights and tasted horrible. (another guest who had stayed at the hotel many times before did say that she thought it was a different chef than normal) I have eaten many foods across the world, but even I struggled. I think it showed how bad the food was when the male hotel owner sat each night in the resteraunt, but would not eat the food the guests ate, one night he had a mcdonalds, the other he had a steak which was quite amusing!!!! The pasta starters and ice cream were really good though, and it was only on our last night we realised we could have ordered the pasta as a main course.
On the plus side, the waitresses in the resteraunt were always extremely friendly, nice and helpful, going out of their way to make sure we had a great stay. The bedroom was also bigger than you would get in other Italian hotels, was comfy and was always really clean, and the pool area and public areas were also cleaned to a high standard.
I think the main problem with this hotel is the attitude of the owners. It almost appears like they have given up on the hotel, I genuinely believe they have lost their motivation and it has become an effort to own the hotel instead of an enjoyable experience. I come to this conclusion due to the way they were. I know it is challenging sometimes to own a business like this as you feel like you are working all the hours in the day, for sometimes little reward. It must have been really hurtful for them to lose one of their stars, but if the owners read this the hotel could be fantastic as the basics are there, I feel they just need to get their love of the hotel back, and that should be enough to bring the hotel back up to 4* again.
We actually had a fantastic holiday in Lido, and didn't let the above issues affect the holiday.
- Official Description (provided by the hotel):
- The New Tiffany's Park is an elegant hotel with an old tradition, situated in the centre of Jesolo Lido, very near to Piazza Mazzini and 2 minutes from its private beach.The best zone of pedestrian area, with many restaurants, pubs and pizzerias, the best shops, trendy disco-bars, go-karts, luna park, aquapark, Sealife, Shopping Center, bus-stop, congress center, where the most and best events of the city happen, shopping centers, shark-expo, and much more, are all easily reachable from here!All the rooms are furnished with:• balcony or terrace• private bathroom with shower-box • fridge• telephone• safe• TV • air conditioningAll but drinks during meals is included in the price.Important information for the kind guests:the Hotel has not been declassificated by the authorities!The changement has been made by decision of the Management/Owners in the season 2012. ... more less
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- Also Known As:
- New Tiffanys Park Hotel